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“Nice Facility with great views of the bay”

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Pelican Bay at Lucaya
Ranked #2 of 14 Hotels in Freeport
Reviewed 31 July 2013

This is a nice facility. It has a great view of the bay. There are 3 swimming pools. It is close to the market. It is not on the beach. We enjoyed the location and taking the water taxi over to the beach. The views of the bay/intercoastal had their own charm. The service at the hotel was very good.

  • Stayed: July 2013, travelled with family
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1  Thank Gwen_Indy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PelicanBayHotel, Operations Manager at Pelican Bay at Lucaya, responded to this reviewResponded 12 August 2013

Dear Gwen_Indy,

We're happy that you were a guest of our hotel and we thank you for your kind review! We are delighted that you enjoyed your stay!

Della Bridgewater
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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431 - 437 of 1,001 reviews

Reviewed 24 July 2013

Had been on island for nine days and stayed at two different properties. Flight got cx and have never been treated better!!!! Check in at 10:30 am, no wait. Staff was so nice and would have done anything I needed. Food great, room was basic, first floor..nothing major, but if staying multiple nights would give it ago. Corners of room not so clean and safe didn't work, but I would stay again.

  • Stayed: July 2013, travelled with friends
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Thank Lizzie56_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PelicanBayHotel, Operations Manager at Pelican Bay at Lucaya, responded to this reviewResponded 12 August 2013

Dear Lizzie56,

Thanks for taking time to write a review on your stay last month! Your brief remarks were noted and shared with our team. As for the safe, it is important for me to mention that you may have thought it was not working because the key block was missing. Those have to be requested at the front office, we apologize if this was not communicated.

Thanks again for visiting our island and giving us a review. We're happy you got home safely!

Della Bridgewater
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2013

Very clean hotel, with friendly staff willing to go the extra mile for you. On site restaurant is terrific with fresh fish and meat dishes available. Three pools and walking distance to shops and other restaurants. On site breakfast is hearty and varied. Security staff is wonderful.

  • Stayed: July 2013
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1  Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2013

I stayed at the Pelican Bay at Lucaya from for a few days in late June and early July 2013 and was very displeased overall with the entire experience. The room I had wasn't very nice (uncomfortable beds, paper-thin walls, crappy 19" CRT TV with fuzzy cable, etc.) The bathroom was not thoroughly cleaned (blood spots and stains on the walls). The staff are not very friendly either, besides a few folks who maintained the grounds there. It was very noisy from he surrounding rooms a lot of the time. I didn't get a good night's sleep the entire time I stayed there. The hotel's bar/restaurant "Sabor" is okay, butmthe staff there aren't friendly or accommodating either. They seem to do just enough to get by, but that seems to be the standard on Grand Bahama Island where rude, unfriendly, arrogant and generally un-hospitable people are the norm. I have to work on the island for now - unfortunately. One weekday night there was some event going on at Pelican Bay and there was absolutely no parking available for actual guests of the hotel. I had to park at the Lucayan Hotel and walk to my crappy room at Pelican Bay. I have stayed at other hotels on Grand Bahama Island and I will never stay at the Pelican Bay again. The crappy Wyndham at Fortuna Beach was a better experience, which is sad. It was a depressing experience for me to stay at Pelican Bay. I wish I never stayed there at all. The Lucayan Hotel is probably the best bet on Grand Bahama island but it isn't all that terrific either. I shouldn't even give the place 2 stars...

Room Tip: A suite on the east side of the property might be nicer.
  • Stayed: July 2013, travelled solo
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1  Thank Batch S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2013

The hotel setting is welcoming with charming rooms located with views on the bay side of Port Lucaya and in close proximity to the marina. The staff are welcoming and accommodating. A nice touch is daily pastry delivery to room equipped with nespresso coffee for daily pick me ups. The beds are very comfortable. The only drawback to the facility is the deteriorated condition of the living room furniture. The couch which can serve as a pull out bed is totally unuseable and uncomfortable and borders on unhealthy to sit on much less sleep on.
An otherwise exceptional atmosphere is negatively impacted by this single shortcoming. I would definitely revisit and recommend this hotel.

Room Tip: I don't think there's bad view from any room, however we like the more eastern rooms 31-38
  • Stayed: June 2013, travelled with family
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2  Thank lafhome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2013

We checked in a day early, with out a problem. Checking in and out was fast and flawless Rooms were clean,I think the tile floors were cleaned with pinesole. I thought it smelled clean, wife not so much. everyone was friendly. Grounds clean and well groomed.

  • Stayed: June 2013, travelled with family
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2  Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2013 via mobile

We stayed here and I was impressed how big and clean the room was. Great breakfast buffet. Very friendly staff.next to a cool shopping area too. Its takes about 15 minutes by cab to get there. The beach is about a block away.

  • Stayed: June 2013
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Thank travelpilot65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pelican Bay at Lucaya

Address: Sea Horse Road at Port Lucaya, Freeport, Grand Bahama Island
Region: Caribbean > Bahamas > Grand Bahama Island > Freeport
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Freeport
Price Range: £129 - £177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pelican Bay at Lucaya 4*
Number of rooms: 186
Official Description (provided by the hotel):
As Grand Bahama Island's most hospitable hotel, the Pelican Bay is a joyful mix of colorful Bahamian architecture and the finest guest service in the Caribbean. Unique waterside rooms and waterside state rooms enfold you in comfort, while offering special guest touches. Renowned standards of hospitality and attention to guest happiness assure you of a memorable stay in the Bahamas.Part of the Pelican Bay experience is located within steps of your room. In addition to our waterfront Sabor Restaurant and Bar, more than 30 restaurants, bars, shops, live entertainment, the Dolphin Experience, scuba diving, snorkeling, and deep-sea fishing trips are a short stroll away.Immediately across the street are two miles of white sand beach, a full service spa, four "Grand Slam" surface tennis courts and a casino. All this is the happy Pelican Bay experience, one you will remember with fondness. ... more   less 
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Also Known As:
Pelican Bay At Lucaya Hotel Freeport
Pelican Bay At Lucaya Freeport
Pelican Bay Lucaya
Pelican Bay At Lucaya Bahamas/Freeport, Grand Bahama Island

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