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“Welcome for dogs”
Review of The Crown & Castle

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The Crown & Castle
Ranked #1 of 1 Hotels in Orford
Certificate of Excellence
Suffolk
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Welcome for dogs”
Reviewed 14 January 2014

I have long been an admirer of Ruth Watson and have enjoyed her unique newsletters, she runs this small hotel in the beautiful village of Orford in a similar style. We were given a surprise weekend as a gift and rang to ask if we could possibly take our two dogs with us. 'Of course, we love dogs' was the reply. What a lovely welcome for them, their own towels, dog treats and a special welcome note to them with some house rules - all very reasonable. We liked our chalet room, but the dogs only came in with us at night, after they had dried off from their 12 mile walk along the seawall towards Aldeburgh in glorious January sunshine. The dogs had the most lovely time and so did we. The Parlour is a really great place for a celebration and we enjoyed a lovely evening with 8 friends on Saturday night, food was delicious. The no mobile phone rule in public areas was holding, but perhaps at breakfast couples could be given two newspapers, so both can read at the same time, rather than one watching the other read, I did begin to wish I'd got my iphone with me :-)

Room Tip: If you have dogs with you the garden rooms are ideal.
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  • Stayed January 2014, travelled as a couple
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Helpful?
Thank Suffolkmabel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Props3, Owner at The Crown & Castle, responded to this review, 22 January 2014
We are so pleased you all enjoyed your stay with us. Thank you for the nice comments about the food and dog comforts (and the excellent walking for both two and four-legged creatures). I am sorry you were not offered another copy of the free Independent (i) newspaper as we always have loads of them. Please just ask next time – anything rather than use an iPhone! Or you could have a conversation, although David would beat anyone around the brains who tried to converse with him over breakfast and perhaps you feel the same!
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Rating summary
  • Location
  • Sleep Quality
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  • Service
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Traveller tips help you choose the right room.   Room tips (240)
Date | Rating
  • English first
  • German first
  • Any
English first
King's Lynn, United Kingdom
Level 6 Contributor
104 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 10 January 2014

Christmas, New Year and any other time of year, it truly never disappoints.

Quite apart from the excellent food and accommodation, you would be very hard put to better the service anywhere - attentive without being intrusive in any way, nothing is ever too much trouble and with things suggested before you have even thought you might like them!

To arrive is to unwind! Look no further - stay here!

Room Tip: All have their own particular merits. Just outline what you are looking for when you book, assistan...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Marina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Props3, Owner at The Crown & Castle, responded to this review, 22 January 2014
Thank you so much for your very lovely report. We are so pleased you enjoyed your stay and we hope to see you again soon. Thank you.
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Milton Keynes
Level 4 Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 January 2014

We've done it before, I'm sure we'll do it again, Christmas at The Crown & Castle is a wonderful treat. Fabulous food, friendly and cheerful attention from the staff at all times, lovely presents from the C&C, we came away several pounds heavier than we arrived I'm sure.

A great way to recharge the batteries after a busy year, we look forward to visiting again at some point.

Room Tip: Room 8 has a lovely view across to the sea
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  • Stayed December 2013, travelled as a couple
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    • Location
    • Sleep Quality
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Helpful?
2 Thank TheCatsUncle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Props3, Owner at The Crown & Castle, responded to this review, 9 January 2014
Well, I am not going to pretend I don't know who you are, Mr and Mrs A, but thank you so much for taking the time to post this wonderful review. Preparing and executing all that is necessary to make Christmas (and New Year) a success is very time-consuming and a lot of hard work. So it is especially rewarding when guests acknowledge our efforts and, most importantly, have a good time. It was a really good atmosphere this year, with so many returning guests knowing each other, and your enjoyment makes it all worthwhile. Thank you again for taking to TA to tell others. We very much appreciate it. And, of course, we look forward to welcoming you back.
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Woodbridge, United Kingdom
Level 6 Contributor
131 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 3 January 2014

