Stayed at the Loch Maree Hotel earlier this week. Arrived but there were no signs to show where to sign in, so I stood and waited and a young male member of staff arrived and asked my name and then told me he had no forms for me to fill out. I asked if I needed to book for dinner and was told I could if I wanted to. (Not the best customer service going and a missed opportunity for cross selling and making sure we stayed there for an evening meal) the room was gorgeous with views over loch maree and the standard of the room was very good. We had a meal there and it was very good a blond female member of staff had just started on the 6th August and she was fantastic really helpful polite and well mannered. I asked three times about the boat trips mentioned on a poster as they are run by the owner and was told on that the owner would come and speak to me - they never did so they missed out on at least £40 additional income from us. Bar was very expensive a vodka and diet coke and a pint of shandy was more than £8. There was no information anywhere about places to go and things to do which seemed strange. Basically the blond new lady, the room and the food made the loch maree hotel a great place to stay but they need to work on a decent welcome for people, signs and information. (Four poster bed was creaky and lumpy but did look good)
- Official Description (provided by the hotel):
- A warm welcome awaits you at The Loch Maree Hotel, Ross-shire set in some of the most breathtaking scenery on the west coast of Scotland. The Loch Maree Hotel was built in 1872 and offers a warm welcome to anglers, walkers and the visitor wishing to explore this territory of untamed beauty. Loch Maree is one of the most beautiful in Scotland and many songs have been written about it. ... more less
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- Also Known As:
- Loch Maree Hotel Talladale, Scotland