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“Very basic but very helpful!”

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Dunstanburgh Castle Hotel
Ranked #1 of 1 Hotels in Embleton
Certificate of Excellence
Liverpool
1 review
“Very basic but very helpful!”
Reviewed 31 July 2014

A very basic hotel. We stayed during warm weather & rooms were very small & hot with no air conditioning or fans available. No fridge in room either. In desperate need of upgrading on decor as very dated.
However, bed was comfy & room was very clean. Staff couldn't do enough for you - any request was met & everyone was friendly throughout the hotel.
Over-priced for what it is but as remote in location I imagine there's not much competition within vicinity!
Our stay was due to a wedding & was convenient for that but we wouldn't choose to return.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HJH77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbletonHotelier, Manager at Dunstanburgh Castle Hotel, responded to this review, 3 August 2014
Dear HJH77

We would firstly like to apologise for your experience and thank you for the time you have taken to write and post your review of The Dunstanburgh Castle Hotel. We are always grateful for our guest’s comments and are continually striving to improve. We have an on-going refurbishment schedule which is centred around the months we are closed, and strive to maintain this level throughout our operational months. With regard to the air conditioning we are a 2 star country hotel situated in England's most northerly county where we have never had this request and given the age of the building would be almost impossible to install for the 3 to 4 weeks of the year we are grateful for the sunshine. We do have cottages available which have fridges, but not in the hotel and whilst we do not provide fans in the rooms as you were informed almost one week prior to your arrival, we could have arranged one for you upon request, had you not brought one as you had informed us.

Finally, we would like to thank you for your kind remarks regarding our team and should you wish to visit us again , I am positive that you will have the experience you deserve.

Michael Townsend - Manager - Dunstanburgh Castle Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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739 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (186)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Newcastle upon Tyne
2 reviews
Reviewed 30 July 2014

Our party, nineteen in all, including nine children, aged between 2 and 15, and had a wonderful three day family reunion at the Dunstanburgh Castle Hotel. Most of us stayed in the cottages, and just three of the adults in rooms in the hotel. All were delighted with the accommodation, the meals (we had an excellent dinner each night in the hotel), and the staff, who were all extremely friendly and efficient. We occupied all three Police Cottages, so the enclosed garden in front of them was perfect for all the children to play without disturbing other guests elsewhere in the hotel and its grounds. These cottages, and the one single-bedroom cottage (the Hayloft) that we also occupied, were superbly furnished and equipped, and had excellent parking space. We knew the area but not the hotel, and chose the hotel largely on the recommendation of TripAdvisor.
The only (*very* minor) suggestion we have for improving the facilities concerns the wifi - it would have been nice if this had covered all our bedrooms and cottages, rather than requiring a visit to near the hotel reception and lounges.
We were lucky with the weather, but the accommodation would I'm sure have worked very well even if this had not been the case. I'm certain that some at least of us will manage to find an excuse to return before too long, and very much look forward to doing so.

Room Tip: The single-bedroom cottages, reached from the main hotel door by crossing the road and walking up th...
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Brian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbletonHotelier, Manager at Dunstanburgh Castle Hotel, responded to this review, 3 August 2014
Dear Brian R

We would firstly like to thank you for the time you have taken to write and post your review of The Dunstanburgh Castle Hotel. We are always grateful for our guest’s comments and are continually striving to improve. We are delighted that you enjoyed your visit with us and hope to see you again very soon.
Michael Townsend - Manager - Dunstanburgh Castle Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burnham-On-Sea, United Kingdom
2 reviews
Reviewed 29 July 2014

My sister and I have just spent 3 nights at this hotel whilst celebrating my birthday. We cannot praise the accommodation, its friendly, professional staff and the evening meals enough. We will be back. Gold star all round! Northumberland is certainly a well kept secret and needs another visit.

Room Tip: if all the rooms were as good as ours was chioice is not a problem
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Patricia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbletonHotelier, Manager at Dunstanburgh Castle Hotel, responded to this review, 31 July 2014
Dear Patricia P

We would firstly like to thank you for the time you have taken to write and post your review of The Dunstanburgh Castle Hotel. We are always grateful for our guest’s comments and are continually striving to improve. We are delighted that you enjoyed your visit with us and hope to see you again very soon.
Michael Townsend - Manager - Dunstanburgh Castle Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stocksfield, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 July 2014

We had a brilliant time at the Dunstanburgh Castle Hotel, although we knew we would as we have stayed with them before and always had a great time. Good, friendly, helpful staff and superior accommodation in a small village near a great beach.

