We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Freezing cold - poor service - do not stop here”

No photo provided
Got a photo?
Add it.
Haugh Hotel Restaurant
Ranked #1 of 1 Restaurants in Cromdale
Restaurant details
Aberlour, United Kingdom
Level 5 Contributor
94 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“Freezing cold - poor service - do not stop here”
Reviewed 2 November 2010

My wife and I stopped in for lunch at the Haugh hotel on our way home the other day. We should have know by the lack of people in the dining room it was not going to be a good experince. It was freezing cold and we had to leave our jackets on the whole time. AT one point I was shivering. NO one was seen for 10 minutes so finally I went behind the bar to look for someone to take our order. After another 5 minutes the server took our order - I ordered gammon steak and eggs. After 20 minutes she came back and said they had no eggs. I asked her if the gammon steak was almost done and if so then just add more chips. I could have driven to the next village to buy eggs and return and cook them faster than the service here. It was over 30 minutes later before we got our order and the food was as cold as the room. . AT this point we were the only two people in the restaurant (the other two left most of their food on their plate). A staff member went by a couple of times in her barefeet! We were never checked again for the meal and only after another trip behind the bar did I find someone to pay. This was one of the worst lunches we have ever had. When we left my wife told me the lights did not work in one washroom and no hot water in the other. I felt sorry for an older woman who came in and sat in the corner for about 10 mintues on her own until the server appeared from the back and yelled across the room "You OK over there" and returned behind the bar without even going over to serve her. Do not stop here for a meal on your way through Cromdale

    • Value
    • Service
1 Thank Aberlour11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

4 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first

Been to Haugh Hotel Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing