This accommodation is NOT five star and is not fit for purpose.
Upon our arrival at 8pm at night the owner appeared inebriated, dishevelled and dirty advising us that he had had to get someone in to clean the room and toilet at short notice.
We had booked a double room with ensuite - we got a double room with a bathroom down the hall
The dining room was dingy and gloomy, and the lounge was unusable due to the filth, litter and dirty laundry strewn all over it.
The kitchen was in an absolutely atrocious state - piles of dirty crockery in the sink, spilt drinks and empty cups lying all over the floor and there was absolutely no possibility of accepting any foodstuffs from that kitchen.
We were advised that if we visited the attached stables we might meet with some hostility.
The owner advised us the place was in a mess with the gutters hanging off and broken windows as he was going through a divorce and wanted the place to look a shambles for valuation purposes.
He advised us he had spent all day at the hospital and, whilst sympathies were made, the place clearly was unfit for use, and had been for some time.
We made excuses to leave and did not feel comfortable explaining the above reasons why, as we felt the owner was inebriated and in a state of life crisis, and we uncertain as to what his reaction would be. We were then charged £70 instead of the quoted £56 by Laterooms
I intend to pursue my money back and a copy of this email will be sent to Trading Standards, Environmental Health and other such organisations to prevent anyone else booking this guest house.
- Official Description (provided by the hotel):
- Welcome to Rhandregynwen Hall set in picturesque countryside, 8 miles north of Welshpool just off A483. This beautifully situated retreat offers three double rooms, two en-suite and one with adjoining bathroom (not shared), and family room.All rooms are equipped with LCD televisions, wireless internet, seating areas, and tea and coffee making facilities. Breakfast is served in the dining room on the ground floor. ... more less
- Also Known As:
- Rhandregynwen Hall Bed & Breakfast Llanymynech, Wales