We came for an overnight visit to Harbour Island, and we were surprised that this fine hotel could be so unprepared.
At check in we were told our villa was ready, although we were checking in early and had not expected it to be. They told us it would be just a few minutes for housekeeping to look over the room and then we could go unload our luggage. After 20 minutes, we were still waiting, so we asked about how much more time we could expect to wait. The front desk clerk stated "check in isn't til 3". We asked if we could just check our bags and head out to lunch. Fine
When we returned the bags were in the room. Perfect
Here are a list of problems, the tub didn't drain, clogged with a huge hair ball, the shower had no pressure, the cable tv would not work, the draw in the kitchen was partially installed, the cabinet door over the microwave is de laminating,WiFi was spotty at best,you could stay connected even if you didn't move, mold around the air ducts, dirty fingerprints on the bathroom doors, 2 of the 3 key cards did not work, although this hotel offered a breakfast menu, when we arrived to have breakfast were were told they weren't open.
Very disappointing for an expensive hotel to claim they are a full service resort, but not meet the minimal needs.
I took pictures
- Official Description (provided by the hotel):
- Valentines Resort & Marina is a top luxury resort on Harbour Island, North Eleuthera, Bahamas. On an incomparable setting for boat enthusiasts, yacht owners, and families with flair for ocean life and pink sand! The resort boasts 39 ultra-luxury suites and 50 boat slips in our world class marina. Each suite is equipped with WiFi and cable television, modern kitchen appliances, with large balconies overlooking the pool, gardens and marina. With colorful clapboard-sided walls, white trim and shuttered dormer windows, they provide a unique vacation experience. F&B venues include the Boathouse Restaurant, Rooster Tail Bar and Cocoa Coffee House. Stay fit in our new state of the art fitness center and indulge at our on-site Dermalogica Skin Center and Spa. The Valentines Dive Center is the leading PADI dive resort facility in the area. New beach boardwalk, executive conference room and pool bar opened in early 2018. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ebookers, TripOnline SA, getaroom.com, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your Valentines Resort and Marina reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Valentines Resort And Marina Hotel Harbour Island
- Valentines Hotel And Marina
- Valentines Resort And Marina Harbour Island, Bahamas