We booked 7 days "all inclusive" with this property through a travel agency.
The worst mistake ever made. From the moment of getting our "special" fancier wristband we were treated with all exclusive. The buffet is for breakfast only with very limited choices, 2restaurants to choose for dinner one is closed at least once a week, you dress up for dinner and the host welcomes you until you show your wristband than you get the worst service possible. The all inclusive menu contains 3-4 dishes to choose from same every single day. There was no nightly entertainment inside the resort absolutely nothing. No music or show NOTHING. The only club within is the Prop Club that was not part of the all inclusive and was empty every single night...no wonder if you had to pay for drinks...You had to sign receipts each time you got a drink, than spent hours at the front desk try to get them void the charges that accumulated on your credit card....The staff was confused and miserable, service was terrible. The property and beach is beautiful but for the all inclusive price you can go to Cuba or Dominican or Mexico and enjoy 5 stars all inclusive with all included. We will never go back there and not recommending Grand Lucayan for all inclusive.
- Official Description (provided by the hotel):
- Grand Lucayan is an elegant, serene AAA four-diamond resort set on 7.5 tropical acres of sandy coastline and spectacular oceanfront. As part of Grand Lucayan Bahamas Beach & Golf Resort, this 542-room hotel delivers the ambiance of the islands with all of the style and amenities you expect in a resort destination. ... more less
- Reservation Options:
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- Also Known As:
- Grand Lucayan, Bahamas Hotel Freeport
- Sheraton Grand Bahama Island Our Lucaya Resort
- Radisson Freeport
- Lucaya Sheraton
- Sheraton Our Lucaya
- Sheraton Bahamas
- Grand Lucayan, Bahamas Freeport, Grand Bahama Island