Loved our 2 night stay here. Beautiful part of the country and new owner of the hotel Claire was really friendly and helpful and nothing was any bother. Great breakfast and good food in the bar/restaurant in the evening. Room was really comfortable with great views across the water. Highly recommend and will definitely be back

My wife and I had a lovely two day stay at the Colintraive. As with all hotels there are positives and negatives so I will look at both to give a balanced review of the hotel.

Negatives:
1: the building is very old and in a style that absolutely suits its location but may not be to everyones taste. I love traditional and this historic building is all that.
2: Some rooms have been well upgraded and the one we were in needs a couple of minor tweaks.
3: Modern essentials like wi-fi were problematic but what do you expect when you’re in the middle of nowhere?
4: The dining room at breakfast is deathly quiet ( with the odd exception of chef Joe singing, very well it must be said) and it is slightly off putting hearing other guests eating. Perhaps a bit of light background music would not go a miss.

Positives:
1: the owners. This young couple have only had the hotel for two and a half weeks so please cut them some slack. There focus on getting things right is apparent and the honest and frank questions asked of customers is to be admired. Given time, they will undoubtedly get things right.
2: the quality of the food was exceptional. Local produce well prepared, what is there not to like. Whilst the menu is limited, this is a good thing when using local products unlike the chains massive menus containing frozen or processed foods.
3: the location. Right off the beaten track and great to switch off. One minute away from the ferry if you want to nip over to Bute.
4: As number 1, the owners and staff. The young lady, who I think was named Clare, should be so proud of herself. She had the courage to ask guests what they really felt about their stay, and I would hope that people would be honest with her rather than saying everything was fine and then go back and write very negative reviews. Also, nothing was to much trouble for the staff. We were really looked after by everyone.

In summary, a great stay with very hospitable staff, excellent owners on a journey and one that I wish them the very best of luck with.

I don't often moan about places - but this really wasn't a great experience. We arrived at around half past one on a Sunday, hoping to get some lunch.

Looking through the window we could see that there were several people eating in the bar and outside was a sign which said they served food.

When we went in a gentleman came out into the hallway and snapped, 'Can I help you?' When we said we would like some lunch he tutted and peered into the bar and then said, 'You'll have to sit in the snug,' which was fine by us - we were hungry and happy to wait - although nothing about his demeanour suggested he was keen for us to have lunch or sit in the snug, which was tired, grubby and a little grim.

We both understand places can be busy and often understaffed but he was barely civil and didn't say, 'Oh we're busy it might take a while,' or 'Would you like a drink, or would you like to look at a menu, while you wait,' Or even, 'Sorry lunch service is over .' Or anything that implied he would like us our custom. Having sat in the snug for 15 minutes without being served or shown a menu we left.