Room Tip: Visit Seahouses and go on the boat trip to the Farne Isles. Also visit Bamburgh Castle and a great...
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank jmacklin50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbletonHotelier, Manager at Dunstanburgh Castle Hotel, responded to this review, 26 July 2014
Dear jmacklin50

We would firstly like to thank you for the time you have taken to write and post your review of The Dunstanburgh Castle Hotel. We are always grateful for our guest’s comments and are continually striving to improve. We are delighted that you enjoyed your visit with us and hope to see you again very soon.
Michael Townsend - Manager - Dunstanburgh Castle Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorkshire, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 July 2014

Picked hotel because of location, which was great near to Alnwick not far from Bamburgh but the village and hotel are great too with links golf course which was challenging and very enjoyable, also good dog walking and the hotel allow well behaved doggies too!!
Hotel room was very comfortable and quiet spacious the en suite was up to date and clean. The breakfast was good with a nice select of cereal, fruit, porridge and the cooked food was hot and tasty.
All the staff were very friendly and helpful and we look forward to going again soon!




The staff friendly and

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Suzzie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbletonHotelier, Manager at Dunstanburgh Castle Hotel, responded to this review, 26 July 2014
Dear Suzzie C

We would firstly like to thank you for the time you have taken to write and post your review of The Dunstanburgh Castle Hotel. We are always grateful for our guest’s comments and are continually striving to improve. We are delighted that you enjoyed your visit with us and hope to see you again very soon.
Michael Townsend - Manager - Dunstanburgh Castle Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 July 2014

I stayed here with my mum in two single room Having stayed here with my husband a couple of years back, it was the obvious choice when my mum and I decided to visit Northumberland. The bedrooms and all the guest areas were spotlessly clean. The lounges were lovely to sit in after a day out, as was the garden. The staff couldn't do enough for us, and were very patient with my 80 year old mum. They were very knowledgeable when we asked them for advice on places to visit and if they didn't know, they would ask a colleague to ascertain giving us the best possible advice. The breakfast was plentiful as was the evening meal, there was plenty of choice and something to suit all tastes.
All-in-all a delightful place to stay and I have no hesitation in saying that I will be back.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank AndieB_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbletonHotelier, Manager at Dunstanburgh Castle Hotel, responded to this review, 26 July 2014
Dear AndieB_13

We would firstly like to thank you for the time you have taken to write and post your review of The Dunstanburgh Castle Hotel. We are always grateful for our guest’s comments and are continually striving to improve. We are delighted that you enjoyed your visit with us and hope to see you again very soon.
Michael Townsend - Manager - Dunstanburgh Castle Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Solihull, United Kingdom
Level Contributor
4 reviews
Reviewed 24 July 2014

we had a very enjoyable stay at this hotel. The staff were very friendly and helpful. The rooms were clean and the bed comfortable. It is in an excellent position to visit Farne Islands, Lindisfarne, Alnwick castle etc and we did all the things we planned easily from there.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbletonHotelier, Manager at Dunstanburgh Castle Hotel, responded to this review, 26 July 2014
Dear Linda W

We would firstly like to thank you for the time you have taken to write and post your review of The Dunstanburgh Castle Hotel. We are always grateful for our guest’s comments and are continually striving to improve. We are delighted that you enjoyed your visit with us and hope to see you again very soon.
Michael Townsend - Manager - Dunstanburgh Castle Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dunstanburgh Castle Hotel

Property: Dunstanburgh Castle Hotel
Address: Embleton, Alnwick NE66 3UN, England
Phone Number:
Region: United Kingdom > England > Northumberland > Alnwick > Embleton
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #1 of 1 Hotels in Embleton
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Dunstanburgh Castle Hotel 2*
Number of rooms: 18
Official Description (provided by the hotel):
You can find us in Embleton, a lovely quiet coastal village 5 minutes from the fabulous Northumberland Coastline. Great walks from the hotel will take you to fabulous sandy bays, castles and cosy pubs. ... more   less 
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Also Known As:
Dunstanburgh Castle Alnwick
Hotel Dunstanburgh Castle
Dunstanburgh Castle Hotel Embleton, Northumberland

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