Overall, I enjoyed staying at this hotel but there was definitely the good and not so good.
First, the good. The location is good. It is right next to Lucayan Marketplace so you can walk to many shops and restaurants. It's also right next to UNEXSO, which is the dolphins. Since I was there to do dolphin programs for 4 days, this location was great for me. The staff was friendly. The room was good size and included a frig and bathroom was adequate size. I was here for an event in the conference center, so I just had to roll out of bed and walk to the conference center and my room rate included breakfast. The air conditioner worked and the room also included a safe so I could store my passport and other items when I went out. The beds were a little hard, but I slept on the comforter with the blanket on me and that was comfortable enough; pillows were comfortable.
Second, the not so good. The room is good sized but tired. By that I mean it's a bit on the older side. The tub had rust on the drain. The air conditioner is a built in the wall unit that worked, but was noisy. The ice machine was broken so I had to go to another building (they did get it fixed the day I left). My room also overlooked the pool and Sabor restaurant. On Fri/Sat nights they have live music which is very loud and you can't sleep until they are done. They would have moved me, but I was already completely unpacked and had been in that room for 3 nights - I should have asked to move at the beginning.
This hotel is on the harbor, not the beach. They have three pools, but I am interested in swimming in the ocean if I go to the Bahamas not a pool. They have a free ferry to Taino Beach, but it was just enough of a hassle to take my stuff and the ride that I didn't do it. You could swim at Lucaya Beach, but pay a fee because the Lucaya Hotel "owns" that beach. I didn't understand that when I booked the hotel. The room said "waterfront view", but I hardly had a view of the water (view photo attached -- if I stretched out my neck, I could glimpse the harbor barely through the trees).
I don't know how to compare with other places on Grand Bahama Island. Quite a bit of the buildings on the island seemed run down. The conference center at the hotel was new, but the rooms were older.
There is no room service, however we had one disabled person in our group and a person at the hotel brought her food from the restaurant. They were very accommodating.
- Official Description (provided by the hotel):
- As Grand Bahama Island's most hospitable hotel, the Pelican Bay is a joyful mix of colorful Bahamian architecture and the finest guest service in the Caribbean. Unique waterside rooms and waterside state rooms enfold you in comfort, while offering special guest touches. Renowned standards of hospitality and attention to guest happiness assure you of a memorable stay in the Bahamas.Part of the Pelican Bay experience is located within steps of your room. In addition to our waterfront Sabor Restaurant and Bar, more than 30 restaurants, bars, shops, live entertainment, the Dolphin Experience, scuba diving, snorkeling, and deep-sea fishing trips are a short stroll away.Immediately across the street are two miles of white sand beach, a full service spa, four "Grand Slam" surface tennis courts and a casino. All this is the happy Pelican Bay experience, one you will remember with fondness. ... more less
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- Also Known As:
- Pelican Bay At Lucaya Hotel Freeport
- Pelican Bay At Lucaya Freeport
- Pelican Bay Lucaya
- Pelican Bay At Lucaya Bahamas/Freeport, Grand Bahama Island