We were staying at a nearby holiday let and were recommended this restaurant by the owners, the previous guests at our cottage had however commented that we should avoid it due to very poor service but the trip advisor reviews seemed to make this seem an unfortunate 1 off. We arrived on Tuesday evening and made our way into the hotel. We were unsure where to go and there was no one around to ask so we made our way past the bar and through to what looked like a restaurant, as we walked in a waitress was also trying to come through the door and we stopped to let her pass, she made no comment to us so we sat at a table and wondered what to do next. The waitress reappeared and started clearing the table next to us, my partner asked if we were ok sitting at our table (trying to give the indication that we would like some service.) She said yes fine and then disappeared again. A few minutes later she returned with menus, handed them to us and promptly disappeared without saying a word. We looked over the menu and decided on our choices and then we waited, and waited for service. The waitress and another man were busy moving tables out of the room but no attention was paid to us at all. After a while a man approached us and said 'Oh do you want to eat?' he was very abrupt and we were a little taken aback! We replied that we did indeed want to eat (something that was slightly apparent by the menus in front of us!) and he looked very upset by this and then went on to say 'Well we have 2 big tables in the restaurant and I am not sure how long you will have to wait, could we please take all of their orders and then come back to you?' We were still a little stunned by his manner and what we were being told so we said this was fine. My partner then said is it possible to get a drink whilst we wait? The man, again, looked very uncomfortable and said that we would have to go and get our own from the bar. We said ok and he disappeared. We left 2 minutes later, appalled by what had just happened. We, therefore are unable to comment on the food or value! Having read all the reviews we were really looking forward to a lovely meal and instead found ourselves all dressed up, 2 doors down in the Raglan Fryer chip shop, where the service and food were amazing!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.