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“Immensely enjoyable stay”

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Dunstanburgh Castle Hotel
Ranked #1 of 1 Hotels in Embleton
Certificate of Excellence
South Ayrshire, United Kingdom
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Immensely enjoyable stay”
Reviewed 21 August 2014

Recently enjoyed a three night dinner and breakfast stay. This accommodation is highly recommended. Although it is only graded AA** it is of a much more comfortable standard. The evening meals were excellent and breakfasts ensured you started the day well fed with a menu & buffet selection to satisfy most individuals requirements. The location, in this quiet village, is ideal for setting out each day to visit the numerous Northumberland castles, grand houses & gardens and "quaint" coastal villages. I would certainly recommend this place to family & friends

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rbmz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbletonHotelier, Manager at Dunstanburgh Castle Hotel, responded to this review, 28 August 2014
Dear rbmz

We would firstly like to thank you for the time you have taken to write and post your review of The Dunstanburgh Castle Hotel. We are always grateful for our guest’s comments and are continually striving to improve. We are delighted that you enjoyed your visit with us and hope to see you again very soon.
Michael Townsend - Manager - Dunstanburgh Castle Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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770 reviews from our community

Traveller rating
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See reviews for
134
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (198)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Leeds, United Kingdom
2 reviews
Reviewed 21 August 2014

I would not wish to put anyone off from visiting but, in all honesty, we were disappointed.

We had booked two double rooms; for myself and husband, and my parents.

We arrived to find that Guinness had been taken off the bar... and even worse, Timothy Taylor's Landlord (favourite beer of both husband and father) had also just been taken off, in order to sell a local brew! So, we had to go to the pub around the corner... not a good start!

The hotel is looking tired... weeds around the door, décor a bit jaded... however, the rooms were comfortable, if small, and the bedding and bathrooms were spotlessly clean.

Didn't like the plug in air freshener in the corridor... overpowering! Made us all feel ill (switched it off).

Having visited a 5 star resort with spa only a few weeks before, and paid only £20 more for a much bigger, better room and the use of the spa facilities, which were luxurious, we felt that it was not good value for money.

The staff were friendly and the food was good.

Stayed August 2014, travelled with friends
Review collected in partnership with this hotel

Helpful?
Thank Rosey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbletonHotelier, Manager at Dunstanburgh Castle Hotel, responded to this review, 28 August 2014
Dear Rosey P
We would firstly like to apologise for your experience and thank you for the time you have taken to write and post your review of The Dunstanburgh Castle Hotel. We are always grateful for our guest’s comments and are continually striving to improve. I can assure you that the experience you had is not indicative of the standard of customer service which we strive for.

Our decision to remove both Guinness and Landlord were based on purely consumption issues. I am sure that an employee of Timothy Taylor would understand then need to sell all beers but especially cask beers within their shelf life are paramount.

Finally, we would like to reassure you that we have taken all the necessary steps to ensure that we do not repeat these failings you have highlighted. Should you be kind enough to visit again, I am positive that you will not experience similar problems.
Michael Townsend - Manager - Dunstanburgh Castle Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 August 2014 via mobile

Spent two nights at the hotel. Staff super friendly, food (breakfast and dinner) excellent and accommodation spacious and superb. The onion rings and sea bass were exceptional!
The town is small and quaint and in a good spot for costal walks and exploring the wider areas - the beaches are also amazing!

Stayed August 2014
Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbletonHotelier, Manager at Dunstanburgh Castle Hotel, responded to this review, 21 August 2014
Dear David M

We would firstly like to thank you for the time you have taken to write and post your review of The Dunstanburgh Castle Hotel. We are always grateful for our guest’s comments and are continually striving to improve. We are delighted that you enjoyed your visit with us and hope to see you again very soon.
Michael Townsend - Manager - Dunstanburgh Castle Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United Kingdom
Level 1 Contributor
1 review
Reviewed 17 August 2014

This was a beautiful traditional Hotel. The service was outstanding. The cuisine was remarkable, best in the area if not the North East.
Wildly recommend to anyone needing an indulgent, quiet break or retreat.
Will definitely be returning soon.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank RobertO1248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbletonHotelier, Manager at Dunstanburgh Castle Hotel, responded to this review, 21 August 2014
Dear RobertO1248

We would firstly like to thank you for the time you have taken to write and post your review of The Dunstanburgh Castle Hotel. We are always grateful for our guest’s comments and are continually striving to improve. We are delighted that you enjoyed your visit with us and hope to see you again very soon.
Michael Townsend - Manager - Dunstanburgh Castle Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
h
Level 5 Contributor
61 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 14 August 2014

Returning for another visit and thoroughly enjoyed our stay again.

Many changes in staff compared to last year so a little less 'familiarity' but all staff helpful. A new head chef apparently so some new dishes on the menu along with quality favourites.

Booked again for next year.

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbletonHotelier, Manager at Dunstanburgh Castle Hotel, responded to this review, 17 August 2014
Dear Peter L

We would firstly like to thank you for the time you have taken to write and post your review of The Dunstanburgh Castle Hotel. We are always grateful for our guest’s comments and are continually striving to improve. We are delighted that you enjoyed your visit with us and hope to see you again very soon.
Michael Townsend - Manager - Dunstanburgh Castle Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2014

I stayed for 4 nights, with my little Westie.
The hospitality is very good, with a warm welcome, friendly and helpful staff.
The food, even for a vegetarian, is excellent quality, beautifully presented.
I will return. A brilliant find.

Room Tip: Standard is good enough, but superior will give you a bit of luxury.
See more room tips
  • Stayed August 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank JulesArti15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbletonHotelier, Manager at Dunstanburgh Castle Hotel, responded to this review, 14 August 2014
Dear JulesArti15

We would firstly like to thank you for the time you have taken to write and post your review of The Dunstanburgh Castle Hotel. We are always grateful for our guest’s comments and are continually striving to improve. We are delighted that you enjoyed your visit with us and hope to see you again very soon.
Michael Townsend - Manager - Dunstanburgh Castle Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, England, United Kingdom
Level 4 Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 August 2014

we stayed in room 3 it was quite, clean, and the bathroom was very nice. The bed was very comfortable. wee had a couple of meals in the evening and they where good. The breakfast was good quality and just the right size, could have had cereal or porridge if I wanted more.

Room Tip: Room 3 was quiet even with the window open.
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Kenneth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbletonHotelier, Manager at Dunstanburgh Castle Hotel, responded to this review, 14 August 2014
Dear Kenneth M

We would firstly like to thank you for the time you have taken to write and post your review of The Dunstanburgh Castle Hotel. We are always grateful for our guest’s comments and are continually striving to improve. We are delighted that you enjoyed your visit with us and hope to see you again very soon.
Michael Townsend - Manager - Dunstanburgh Castle Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dunstanburgh Castle Hotel

Property: Dunstanburgh Castle Hotel
Address: Embleton, Alnwick NE66 3UN, England
Phone Number:
Region: United Kingdom > England > Northumberland > Alnwick > Embleton
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #1 of 1 Hotels in Embleton
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Dunstanburgh Castle Hotel 2*
Number of rooms: 18
Official Description (provided by the hotel):
You can find us in Embleton, a lovely quiet coastal village 5 minutes from the fabulous Northumberland Coastline. Great walks from the hotel will take you to fabulous sandy bays, castles and cosy pubs. ... more   less 
Reservation Options:
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Also Known As:
Dunstanburgh Castle Alnwick
Hotel Dunstanburgh Castle
Dunstanburgh Castle Hotel Embleton, Northumberland

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