Normally, I love to praise but our arrival at The Cove a couple hours ago was a disaster. The Front Desk women was less than Helpful pulling a bait and switch. We paid for an Ocen Front room and she brought us to a room over looking roof tops! This happened after she said our room wasn't ready. She didn't even ask is if we wanted to wait! This, after we told her we needed it to go smoothly having had our brother pass a month ago. We needed a shower chair and she told us they were all taken. problem sollve!!! We didn't even know if we'd make this vacation and communicated this with the hotel who seemed to be gracious. The right hand doesn't know what the left is doing....grown too big. I looked for Chis Santiago's e:mail but couldn't find it. less than stellar biginning Chris! Luckily Dominic saved the day and poor William had an ear full when he delivered our champagne and cheese! Still trying to recover....that's why we came to the Cove for God's sake.
- Official Description (provided by the hotel):
- Dynamic and stylish. Sophisticated and sensual. A place where scene meets scenery and urban chic meets white-sand nature. Inspired by the beauty of its surroundings, The Cove Atlantis, Autograph Collection thrives on the rhythm of the day. While our Atlantis hotel's exclusive ultra-pool and beach club create a seamless day to night scene, our Bahamas paradise's spectacular ocean views and balmy open-air architecture embrace nature’s most compelling elements creating a seductive and indulgent experience. Stay with us and enjoy a perfect location steps from pristine beaches and gorgeous Paradise Island lagoons. ... more less
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- Also Known As:
- The Cove Atlantis Hotel Paradise Island
- Cove Atlantis Paradise Island
- Atlantis Cove
- The Cove Atlantis, Autograph Collection Bahamas/Paradise Island