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“Hen weekend”
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Very good
120 reviews
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Overview
Holiday Rental House -
9 Bedrooms, 4 Bathrooms, Sleeps 22
Glendaruel, Cowal Peninsula, Argyll and Bute, Scotland

Reviews from our community

Very good - based on 120 reviews
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Reviews from our community

Date | Rating
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English first
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English first
Rachel129...
Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Hen weekend”
Reviewed 1 June 2017 for a stay in May 2017

We were here for a hen weekend. Ormidale house was great.
Good space and great amenities.
Specially the hot tub!! Great space to hosue a large amount of ladies for the weekend.
Would recommend for others!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 Jun 2017
Thanks for taking the time to recommend us and publish a nice review. Not all our satisfied customers do so!!!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rachel S
1 review
“Perfect for a girls break away!”
Reviewed 1 June 2017 for a stay in May 2017

Recently stayed in the Mill House for my sisters hen party. Great location. Beautiful garden. Was perfect for us. A nice chilled weeked. There was plenty space as there was 22 of us. Fab having 3 different living rooms. The owners have made great use of the bedrooms.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 Jun 2017
Thanks for the positive review. Thanks also for looking after the house so nicely. I hope we see you again before too long.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Natalie A
1 review
“Great weekend”
Reviewed 1 June 2017 for a stay in June 2017

Beautiful setting, enjoyed the use of the hot tub and the kitchen and living room were very spacious

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 Jun 2017
A lovely short review to match your recent lovely short stay with us!! The hot tub gets great use. I am so glad you appreciated the lovely setting.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Klobban1
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fab hen weekend”
Reviewed 1 June 2017 for a stay in May 2017

All our party had a great stay at the mill house for a hen party! The living area is particularly spacious and perfect for a girls weekend away!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 Jun 2017
Thank you so much for coming and for leaving us a nice review. We appreciate your appreciation...
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jade O
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Never Again - Horrible Staff”
Reviewed 1 June 2017 for a stay in January 2017
2
people found this review helpful

When we arrived there was nobody there to greet us, and with poor phone signal it was almost impossible to contact the owner to establish where we should go and how to gain access to the property. We found the front door to the property unlocked which was shocking since NOBODY was there - totally unsafe. The property itself was a great size for our group, and the hot tub was a much loved feature although we had trouble working it at times. However, the windows had black mould around them, which alarmed us but we only noticed this as we were cleaning the house ourselves before leaving. We had to wash most of the cutlery and kitchen utensils before using them as some still had bit of food stuck to them. The worst area was the indoor ‘heated’ pool, which had broken tiles and black mould around the edges of the pool - clearly in an unkempt condition. It was freezing cold when we used it (for a total of 40 minutes on the last day of our 2 night stay) so we quickly returned to the house and didn't get our money's worth out of it. The communication was okay until we left. Then we were accused of causing the damage we noticed to the tiles. The owner refused to accept any evidence we produced (we took videos when we used the pool and you can see the poor condition of the pool clearly, even black mould) and was very rude calling us ‘drunken species of fool’ and ‘compulsive liars’ among patronising us saying we should decide who caused the damage and say we are sorry. The owner wanted at least six people from our party to declare they caused the damage and he would in turn give back a fraction of the deposit. This offer was totally ridiculous and disrespectful. The area of damage in question was the small shower area, the ground had sunk slightly and the tiles had shifted due to this. We have had independent experts evaluate this area of damage and they all concluded that this was a maintenance issue (the water from the showers sunk through the cracked grout around the tiles and over time with people walking and standing caused the ground to sink) and furthermore the pool should not have been let out to us due to massive health and safety concerns. Regardless of this, the owner dismissed our many reports as ‘fictional’ and continued to patronise us, calling us liars once more. We were all left totally depressed and stressed by the messages we received from the owner. If I - a 21 year old student - can remain calm and professional when discussing these issues, then surely a business owner can do the same. It got to the point where I was dreading receiving a reply (which were often weeks apart, now he had our money he wasn't so interested in us) and would get so upset reading the abuse he would respond with. I can at least hold my head high and say i never stooped to his level and remained professional and polite. He shouted and called another member of my party horrible names when we tried to contact him by phone when he stopped responding to my emails. It has been a completely horrible experience for me, and it was my 21st birthday we went away for. And I am totally shocked and disgusted by the way this man speaks to me. He is convinced we caused this damage only because two of his employees claim to have HEARD us ‘jumping up and down and being loud and boisterous’ on a night we weren't even at the pool. Without going to see where the noise was actually coming from (how often do you hear a sound and mistake the origin of this sound). Furthermore these employees were not seen once during our stay and we looked for them on several occasions for help since we couldn't contact the owner at the time due to poor phone service but could not find anyone. I seriously advise against booking with this owner. The property itself was nice, although in areas it needed a proper cleaning, but it just isn't worth the abuse and hassle you may face when being accused without proof of damage you can actually prove you didn’t cause. If you have already booked then I suggest taking all the photos and videos you can to protect yourself against the possibility that you may end up in my position in the future. For the money you are paying, you deserve far better.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 Jun 2017
This is an entirely expected review from a party that did £2,000 worth of damage to our swimming pool shower area - and then repeatedly denied having been in the swimming pool at the time the damage was done. They were a large party celebrating a 21st birthday party, and they were the only group staying on the estate! .