We had lunch in the private room on a very windy New Year's Day - we were provided with extra heating. Three vegetarian guests were offered a separate and comprehensive menu. We all enjoyed good attention, delicious food and delightful Champagne. A real treat.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Props3, Owner at The Crown & Castle, responded to this review, 4 January 2014
As you mention, the weather on New Year's Day this year was truly dreadful, with the wind and rain lashing against the Parlour windows. It's normally perfectly cosy in our private dining room but the heating certainly needed a boost that day! We are really pleased you enjoyed both food and service and thank you particularly for noting that we looked after the three vegetarians in your party properly. Thank you very much for your report and we hope to welcome you back in the future.
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LONDON
Level 6 Contributor
180 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 29 December 2013

stayed here for one night only on a dinner bed and breakfast basis, first off the location is lovely and is right next door to orford castle/keep... once in the hotel there is a lovely bar area with a warm open fire, rooms are located upstairs in the main hotel building and in the gardens of the hotel, our room (number 6) is the smallest in the hotel, but we were made aware of this and it was perfect, lovely well decorated (tastefully) room, lovely bathroom with a proper walk in shower and decent shower head.. as for the food its very good, i had frutti misti and a lovely dover sole for mains, my wife had beef carpaccio and dover sole and both were great. breakfast the next morning was also lovely with a choice of a full english/granola/fruit compote, smoked haddock and poached egg etc... we will definitely return... my only slight grumble would be that the owner (a certain ruth watson of hotel inspector fame) isnt a big fan of ipads and has banned them from the bar as its supposed to be a social space, although I must add she seems a lovely lady - in short recommended.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank JONMCINERN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Props3, Owner at The Crown & Castle, responded to this review, 2 January 2014
Thank you very much for your great description of your recent stay, especially the room, food and location. Not only are we really pleased that you loved everything, but It's really good that other (putative) guests can get a feel of the Crown and Castle before booking their own stay.

Funnily enough, I am also really pleased you mentioned the ban on phones or tablets in the bar and restaurant. Nobody is more in love with their iPad than me (I am on my fourth one), but the way I look at it is that micro-computers have no more place in a restaurant than a full-size Mac or PC. We use technology morning, noon and night nowadays, but so long as I am involved with the C&C I am damned if it's going to infiltrate or corrupt the pleasure of eating, drinking and chatting with friends. But, yes, apart from that harangue, I am quite lovely really!
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Bishops stortford
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 December 2013

M husband and i have just returned from the "Festive Flop" of two days between Christmas and the New Year after our first visit of 11 years and for no other reason than a big time lapse. Our stay ws as perfect as ever and what a wonderful two nights we had, the hospitality perfect the staff and our hosts so welcoming, and the food as good as we both remembered in fact probably better. We both had the chance to explore the surrounding area and revisit favourite haunts and for once the weather was perfect no storms or rain, although everywhere did look rather sodden.

I can honestly say that we will not wait as long for another return visit in fact already planning for next year. Wishing Ruth and all the staff a very Happy New year.

Room Tip: Our room was perfect,
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank cathy g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Props3, Owner at The Crown & Castle, responded to this review, 2 January 2014
Thank you very for your lovely report on your Festive Flop stay. We are really pleased that you came back after such a long gap, and even more pleased that you didn't find us wanting. Thank you for taking the time to write the review - we do appreciate it. Hopefully we can welcome you back sooner rather than later, next time!
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 December 2013

Our sixth stay here and second Christmas. We come primarily for the food but the service level and open and friendly attitude of all of the members of staff that we came into contact with has never been equalled anywhere else in our opinion. Nothing is too much trouble and whilst we cannot go back next Christmas (2015 hopefully!) we are already booked in again for October.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dartforddave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Props3, Owner at The Crown & Castle, responded to this review, 2 January 2014
We are truly delighted you enjoyed your 3-night Christmas stay for us. Thank you so much for reviewing it in such glowing terms – we really appreciate it. It's a real pleasure looking after our guests, particularly so at Christmas, and marvellous when they reciprocate the enjoyment. We look forward to seeing you in October. Thank you again.
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Additional Information about The Crown & Castle

Property: The Crown & Castle
Address: Market Hill, Orford IP12 2LJ, England
Phone Number:
Region: United Kingdom > England > East Anglia > Suffolk > Orford
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #1 of 1 Hotels in Orford
Price Range (Based on Average Rates): £££
Hotel Class:3 star — The Crown & Castle 3*
Number of rooms: 21
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Also Known As:
The Crown & Castle Hotel Orford
The Crown And Castle
Crown Castle Woodbridge
The Crown & Castle Orford, Suffolk

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