Having visited the Big Pit and Ironworks where the guides at both were excellent (friendly and informative with a real passion for their respective attractions) we went to the Visitor Centre. Unfortunately at the Visitor Centre the staff ignored us completely and seemed totally disinterested, preferring to chat between themselves. The exhibitions themselves are very interesting and of a high standard however from our experience I would suggest you are unlikely to get a warm welcome. In my opinion, as there is so much else in the area this is one attraction to miss.
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