They did extensive damage to the floor. We have photos of the damaged floor, taken the morning after. Their response has been "If you don't have time-stamped photographs of us in the pool that night, then you cant prove we were there" and "if you don't have photographs of the floor tiles NOT damaged, time-stamped for the day that we arrived, then you cant prove it was us."

This has been an extremely unpleasant experience and time-consuming business.

I feel sorry for the person who booked and who has had to defend her party members' indefensible actions - I assume she wasn't actually one of the six to ten members of the party who did the damage, and she says she has no idea where each member of her party was at the time. But the liability for the damage rests with all of the party.

My staff members bedroom is next to the area of the swimming pool in question. The youngsters - the only guests on the estate - were jumping up and down and hammering on the wall that separates the pool shower area from the headboard of their bed. There wasn't an ounce of doubt about who was in the pool and what they were doing.

We could clearly have refused to refund anything at all to the party, but I felt sorry for the party members who weren't involved in the vandalism. In order to demonstrate goodwill and a sense of fairness, I actually offered to refund the whole deposit against damage of every individual who was not in the pool at the time, provided those who were in it admitted the damage they had done and apologised. I thought that was an extremely generous offer. They decided not to even respond to it.

We are now taking higher deposits from groups where we perceive a higher risk, in order to ensure that our property is respected. This will lose us some bookings, but that it fine. We are always full, and we just need to ensure that we have groups of guests who take responsibility for their behaviour, for our properties, and for each other.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ClaireM45...
1 review
“Hen weekend”
Reviewed 1 June 2017 for a stay in May 2017

We thoroughly enjoyed our stay here and the onsite staff were very helpful.

Was difficult to find accommodation that fitted all 22 of us but it was a great venue for a large group.

Idyllic setting.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Jun 2017
Thanks for being so nice about our house and our staff - it's great to get such positive feedback.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Holly S
Manchester, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Ormidale house”
Reviewed 18 May 2017 for a stay in April 2017

Fifteen of our family stayed at Ormidale House between 20-23 April this year. there are four properties within this estate to rent. We rented the Mill House which has been beautifully converted.. The Mill House sleeps far more than the 15 that we were, we had more than enough personal space for ourselves and some extra freedom too. The Mill House has been thoughtfully renovated with luxury in mind, the main room is lovely and has everything that a large party needs. The bedrooms ( i have seen that other people have said that they are a bit small), we loved their quirkiness, if you want hotel rooms...then stay at a hotel? this is a beautifully converted Mill House, simple as that. Our family aged between 10-90 years old stayed and we all loved it here, it had a little something special and oldie worldly for all of us, there was of course the pool for the kids, beautiful small walks for the oldies, just enough time for a small sherry, but for the more adventurous of us we had a discovery of a climb/walk behind the Mill through aged forestry that was amazing, the kids were fascinated by the 4ft tall ants nests that we found and the natural beauty, freshness of the wild trees. The children aged 10-15 years made a bridge from stones and discarded bits of wood across the beautiful water fall that travelled pass the Mill....no X Box needed everyone....just a little imagination. The house is positioned so very well for access to Loch Fyne and a few adventures to other beautiful places. we went for our father in laws 90th Birthday and we all had a lovely, relaxing time....For those that were lucky our favorites was the Owls at night...we loved to hear them in the quiet of the night. lovey memories. Holly Boyd

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 May 2017
Thanks so much for taking the time to post such a lovely, personal review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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