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“A nice hotel”
Review of Hotel De' La Ferns

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Hotel De' La Ferns
Ranked #3 of 13 Hotels in Tanah Rata
Reviewed 13 March 2012

The hotel is located right next to the main road running through Tanah Rata, so there is some noise from the traffic. Our room (Junior Suit - room 310) was on the third floor at the far side of the hotel and while we occasionally could hear the traffic it wasn't a problem.

The hotel staff was very friendly and helpful, and we were escorted to our room. In fact we were given a choice of two rooms, 309 which was much larger and 310 which was facing away from the road. We picked 310 as it was large enough for us and because it was facing away from the road.

The room had a separate sitting area with a sofa that could be converted into a bed. The main bedroom was separated from the sitting area by sliding doors. The bed was large and quite firm, although I didn't find it too hard. There was a flat screen TV in each room, although we didn't really use either of them as the selection of available TV channels was quite limited with only a single channel of interest to us. In the main room there was a fridge/min-bar, and also a desk. There was pleny of cupboard space both in the bedroom and in the sitting room.

The bathroom was of reasonable size with a sink, toilet and a bathtub with a shower. The water was slightly discoloured, probably because of inadequate filtering of the water which most likely is taken from the rather muddy river that runs through the valley. It was also in the bathroom where we found the only significant problem with the room. The sink was almost completley blocked and the water took forever to drain away. As we only realised this late in the evening we didn't report the problem until we checked out the following morning, I assume that have fixed it but obviously don't know how long the hotel took to do that.

The restaurant is OK. We ate lunch and dinner there and both were fine. With our dinner we had some wine. This is not listed in the menu and must be asked for specifically. It is only sold by the bottle and the choice is limited to a white or a red wine and the cost is around 75 Ringits a bottle. We picked the red wine which turned out to be a South African wine that was slightly sweet and tasted just fine.

Breakfast was also served in the restaurant. The hotel was very busy the day we visited, and we had difficulty finding a free table for breakfast. There didn't seem to be any organised way of assigning tables and instead we were left to look around for a free table on our own. We had been given vouchers for breakfast when we checked in but the staff didn't bother to ask for these and also weren't interested in taking them when I asked them as we were leaving. The food on offer was mostly local, and not really what we expect to get for breakfast. But there was at least some sausages, scrambled eggs, pancakes, baked beans, some bread (slightly stale) and some cereal. There was also some fruit and cakes. So no need to go hungry unless you are very particular about what you want for breakfast.

Room Tip: Rooms facing away from the road are quiter.
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  • Stayed: March 2012, travelled with family
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Thank TheEagleGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 6 March 2012

Thanks to Groupon, we got to stay at La Ferns Quad room for 2days 1 nightat a good rate! Checking was a breeze coz we booked on a Friday and it's still one week prior to school holidays.Booked into room 2012 and that was indeed a nice spacious room.
The comfort and caring effort are shown in every corner of the room (cool.....they don't cut cost even on simple things like the toilet rolls..they used ROYAL GOLD toilet rolls!)
Breakfast was not vast but what they served were simple and nice.I loved their wholemeal bread.

Reception service was friendly( TKS Mr Shafiq)
When I received a call (after we paid and left the hotel) to pay a surcharge rm 70 that they forgot to inform us and was missed out, we don't mind to turn back to pay them.
Overall we loved and enjoyed our stayed!
Looking forward to be back and hopefully this time we got to stay at the Family Room:)

  • Stayed: March 2012, travelled with family
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1  Thank limong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2012

It is situated in a good location between the two towns. The rooms are good but the price is high. The food is below average. The steam boat restaurant next door is ok. Need lots of improvement but good for one time visit.

Room Tip: Rooms facing the golf course
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  • Stayed: October 2011, travelled with family
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2  Thank kruzader973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2012

After tiring journey, the spacious room and king size bed really makes you feel relax. The room is clean. Free-Wifi is provided at the lobby only.Breakfast is basic. Next to the hotel is a restaurant which serves stimbot and dinner. variety of choice there, so no need to drive all the way to town for dinner.

  • Stayed: December 2011, travelled on business
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Thank Mariaqibtiyah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2012

We didn't make any reservation and plan to look for the hotel on the spot in such this peak season. Fortunate for us, this hotel got a lot of available rooms for us but of course with high price. At first, we would like to have 2 rooms but change our mind because the price is too high, rm480/room for the simplest room, absolutely with least view and space. So, we decided with family suite with cost of rm780. Well, it quite expensive if you look at the hotel appearance. Our room located on 5th floor, highest one, faced road and country view. The room was great with comfy beds and spacious area. Not forget 2 LCD TV and large bathroom. The staffs really helpful and the manager generously offer us an extra breakfast for free, well originally this suite came with 4breakfast only and we were in group of 5adult. The breakfast was nice with variety. However, in such high price we paid, we hoped for newspaper being sent to our suite but there was none. One of the plugs in our room cannot be used, luckily there were much extra plugs.

Room Tip: Avoid facing road; it quite noisy
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  • Stayed: January 2012, travelled with family
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Thank nazuha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2012

You would think that the high price charged by this hotel would be matched by a good quality, clean room. Unfortunately, it misses the mark for the price it charges. The sheets were dirty with stains all over them. I had them change the sheets once, but the new sheets were also stained. The towels also weren't too clean looking. The condition of the bathroom was just about bearable, but the toilet seat and bath tub was looking a little bit tired.

The breakfast was ok, nothing to write home about.

Otherwise, the location is quite convenient between Tanah Rata and Brinchang town.

  • Stayed: December 2011, travelled as a couple
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1  Thank kamion31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2012

The hotel is nice and comfortable, with large modern rooms.
We asked for a quite room and got one on the back, which had a balcony with a nice view on the countryside.
Breakfast was quite good, with a nice selection of western and asian food.
We also tried the restaurant at dinner time, definetely more expensive than the average in Malaysia but the quality was nice.
As for the location the hotel is quite isolated. There is a restaurant just next to it and a shop selling souvenirs, snack and beverages but that's it.
The small town of Tanah Rata, where you can find a lot of restaurants, is a 25 min walk along a busy road or a few minutes by taxi (about 10 MYR).
This however won't much of an inconvenience since you will probably be around all day in an organized tour.
The only negative note was the price of the transfers quoted by the hotel, at times double than the market price.

Room Tip: Ask for a quite room facing the back if you are a light slepper.
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  • Stayed: January 2012, travelled as a couple
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Thank policleto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel De' La Ferns

Address: Batu 39, Jalan Besar, Tanah Rata 39000, Malaysia
Region: Malaysia > Pahang > Cameron Highlands > Tanah Rata
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 13 Hotels in Tanah Rata
Price Range: £50 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel De' La Ferns 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Hotel De' La Ferns Cameron Highlands/Tanah Rata, Malaysia

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