We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
One & Only Ocean Club
Ranked #5 of 14 Hotels in Paradise Island
Certificate of Excellence
London
Level 4 Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Excellent Hotel”
Reviewed 28 April 2014

This is a beautiful place. We were relaxed just showing up. From the wonderful grounds to the excellent service, we felt spoiled the whole time. Exactly how we should feel. Dinner at the Courtyard was excellent. Dinner at Dune was OK, but noisy and crowded. The spa and pool were superb, but the best part of the hotel was the lawn overlooking the ocean. A heaven of hammocks and places to sit and watch the surf and sky.

Room Tip: Get an upstairs room overlooking the lawn and sea.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

870 reviews from our community

Traveller rating
    506
    155
    86
    66
    57
See reviews for
202
437
13
30
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (152)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Denver, Colorado, USA
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 April 2014

We stayed one night on our way back to the US. Very nice hotel - service was impeccable and grounds are beautiful. But the price for what you get is a little disappointing. We were upgraded from a basic room to an ocean view room as part of an American Express package, which was great, but at $1000 per night it's a lot to pay for a hotel room.

Everything on property is very expensive but we expected that, so it wasn't a surprise. Little extras like fresh Bahamian lemonade in the lobby were cool, as were various treats in the room.

The hotel is part of the Atlantis program so it was nice to walk over and be able to check out Atlantis, which is nice to check out but not a place to stay if you don't like huge crowds.

Overall a very nice experience, just not sure it's worth that kind of price for a hotel room.

Stayed April 2014, travelled with family
Helpful?
4 Thank Eric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 April 2014

A few other reviewer seem to have had similar experiences, but the extreme positives and negatives were strong enough I wanted to chime in. For the positives: most everyone was extremely friendly -- it really felt natural (until... see below) and part of the culture. The hotel as (almost, except for the constant buzzing of jetskis) and oasis of "nice" in the Atlantis complex. The room was great, the golf course really pretty, and we wouldn't have wanted to stay anywhere else. For the negatives: we've been to plenty of less expensive hotels and don't have much in the way of service expectations. We've been to plenty of expensive hotels and the service is typically very professional. For four of us in a one bed room suite (kids on cots in the livingroom) the daily cost (including meals) came to $5000. Given the pricetag, we'd expect the staff not to be on "island time". Yes, well, it is an island and that may be the culture, but here are a few examples: we were graciously offered newspapers and accepted a wall street journal. We received just one during our four days and asked about four extra times. At meals, we'd ask for a refill of water, and got a very polite and positive reply. Ten minutes later, no water, and we'd ask again. It took on average three requests to get anything. Instead of me writing more examples, please just imagine MANY. We asked for towels on the beach. This is the one time someone was EXTREMELY rude to us, repeatedly. Maybe he was just having a bad day, but it brought down the facade of "friendly" from the rest of the crew. It felt like everyone was friendly but perhaps an inch away from cracking. I'll stop here by summing up with two absolutes: without question the price is too high given the effort it takes to get service, and without question, IF we had friends who wanted to take their kids to Atlantis, the Ocean Club is the place we'd recommend.

Room Tip: you want an upstairs room for few and so you don't hear your upstairs neighbor's every move
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Sam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level 5 Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 16 April 2014

The hotel was beautiful. Our room was gorgeous. It was located off the main building down by the grassy area with hammocks. Loved the yoga classes. Beautiful grounds. Make sure you go walk the entire historical garden. We did not meet our butler much and they were not consistent about the complimentary champagne. They only have one restaurant but the food was good. The bar is also nice. The concierge were wonderful helping us with business items that we needed to attend to. Gorgeous spa villas!!!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gloria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 4 Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 April 2014

This was the biggest surprise - we ate at The Courtyard Restaurant at the One & Only Ocean Club (not open on Tuesdays and Wednesdays) and it was one of the best restaurants we've ever been to, not only in the Bahamas. We ate the freshest grouper with tomatoes and a plate of chocolate deserts that were out of this world. I can't recommend this restaurant more highly - well done guys!

