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“Celebrating 10 year Anniverssary”

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Parador Villas Sotomayor
Ranked #1 of 2 Hotels in Adjuntas
San Juan, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Celebrating 10 year Anniverssary”
4 of 5 bubbles Reviewed 27 January 2013

We really enjoyed the property, very country. We will definitely come back, but this time with our kids. We notice the place is great for both couples and family with kids. Plenty of activity for the kids all ages. We would like to give a special thanks to Daniel Hernandez. He was very helpful and provided great service. He should be the one managing the place, he is very detail when it comes to servicing guest and resolving guest issues, in which we had quite a few. The workers need a little more training on how to accommodate a guest whom has had issues with there stay. They should remember that with one guest you can either gain 10 more or loose 10.

Room Tip: Do not stay in room #1 the horses bang on the doors all night and you can smell there urine. Also lo...
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lady2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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223 reviews from our community

Traveller rating
    114
    55
    20
    11
    23
See reviews for
83
83
4
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
San Juan, Puerto Rico
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 December 2012

The rooms were small but cozy and clean. Excellent service and the right place to stay and get away from metro life. This is a Parador, not a resort; you must be in that mode to relax and enjoy the grounds.

We'll be back!

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MarialiPR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mayaguez, Puerto Rico
Level Contributor
349 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
5 of 5 bubbles Reviewed 2 December 2012

We stayed at this wonderful place with a group. The staff is very friendly and courteous. The atmosphere at the restaurant ia laid back.Service might be slow if the restaurant gets crowded. Portions are very generous. The menu includes puertorrican dishes; no gourmet cooking. Don't expect a "five star resort"; it's more a cabin in the woods atmosphere and the cabins are quite rustic though very clean. The room I got (#2) had a small fridge, a microwave oven and a coffee maker. If you're looking for a resort, go somewhere else. I look forward to come back, and keep exploring all the nature around Adjuntas.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank golflover26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arecibo
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 28 November 2012

After traveling for a while around the island, all i wanted was a good nights rest. So i went to go to sleep about 9:15pm.There was too much light coming out from the air conditioner which lighted up the whole RM.I had no tape or somthing to cover that bottom part. About 9:50 these dogs started barking and barking all night. Icame out 4 times during the night to see if i could quiet them for awhile. They did. just for 10 or 15 minutes and then start again. Finally i heard rosters in the back ground so i new dar n was apporching.I would get some sleep til 10or 11 and then play some tennis and leave.At exactcly 8:25am Istarted hearing poundering and drillig in the villa behind us.We had to pack up and leave. By the way, the tennis court, half of the fence was down right behind where you serve.This is a safty hazard.There was no sign saying excuse the convienience or somthing. The day we checked in was a mess. The owners family had just come from a funeral. There was no parking space. There was eating ,smoking and drinking and crowed we just felt out of place.I cant amagine this place in summer. We checked out a day ahead. Sorry but if you want peace and quiet. This is not the place.

Room Tip: It would of made no difference. Noise was everywhere.
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Eugene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dulcepapi, Manager at Parador Villas Sotomayor, responded to this review, 5 December 2012
Greetings Eugene,

We are truthfully sorry that your experience with us was so riddled with issues. First of all, regarding your issue with your air conditioning unit, you actually had the option to turn off this light using your remote for it. We do recognize our issues with dogs around the area however. Just like we explained in our response to your e-mail to us, due to the nature of our installations, an open area in a valley between mountains, we do tend to attract owners seeking to irresponsibly release their unwanted pets. As a business that is constantly striving to better itself we do apologize once more and assure you we are working on responsibly dealing with this issue since, even though we are a pet friendly location, we rarely have issues with the pets brought in by our guests, but with the ones released by others. There is no excuse however for your issues with the drilling and pounding in the back of your room, or with the tennis court fence issues. Even though we were preparing for a big activity on the weekend, our grounds employees have been given specific instructions regarding appropriate times for noise generating work, and for putting back up the fence on the tennis court as soon as possible. Last, we would like to explain the situation you found the day of your check-in. The Ramos family is a very close one and, just the previous weekend, lost a very loved member of their family whose health had been compromised for a long time. The people you saw that day were the members of the family which had gotten together after this funeral. The time you spent in our establishment was definitely a highly irregular one that resulted in an undoubtedly less that ideal experience to say the least.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 7 September 2012 via mobile

Room was comfortable but friends room had water leaks. No face towels. Food very good. Pool very nice. Grounds relaxing. Horses in rough shape. Kind of pitiful. However will stay again Bcause have to travel to adjuntas for work. They could use a good hospitality manager

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Odeeps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 17 July 2012

Stopped by for use of their pool and we were treated just as kindly as if we were over night guests. Pool was clean. Food was delicious and drinks were exotic! Charming establishment as my children were mesmerized by the turtles and parrots.

Stayed July 2012, travelled with family
Helpful?
4 Thank Ani8175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina, Puerto Rico
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 14 July 2012

I will definitively be back whenever I have to escape from the heat of the city. It is a nice place to relax in contact with nature. The facilities and outside areas are well kept and the rooms are small but clean.
Food is good and plenty and the staff is very kind. If you are looking for luxury; this is not the place for you. I suggest paying a little more and going for the bigger villas with a private room and a futon bed in the living room. Horseback riding is good, although, I do not recommend it if you have never been on a horse before. You can always go hiking to a nearby river or visit a coffee plantation.

Room Tip: Pay a little more and going for the bigger villas with a private room and a futon bed in the living...
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Luis V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Parador Villas Sotomayor

Property: Parador Villas Sotomayor
Address: Car. 123 km 36.6 Int 522 Km 0.2, Adjuntas 00601, Puerto Rico
Region: Caribbean > Puerto Rico > Adjuntas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Adjuntas
Price Range (Based on Average Rates): £
Hotel Class:3 star — Parador Villas Sotomayor 3*
Number of rooms: 36
Official Description (provided by the hotel):
Parador Villas Sotomayor, the first and the only eco-tourist complex in the mountains of Puerto Rico. Here you can reduce the stress, make your life last longer, and strength your family ties. Our green areas, trees, flowers and open space, makes this a very special place to enjoy and relax with your family and friends. We do our best to make you feel comfortable, just like in home. ... more   less 
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Also Known As:
Parador Villas Sotomayor Hotel Adjuntas
Parador Hotel Adjuntas
Villa Sotomayor
Parador Hotel Sotomayor
Parador Villas Sotomayor Puerto Rico/Adjuntas

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