Stayed here for two nights in September, 2013 for a friend's wedding. Beautiful surroundings in an idyllic setting. Food was very good, though menu considered to be quite limited.
Staffing ratio was considered to be inadequate and a low morale apparent among the staff team, everything seems to be an effort. A huge fuss was made over the room being left in an 'unacceptable state' due to an accidental broken glass which was left upon checkout. Chambermaid made an unnecessary fuss, stating a senior manager was required to remove the glass and threatened to levy additional cleaning charge.
Overall a great day's craic, with good food - though personnel were definitely a let down.
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- Also Known As:
- Kilconquhar Castle Estate And Country Club Hotel Kilconquhar
- Kilconquhar Castle Estate And Country Club Fife