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Grand Lucayan, Bahamas
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Reviews (3,055)
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Reviewed 17 November 2013 via mobile

Spent Christmas at this hotel last year. We were really pleasantly surprised.

The gym is great, the beach is on your doorstep and simply fabulous - we couldn't have asked for more. There is a little market across the street and a golf club 5 mins cab away. It's a quite and relaxing resort. Not for the party goers.

Check in and check out definitely takes too long and so we are hoping that the speed this up as we have booked to return in February :)

Less paperwork - the admin people need to prepare guests details on their system prior to arrival so that we merely have to scan and sign vs filling out forms and holding everyone up.

Hallways/corridors were a little too cold - the AC was set too low but not low enough for me to mention it when there.

All in all we had a perfect time and are super excited to go back in 3 months time.

The facilities, the pool, the friendly staff and relaxed atmosphere is simply wonderful.

A great stay and a great sea view!

  • Stayed: December 2012
    • Value
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1  Thank triptime2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand L, Manager at Grand Lucayan, Bahamas, responded to this reviewResponded 22 November 2013

Hi Elayne,

I’m so glad you enjoyed your stay, and are treating yourself to another getaway in a few months. We love our repeat visitors! :0)

Looking forward to seeing you in February! We’ll try not to set the A/C too low. :)

Sincerely,

Your friends at the Grand Lucayan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2013

My husband and I stayed at the Grand Lucayan for our honeymoon! The room was very clean and nicely decorated. We had an ocean view room which had wonderful sliding glass doors which opened up to a very large balcony! The view was spectacular from our room, spend the extra money to get ocean view!!!

The pools and beaches we very clean. We spent a lot of our time by the infinity pool which had a beautiful view!! I would really recommend it!

The resort had many restaurants on site all of them had amazing food. The service at China Beach was a little slow considering they were not busy the night we went, but that would be my only complaint.

They have many daily activities planned which are free and you can get a copy of the list at guest services! We took advantage of a few of these! The fitness center was also free which my husband used and really liked.The spa on site is also wonderful. We decided to get couples massages. The facility was very clean and the staff was very friendly.

On Thursday we got invited to a complimentary Managers Cocktail Party. They served free bahama mamas, appetizers from the restaurants, and had live entertainment. We also decided to visit the Casino right next to the resort Thursday. There were even dancers dressed in bohemian dance costumes that performed outside of our building! It was not very crowded and we got a free $10 credit to use on the slot machines!

Our honeymoon stay at the Grand Lucayan was better than we could have ever imagined! We would stay here again no questions asked

  • Stayed: October 2013, travelled as a couple
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2  Thank Alycia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand L, Manager at Grand Lucayan, Bahamas, responded to this reviewResponded 22 November 2013

Hi Alycia,

We’re very honored that and your husband chose to stay with us during your honeymoon! I'm so happy to hear that you had a such a memorable experience!

Thank you for all the kind words and for the detailed review. I'm sure future guests will find it valuable.

Congratulations!!! And once again, thank you for staying with us.

We hope to welcome you again on your anniversary! :0)

Sincerely,

Your friends at the Grand Lucayan

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Reviewed 15 November 2013

We stayed 11/7-11/12. This is a very large hotel reminiscent of the Florida hotels of the '50's. I believe it has been remodeled, still vestiges of the old hotel seem to peek through now and then. If you're the type that takes photo's of the rust spots on the plumbing etc. it may not be to your liking, but the room I had was more than adequate and clean. Everything worked. There could have been more water pressure in the shower would be my only complaint. We had a gorgeous ocean view from a large balcony. Request ocean side above the 5th floor. Lots of shops and restaurants across the street. Eat there instead of the hotel. We had the breakfast buffet at the hotel once, very good, $30 for two. Regular breakfast at Zorba's across the street was $13 for two. We had the sunday brunch which suffered from the typical brunch failure, lukewarm food like leftovers. Ate at the fine dining Churchills because we had a $100 credit through Bookit.com (Had to remind the front desk twice to include it.) Worried because of poor reviews, we none the less had an excellent meal here with professional service. Front desk operations could be slow, it seemed they had multiple paperwork requirements for each transaction. The beach was excellent. Big as it is, remodeling is going on which will double the property once complete. There were many of those beach vendors selling shells, starfish, jewelry, hair braiding, water sports, etc. Security, which was very light, could have done a better job limiting this activity. We were here for a wedding at another hotel close by and talked to a number of people who had problems at that hotel and subsequently transferred to the Lucayan. People on this island were exceptionally pleasant and friendly.

Room Tip: Above the 5th floor ocean side gives you a great view.
  • Stayed: November 2013, travelled with friends
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1  Thank pvalen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand L, Manager at Grand Lucayan, Bahamas, responded to this reviewResponded 22 November 2013

Hi Pvalen,

Thank you so much for taking the moment to share this review on Trip Advisor. We appreciate you choosing to stay with us during the wedding. So glad you enjoyed the ocean view. It's certainly a crowed pleaser. It's almost impossible to take a bad picture from the balcony. :0)

I’m also very happy to hear that got to experience some of the restaurants outside of the hotel, but even happier to hear that you made time to eat at Churchill's. It's a staff favorite! :0) I do apologize if there was any inconvenience or hesitation to take the $100 credit. I will certainly look into this to see that it does not happen again.

Thank you for all the wonderful feedback. We hope you’ll visit us again soon.

Sincerely,

Your friends at the Grand Lucayan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2013

Great place all around.

great:
fitness/spa
room
pools
service
friendliness
location to Lucayan Market incl all restaurants

could be better: (all minor)
snorkeling at beach (just grass - do snorkel kayak combo tour instead)

Room Tip: Definitely choose ocean view.
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jverhagen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand L, Manager at Grand Lucayan, Bahamas, responded to this reviewResponded 22 November 2013

Hi Jverhagen,

Thank you so much for taking the time to rate us on TripAdvisor.

Sincerely,

Your friends at Grand Lucayan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2013 via mobile

Totally luxurious including swim up bar with lobster pizza, yeah its all that, hotel is directly on the soft white sandy beach... was 88 degrees, mmmm
Staff treats you exceptionally well and the prices are not bad... go visit, mon

Stayed: October 2013, travelled solo
2  Thank Adrienne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand L, Manager at Grand Lucayan, Bahamas, responded to this reviewResponded 22 November 2013

Hi Adrienne,

Thanks for taking the time to rate us on TripAdvisor! FYI: I could live off lobster pizza. :0)

Your friends at the Grand Lucayan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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