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“Under New Management”
Review of Black Bull Hotel

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Black Bull Hotel
Ranked #1 of 3 Hotels in Lauder
Certificate of Excellence
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Under New Management”
Reviewed 15 October 2013 via mobile

I had a meal with some friends at the Black Bull. It is now under new management. All staff are very friendly and courteous, taking customer service to a very high level. The food arrived in good time and was fantastic, great quality, well presented and tasty all for a very affordable price. The menu also has much to choose from.

Given the past bad press I can only stress to past customers and visitors to visit the Black Bull again and give it a go. I look forward to returning back.

Stayed October 2013, travelled with friends
Helpful?
1 Thank Scotreiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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225 reviews from our community

Traveller rating
    102
    57
    24
    28
    14
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37
102
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
stow
1 review
Reviewed 8 October 2013

Excellent food and great value for money the new manager was also really friendly and helpful. Hopefully memories under previous management will soon be forgotton. We look forward to going back to the black bull very soon

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank andy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 September 2013

On arrival we had to wait an hour to get into the hotel as the owner had "popped to Tesco". He was quite abrupt as he spoke and just let the doors swing shut in my face. We had to ask what time dinner and breakfast was and felt no information was forthcoming. On the upside, our room was lovely, albeit a bit dated but very clean and spacious. At night we were served by a woman who was very helpful and definitely made a difference to our stay. Not much to do in Lauder and found we had to travel further afield. I can understand why he has been described as Basil Fawlty.

Room Tip: Top floor room was very big and the bathroom was huge. Nice view onto the High Street
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LWH1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2013

'Fawlty Towers' as a two hander over dinner, with only Basil and Polly, seemed ambitious but it was only the warm up act for breakfast - delivered solo by Basil it was a bravura performance. Playing "Finland, Finland, Finland" by Monty Python, having asked if guests wanted to hear it and being told no, while expressing astonishment that guests from Finland had never heard it was hilarious. Following it up with "The Accountancy Shanty" while ignoring guests arriving for breakfast , took things to a new level. It was topped though by a deadpan "not really" when asked if he liked Python, though it came close to breaking the fourth wall. The highlight however was the missing mushrooms, set up perfectly by the increasing number of items 'off' the menu the evening before. "Just a minute" and a sharp turn back to the kitchen and ten minutes or so till they were delivered - which sounds dull but what we could see through the dining room window was Basil dashing across to the shops and back - rumours that a car was well thrashed with a tree branch in the process are unconfirmed. Genius. You will not get better value for money anywhere else on the Fringe this year - I can only imagine it isn't very busy as the venue is a little out of the way.

Room Tip: Ask for room 3 - it's nooks and crannies are unique and characterful - and would make a great se...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank FestivalCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ainsdale
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 August 2013

spent two nights in this hotel and had great value for money. there were staffing problems but owner worked very hard with his family to ensure our comfort. Owner was sponsor of local golf course and we were offered the courtesy of lauder golf club. very generous and most enjoyable

Room Tip: all rooms we saw were very good
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robainsdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Yorkshire
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 August 2013

How this hotel is still going strong is really beyond me. My partner and myself had been bought this as a Groupon getaway by close friends and were really looking forward to our weekend away. I would urge people if they see this on Groupon don't be tempted as it is not worth it.
We arrived at the hotel to be told our room wasn't ready (this was 3.30pm) so we ventured into Edinburgh, the only plus side of this hotel is that it is close to the lovely city of Edinburgh. We got back around 6pm to be taken to our room in the rudest, most carefree manner I have ever seen. The room was awful, lock didn't work on the door, mismatch furniture, tv didn't work, dirt everywhere, mould on the walls, broken windows, taps didn't work in bathroom, the list goes on. It was absolutely appalling and so upsetting, we didn't even look at the food menu as thought if that was the state of the rooms god knows what the kitchen would look like! The next morning we had to leave and find somewhere else to stay, I felt unsafe, the sheets were itchy and the beds were uncomfortable. I couldn't have stayed the other night we had bought for us. The owner didn't seem to care, all I can think is it must happen a lot.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank lemb5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 August 2013

We stayed here for 2 nights and were given a beautiful room with large bathroom . The owner Richard was amazing how he coped with everything and nothing was a bother to him,
Rooms were excelent, very clean and breakfast was great. We dined first night and really enjoyed sunday roast.
Would recommend this to all.

Jim Fagan

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jimbo334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Black Bull Hotel

Property: Black Bull Hotel
Address: 13-15 Market Place | Berwickshire, Lauder TD2 6SR, Scotland
Region: United Kingdom > Scotland > Borders > Lauder
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #1 of 3 Hotels in Lauder
Price Range (Based on Average Rates): £
Hotel Class:4 star — Black Bull Hotel 4*
Number of rooms: 8
Official Description (provided by the hotel):
Prominent brilliant white hotel established 1780, and recently refurbished. Offering modern British cuisine and professional service.8 individual en-suite rooms. Great location for exploring the Scottish Borders, yet only half an hour from the centre of Edinburgh. ... more   less 
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Also Known As:
Black Bull Lauder
Black Bull Hotel Lauder, Scotland

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