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“Atlantis Bahamas-Royal Tower”

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Atlantis, Royal Towers, Autograph Collection
Ranked #8 of 14 Hotels in Paradise Island
Certificate of Excellence
Reviewed 27 July 2012

I just got back from 8 nights at Atlantis in the Bahamas. First trip back in 5 years. Stayed once again at the Royal Tower. Trip from from the aiport was great. Airport going thru a major upgrade. Check-in was uneventful. Room was ready as expected with oustanding ocean view. Customer service by all staff was wonderful. Casino very active. Bar and lounges had geat drinks and live entertainment most nights. Restaurants and food were great. Favorite was Nobu. The Spa very nice. Played a round of golf at the Ocean Club which is outstanding. Overall a great relaxing and fun trip.

  • Stayed: July 2012, travelled as a couple
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1  Thank TerpsUMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,325 - 4,331 of 6,410 reviews

Reviewed 26 July 2012

I stayed here for a week and thought it was a fabulous place with tons of things to do. Problem is, everything is extremely overpriced. Way too expensive. There were also lots of younger kids everywhere, even in the casino. If you have a family with kids, this would be a good place to visit. If you are looking for a couples resort then look elsewhere. You definitely don't get value here. $8 for a beer. Lol. Ridiculous. $30 for sunscreen. Ridiculous. The table workers in the casino are pretty rude and have no personality. Maybe it's the Bahamian way. Other than the prices and vast number of kids it really is an awesome resort. They def have an identity problem determining what type of resort they want to be though. At current prices, it is not worth the money. Better value at other resorts

  • Stayed: June 2012, travelled as a couple
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1  Thank rbv21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2012

Here is a short version:
Price out your vacation before you go. make sure it is your budget. It's on par with a top rated Disney vacation. Do the Royal Tower, get a ocean view, swim with the dolphins as soon as you can and eat every meal u can at the Market Buffet. Lunch at the pool is ten dollars a person and great so u dont have to miss the fun. Have a Bahama Momma every night and visit the Casino at least once. The private lagoon is relaxing. The beach is steep so we just snorkeled the private lagoon. The snorkel of the ruins was perfect, safe and Janeel was very knowledgeable. Our 8 yr old nephew loved it too! The Mayan temple pool, while it was our favorite and we hung there every day, does need repairs but we didn't notice until we paid attention. service was outstanding when there were a few problems.
Post travel customer service with Dolphin Cay was beyond anything I have seen. Prompt and thorough.
Just go, and then go again. We will. :)

Room Tip: 12 th floor ocean view was awesome! Royal towers lets out into the Market Place buffet so it's a...
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  • Stayed: July 2012, travelled with family
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5  Thank Zookeeper3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2012

Just spent a week on property with a large corporate group and this really has something for everyone. Families and corporate travelers alike can find a home here. Casino to fine dining to pools, etc. there is a lot to do. My only challenges were that smoking is still allowed throughout the property and you have to go through the casino to quickl access other areas of the property. Book reservations at Mesa Grill early and at Nobu, it's definitely worth the cost.

Great tip is to eat in the bar at Nobu where they serve the entire menu and you don't need a reservation.

  • Stayed: July 2012, travelled on business
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Thank keefus238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2012

We used our starwood vacation ownership to stay in a small, one bed, one bath unit. It was perfect for the two of us. All areas of the condo seemed to be updated and the only problem we had was that one part of the inside of the dryer fell out but we just stuck it back in. We had a nice view of the pool which was always empty. Even though it closed at 6 or 7 we always went down for a few hours in the evening.

We were not surprised by the expensive meals because we prepared ourselves. Like most, we brought a ton of food with us and ate breakfast and lunch in our room each day. We took the shuttle to the grocery store (and there is a liquor store in the complex as well) and bought fresh fruit, 2 cases of water, and soda (the water is the in the far left corner in the back of the store with the bulk items. They have single bottles in one of the aisles but it is cheaper to buy in bulk).

The first night we were a little overwhelmed with how large the resort was. We walked along the harbor and found our way around. The shuttle service was spotty and we had to ask often for a shuttle to be called to pick us up, especially while waiting at the royal towers.

Our favorite meals were at Marina's pizza (long wait at dinner time), Virgil's bbq (way too much food but it was sooo good!), and Anthony's. Anthony's is off of the property but still on paradise island. It is located across from the marina village and we ate there twice. The ribs were very good.

One surprise was the Saturday night parade along the path at the marina village. It was so much fun to be a part of and really got us in the island spirit!!

As a couple in our 30's with no kids, we were excited to have a fun and relaxing vacation. We love water parks and were a little disappointed in the rides. It is not as big as it appeared to be on tv but we did have a good time. The lines were not very long. A huge perk were the beach chairs with shade provided by the resort. Get there early if you want one! We also had several coconut drinks on the beach being sold by the locals.

While we loved the atlantis I am not sure we will be back to that resort. We loved the beautify of the Bahamas but for us it might more economical to stay at an all inclusive.

Room Tip: We stayed in a corner room, 3rd floor, building 2. Great view of the pool and the cruise ships!
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  • Stayed: July 2012, travelled as a couple
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1  Thank lolasmommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2012

Well as others have mentioned this resort is great if you want to stress about finding chairs for you and your family and fight to the death for inner tubes specifically at 9 in the morning when nothing is open anyway. It's more stress than it's worth!
The age of the hotel and its surroundings are starting to show as well. We went snorkeling in their man made lagoon and we saw more debris and trash in the water then we did see fish. On the up side they did upgrade us to a 1 bedroom suite that was perfect for my family. (2 adults, 3 kids).

I was a little irritated with the Nobu front staff. We had changed our reservation there to include our children (ages 9, 7, 4) and was assured by the concierge there wouldn't be a problem with us dining there with our children at 7:30. (Side note, children under 6 are not allowed in Nobo after a certain time). When we got to the restaurant for our reservation they refused to seat us at first b/c our son was with us. After explaining to them the concierge is the one that changed our res. and said it would be ok they finally allowed us to sit but wanted reassurance that our son "was well behaved". Really would I be taking a child to a restaurant that high end/high priced if I didn't think he could?
IF I ever go back to the Bahamas I won't be staying at Atlantis. Great to experience once but there are better, smaller, more for your money hotels that we would/ could have enjoyed more.

  • Stayed: July 2012, travelled with family
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3  Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2012

Atlantis is a beautiful property with great pools, gorgeous beaches, lively casino, and a great assortment of restaurants. If these amenities were used by resort guests only, our experience there would have been nearly perfect. Sadly, though, the resort sells innumerable passes to cruise ship passengers. On days that cruise ships docked in Nassau, hundreds of additional people arrived at the resort. As a result, the lines for the water slides quadrupled, and suddenly, you could be waiting an hour to go on a 30 second ride. The lazy river was so crowded that it barely moved. The lines to get towels become an ordeal in themselves. In short, the overcrowding was so bad that I don't think it was fun for either the cruise ship passengers or resort guests, all of whom wasted their day standing in line and fighting for lounge chairs.

On days when there was not such overcrowding, the place is great! The waterslides are lots of fun when you only have to wait a couple of minutes to get on them. The pools and beaches are beautiful when not at overcapacity. The spa is stunning. Yes, the food is expensive, but it is a resort and that is to be expected. I though the biggest food rip off was the pizza, at $6.50 a slice. At least at Nobu you know you will be paying a premium, so the pizza price surprised me. But the food at most of the restaurants was very good, and not all were that expensive. Bimini Road in the marina had great food and service, and reasonable prices. Mosaic was also quite good -- pricey but totally worth it. The staff generally is very friendly, the dolphin swim was fantastic, and the aquariums are amazing.

If not for the overcrowding, I would go back in a heartbeat. But, until management decides to sell fewer day passes -- or do SOMETHING to relieve the overcrowding and to make the experience better for all guests -- I will avoid a return trip to Atlantis. But, I am excited to check out the Baha Mar resort once construction is completed ... And to see if the competition forces Atlantis to resolve its issues.

Room Tip: The Royal Towers are well located if you have kids, it is close to the camp and the kids pools. It i...
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  • Stayed: July 2012, travelled with family
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4  Thank Cake12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Atlantis, Royal Towers, Autograph Collection

Address: 1 Casino Drive, New Providence Island (Formerly Atlantis Royal Towers, Autograph Collection)
Phone Number:
Region: Caribbean > Bahamas > New Providence Island > Paradise Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Casino Hotel in Paradise Island
#6 On the Beach Hotel in Paradise Island
#6 Spa Hotel in Paradise Island
#7 Luxury Hotel in Paradise Island
#7 Romantic Hotel in Paradise Island
#8 Family Hotel in Paradise Island
Price Range: £243 - £563 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis, Royal Towers, Autograph Collection 4*
Number of rooms: 1201
Official Description (provided by the hotel):
The iconic Atlantis, Royal Towers, Autograph Collection is the most reflective of mythical Atlantis, featuring grand architecture, artwork and design. Standard rooms at Paradise Island hotel have one king or two queen beds, a sitting area, and French balconies, while suites have full balconies. All rooms and suites offer terrace, harbour or water views. These towers are closest to Mandara Spa, the Fitness Center, Aquaventure, Atlantis Kids Adventures, The Dig, Casino, two main pools, and several gourmet dining options. It's easy to enjoy the pristine white beaches of Paradise Island and gorgeous lagoons from our resort hotel in the Bahamas. ... more   less 
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Also Known As:
Atlantis - Royal Towers Hotel Paradise Island
Atlantis Royal Hotel
Atlantis Royal Paradise Island
Atlantis Paradise Island Royal Towers
Royal Towers Atlantis
Royal Towers Of Atlantis
Atlantis, Royal Towers, Autograph Collection Bahamas/Paradise Island

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