Room Tip: Ask for an ocean view!
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Erica A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 March 2014

The setting is just gorgeous; the grounds are perfect, god knows how many gardeners there are; the service, particularly from the concierge/front desk, but also throughout, was friendly, efficient, charming and knowlegeable. We had a lovely time. It is expensive, though and comes with no extras, not even breakfast, so costs will mount even higher. However, if you can afford this or can bite the expense bullet, it really is alomst perfect. Suites overlooking the ocean are best, but even more costly. The spa is well worth a visit. I would happily go again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank susie92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connecticut
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 March 2014

Was at this hotel this week for spring break. the venue is beautiful and the rooms charming, if not special. we had an ocean view on the second floor in the main building which appeared to have been recently renovated. I found the house staff (anyone stationed in the main building) charming and ready to assist. the beach/restaurant staff was more typical to what you often find in the Caribbean...plenty friendly but SLOW. The airport meet/greet was terrific, the concierges ready to help with anything and quite pleasant and the butlers were charming (if not particularly necessary, IMO).
The food at the hotel was terrific, though expensive, like everywhere in Nassau. All in all, if you need to be nearby, this is the place to stay. Big uptick from the Cove at Atlantis.

Room Tip: I had heard to ask for one of the recently renovated wings but we were in the main building, second...
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank defrinoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Paradise Island
0.1 mi away
Atlantis, Royal Towers, Autograph Collection
1.0 mi away
The Reef Atlantis, Autograph Collection
0.5 mi away
Comfort Suites Paradise Island
Comfort Suites Paradise Island
#4 of 14 in Paradise Island
2,609 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
The Cove Atlantis, Autograph Collection
6.2 mi away
Sandals Royal Bahamian Spa Resort & Offshore Island
2.2 mi away
British Colonial Hilton Nassau
Show Prices
Show Prices
Show Prices

Been to One & Only Ocean Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about One & Only Ocean Club

Property: One & Only Ocean Club
Address: One Casino Drive, New Providence Island
Phone Number:
Region: Caribbean > Bahamas > New Providence Island > Paradise Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Paradise Island
#3 Top resorts Hotel in Paradise Island
#3 On the Beach Hotel in Paradise Island
#4 Luxury Hotel in Paradise Island
#5 Romantic Hotel in Paradise Island
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — One & Only Ocean Club 5*
Number of rooms: 107
Official Description (provided by the hotel):
Under the deep blue of an endless Bahamian sky, wrapped in the turquoise waters of an exuberant sea, One&Only Ocean Club nestles peacefully along a shore of delicate white sand beach...a treasured sanctuary of privileged perfection. With newly, enlarged Hartford Wing rooms and the addition of a new shoreline infinity pool and Ocean Grill, the resort has taken its legendary sophistication and contemporary elegance to an unsurpassed level in the Caribbean. The resort was once the private estate of A&P heir Huntington Hartford II. Today, this alluring beachfront hideaway reflects the glamorous ambiance and posh exclusivity of a grand estate, welcoming generations of the world's travelling elite. Expansive manicured lawns and towering coconut palms provide an enchanting backdrop to the pristine beaches of Paradise Island. Here, service is elevated to a fine art form by a gracious staff. Warm and inviting accommodation plus 3 and 4-bedroom residential-style villas are ideal for couples and families alike. The dining options at One&Only Ocean Club are renowned and unforgettable featuring the imaginative cuisine of chef Jean-George Vongerichten. One&Only Ocean Club is a playground for world-class golf, tennis, spa, and off property water-sports. The spectacular blue waters of the Caribbean are the elixir of Bahamian life! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, TravelUp, Expedia, TripOnline SA, Ebookers, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your One & Only Ocean Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
One & Only Ocean Club Hotel Paradise Island
One And Only Ocean Club
One Only Ocean Hotel
Ocean Club Bahamas
One Only Ocean Resort
One Only Bahamas
One & Only Ocean Club Bahamas/Paradise Island

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing