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“Fantastic!!!”

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Best Western Glasgow South Eglinton Arms Hotel
Ranked #1 of 1 Eaglesham B&B and Inns
Certificate of Excellence
Glasgow, United Kingdom
2 reviews
“Fantastic!!!”
Reviewed 13 July 2014

Had the pleasure of staying at the Eglinton Arms Hotel, Eaglesham recently. The hotel was lovely - room, bar and restaurant very clean and tidy. The staff were so friendly and helpful - definitely going to stay there again. Highly recommended and can't praise them enough. Thanks for a lovely stay!!! K. McGee

  • Stayed July 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank Clare M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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673 reviews from our community

Traveller rating
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    11
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (121)
Date | Rating
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  • Dutch first
  • English first
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English first
Greater London, United Kingdom
Level 5 Contributor
77 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 11 July 2014

Even if you`re a loyal returning customer (about £1,000 spent there in the last few years) whose favourable review [Trip Advisor 01/07/2013] has been read by many don`t expect any favours if you have to cancel a pre paid advance booking. Having booked three nights to attend a funeral in the area I had to return home one night early and despite past history the management refused point blank to amend the "no payback on cancellation" rule. It would have re-imbursed me about £68. Now I know "rules is rules" but any good businessman should know that retaining quality customers sometimes entails waiving a rule. Obviously the owner of this hotel thinks differently and as a result this previously enthusiastic customer and his family will never enter his hotel again.

Stayed July 2014, travelled with family
Helpful?
4 Thank MerryMarv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarolynStark, Manager at Best Western Glasgow South Eglinton Arms Hotel, responded to this review, 14 July 2014
I appreciate the time you've taken to provide feedback to us as well as to our colleagues at Best Western. Booking conditions for advance purchases prices are set down by them which are:
1. Full credit card prepayment for duration of stay
2. Hotel will not refund the payment in the event of a cancellation or non-arrival
3. No changes can be made to the booking without the hotel levying cancellation charges of the full cost of the booking.
We try always to be sensitive to our guests needs, be they our loyal, regular guests retuning on a weekly basis as well as to new visitors who are equally important to us and I am sorry you have made the decision not to return to us next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Horsham, United Kingdom
Level 5 Contributor
78 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 10 July 2014 via mobile

If you want a quaint Scottish style hotel then this is one of them. Excellent service all thought and great food if I have one complaint not enough fish on menu. But that said have stayed there for the week and all was great. No complaints and thankfully they also have Scotland's Cream on draught Bellhaven.

Great

Stayed July 2014
Helpful?
Thank Mapledown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarolynStark, Manager at Best Western Glasgow South Eglinton Arms Hotel, responded to this review, 14 July 2014
Thanks very much for your comments. Eaglesham is certainly a nice village to be part off with the hotel sitting right in the centre!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeenshire, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 July 2014

I have stayed here on many occasions & enjoy my stay every time.
Ross & his staff are really friendly & bend over backwards to help.
Rooms are clean & beautifully presented, out looks is stunning.
The Restaurant is very clean & service is perfect.
I cannot rate this hotel any higher & if your in the area it well worth a visit for food or a stay over!!!

Room Tip: All rooms are nice but room 30 & 31 are to died for
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
north of england
Level 5 Contributor
46 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 July 2014

Stayed one night with a colleague on business. Located close to East Kilbride yet in a picturesque village, this hotel is pleasantly decorated with friendly, helpful staff.

We ate in the restaurant and although the main course portions were small they were delicious - my only gripe is the Eton Mess was "de-constructed" and not what we were expecting and rather lacking in fruit/meringue.

My bedroom was small but perfectly formed, spotlessly clean and the bed very comfortable

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cara06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Kilbride, United Kingdom
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 July 2014

Graeme and Katy's wedding reception last Saturday. Everything went perfectly. Good food, great staff, led by Barry, who were all very attentive. Only complaint - too many guests in evening, it was a bit cramped then.
Also, Carolyn who organised everything was great. I didn't see a room but my wife assures me it was excellent.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tommy_EK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarolynStark, Manager at Best Western Glasgow South Eglinton Arms Hotel, responded to this review, 14 July 2014
I am so glad you enjoyed the wedding reception. I appreciate you taking the time to let me know about the staff & that you enjoyed the food. The banqueting suite can accommodate up to 120 so we were at a maximum that night, with everyone enjoying themselves on the dance floor!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Kilbride, United Kingdom
2 reviews
Reviewed 23 June 2014 via mobile

For the first moment we met Carolyn Stark we felt confident in her knowledge about holding our wedding. The day was just perfect from start to end. The room for our ceremony & reception was beautifully decorated & anything I wanted to include was done exactly as I asked. The food was stunning & all my guests commented on how good the food (and drink) was. Nothing pretentious, just good food done great. Our honeymoon room was beautiful & we were just gutted we couldn't spend more time in it!!
Overall I would highly recommend the Eglington arms & it's staff for a lovely dinner or your special wedding day. Can't wait to go back for our 1year anniversary. Thanks again to everyone at the hotel for our wonderful wedding day.
Caroline & roger Wilson

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peg79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarolynStark, Manager at Best Western Glasgow South Eglinton Arms Hotel, responded to this review, 27 June 2014
Thanks very much for your very kind comments, take care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Glasgow South Eglinton Arms Hotel

Property: Best Western Glasgow South Eglinton Arms Hotel
Address: Gilmour Street, Eaglesham G76 0LG, Scotland (Formerly Best Western Eglinton Arms Hotel)
Region: United Kingdom > Scotland > East Renfrewshire > Eaglesham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Eaglesham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Glasgow South Eglinton Arms Hotel 3*
Number of rooms: 34
Official Description (provided by the hotel):
Dating back to 1835, the BEST WESTERN Eglinton Arms Hotel is an old coaching inn, privately owned set at the edge of the village green in the heart of the rural village of Eaglesham. Highly reputated locally and open for meals all day, the split level restaurant is tastefully decorated with feature fireplaces, tartan carpets and stag's heads with a nod to a Scottish country house hotel with a modern contemporary twist. The hotel has 34 en-suite rooms, comprising single, double & twin options as well as a banqueting suite catering for up to 120 for weddings & family events. ... more   less 
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Also Known As:
Best Western Glasgow South Eglinton Arms Hotel Eaglesham, Scotland

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