DON'T DO IT!! Gabriel Martin is extremely well at describing the property and making it sound absolutely fabulous and according to the photos it appears to be accurate but it is far from fabulous. Its a shame really, because the house "could" be fabulous if someone would take note of all of the issues and rectify them. The wonderful view from the home is about the only thing that I was pleased with. Gabriel promised a lot of things and delivered on almost none of them. We were told that we could send a list of food items that we would like to have stocked in the villa prior to our arrival. I emailed this list but on arrival the villa had not been stocked with anything. The villa is advertised as being able to be rented as a 2 bedroom, 3 bedroom or 5 bedroom option. One side is a 3 bedroom and the other is a 2 bedroom. I made sure that when we rented out the 2 bedroom portion of the villa, as we didn't need all 5 bedrooms, that the other side would remain unoccupied during our stay. He assured us that we would be the only ones there. When we arrived Gabriel told us that he was going to "upgrade" us to the 3 bedroom side of the villa. Didn't really matter to us either way, we were only occupying one bedroom regardless. But we took this as a nice gesture and happily accepted. Well after we get checked in and he tells us where to go get the groceries, that he was supposed to have gotten, we do the walk through. Everything seems to be okay. At this point I have decided to overlook the issue of the unstocked kitchen and tried to remain positive. It was the first day of my vacation and I refused to get upset over something like this. Well, when we returned we noticed that the trainee that was with Gabriel during our checkin process, was outside on the back veranda. We just assumed he was checking things out. My husband went out to talk with him and he informed us that he was staying in the 2 bedroom side of the villa!! He said he would be leaving in 2 days and wasn't going to be there during the day so I decided to let that slide as well. On to the next issue, the home was promised to be walking distance to the beach, It was not. The supposed path that I was told about, had to be blocked off because the locals wouldn't stay off it. Well this is the story that Gabriel told me. So we had to drive to the closest beach area, which I must say was quite fabulous. Gabriel told me that there were beach chairs at the villa that we could take to the beach, this wasn't true. The only loungers were the ones by the pool and they weren't able to fold up, so we couldn't transport them. Ok, so we took a bed sheet down to the beach and made do. I was still having a good time. I phoned Gabriel and asked for a small cooler to use the following day so we could take some beverages with us to the beach. He said he would bring it that morning. Guess what, we never got the cooler. Now on to the pool. It wasn't working. It was full of water and nice and warm but no circulation so it was basically covered in a layer of bugs. Now my niceness has started to wear off. I'm going to go ahead and try to sum this up, as I honestly think I could go on and on. When it rained, the ceiling leaked and water puddled in the floor in the living room. We reserved the home for 7 nights and only ended up staying for 5. Two of those days we found other things to do besides relax at the villa, which is what we like to do on vacation. That's why we rent villas as opposed to hotels. Pool was never fixed and we never had any house keeping. The villa was poorly stocked with necessities. We contacted Gabriel and told him that we would be checking out early so that we could salvage the remainder of our trip and simply asked for a refund of the remaining 2 nights since we were going to incur an additional charge for having to go stay somewhere else. He told my husband that he would talk with the owner of the home and email us. We waited very patiently, over a month, and didn't hear anything. I sent him an email, he responds and requested for us to write a list of the issues. Did it, and we have not heard anything since. I told him that I would refrain from writing this negative review if he would refund what we had requested. Apparently he doesn't care. We never got a refund. We stayed in June of 2011. I am posting this in March of 2012. I feel like I have been patient enough and assume I will never get that refund, therefore I decided to do this plus post some photos of the villa. I will be sure to include the ones of the fabulous view too. Exuma is a wonderful island and my husband and I are going back at the end of May and staying in the The Hart House villa, which is where we stayed for the final 2 nights of vacation last summer. It is sheer perfection and I highly recommend it. Many thanks to John Toker for helping us out. See you in a couple of months!
- Official Description (provided by the hotel):
- Oceania Properties offers luxury villa rentals and accommodations on Great Exuma Island. Each villa has a large terrace and an extraordinary panoramic view of the ocean, private swimming pool, BBQ, entertainment area, and a full gourmet kitchen to create a lifestyle of relaxation and luxury. Enjoy a peaceful evening stroll to the sound of waves breaking along the shore. The privacy and exclusivity of our Caribbean villas will seduce you in true Bahamas style. ... more less
- Also Known As:
- Oceania Properties Bahamas/Great Exuma