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“fabulous stay”
Review of The Crown & Castle

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The Crown & Castle
Ranked #1 of 1 Hotels in Orford
Certificate of Excellence
Reviewed 24 May 2014

This was our first overnight stay without our 2 year old(thanks to his wonderful granny) and we couldn't fault our visit. From the moment we parked our car the service from staff was exemplary. We had one of the garden rooms and would definitely stay there again, there is a lovely private veranda overlooking the garden with a view of the castle. The room is very quiet and we never heard any other guests at night or too early in the morning. I loved that they leave some books about orford ness and the local area in the room as well as the information folder and although we didn't avail they have a wonderful selection of dvds which I thought a lovely touch. Also I like that they keep a supply of reading specs to hand in case people have forgotten theirs( as an optometrist I know how much this would help!!) The bed and pillows are profoundly comfortable .
We had dinner in the restaurant which I had booked as well and I can safely say the service was some of the best either of us had had in any restaurant , faultless, very attentive without being in your face, that delicate balance achieved! Breakfast was as described by others, top class with again the service excelling but the black pudding and the toast and croissant selection have to be highlighted as excellent. All in all a wonderful stay, thank you, would have loved to have had longer

  • Stayed: May 2014, travelled as a couple
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Thank irishhills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Props3, Owner at The Crown & Castle, responded to this reviewResponded 1 June 2014

Thank you very much for the marvellous review you have given us. We are so pleased you liked the peaceful Garden rooms, and all the bits and pieces we provide to try to make our guests' stays as relaxed as possible.

Thank you, too, for the compliments about the food, especially breakfast, as well as the service. We hope you will return soon and look forward to welcoming you back.

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415 - 421 of 846 reviews

Reviewed 20 May 2014

We stayed at the Crown and Castle a few weeks back now and I've been meaning to write a review for a while. The hotel, staff and food were all amazing - I really enjoyed my stay. It's situated in a great spot in Orford and is really perfect for a little getaway. The only reason I haven't given the rating of excellent is I think our room could have been done out a little better. It was a little bit minimalistic and could've felt a little more homely - but that's just being very picky. I'd highly recommend.

  • Stayed: April 2014, travelled as a couple
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Thank CDWM1307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Props3, Owner at The Crown & Castle, responded to this reviewResponded 1 June 2014

Thank you very much for taking the time to review the C&C - we really appreciate it. Thank you, too, for the compliments about hotel, staff and food - not to mention our lovely Orford village. I am sorry you found your room a little too simple for your tastes but I have to confess that I deliberately try and leave room for our guests' possessions rather than cluttering them with ours! I hope you will return and thank you again for your recommendation.

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Reviewed 18 May 2014

Stayed one night in a garden room - modern, spacious and everything there including a pleasant little sitting out area. These rooms are a little lacking in character so for longer visits I would recommend staying in the lovely old main building where some of the rooms have sea views.
All the staff we met excelled at helpful and friendly service while remaining professional at all times. The restaurant is superb so it's worth going for a DBB package if possible. My breakfast was particularly memorable, all served to order - freshly squeezed orange juice, fresh bread and pastries, delicious Greek yoghurt with fruit compote followed by perfectly cooked poached eggs. Good coffee too. No hesitation in recommending this hotel.

Room Tip: Try the sea view/main building
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  • Stayed: May 2014, travelled as a couple
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Thank buenasvacaciones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Props3, Owner at The Crown & Castle, responded to this reviewResponded 19 May 2014

Thank you very much for posting your 5-star rating – it means even more than usual as you are obviously a seasoned traveller. We really appreciate the nice comments about the staff/service and the food, especially the breakfast which is, indeed, prepared and cooked to order. No wilting buffets at the C&C! I note your comments about the Garden rooms lacking in character, and would not demur. It's quite hard to make something interesting of a 70s building and I have deliberately kept the rooms simple and clean, rather than trying to make them something they are not. But it's a completely fair point. Thank you again and we hope to welcome you back in the future.

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Reviewed 14 May 2014

We stayed just one night, and we're given an upgrade. Cannot praise the C/C enough, from the Friendly helpful staff, a credit to Ruth and her team.To the wonderful food. We were even cooked a different meal to what was on menu. Room was lovely, bright, large, tastefully, decorated, very peaceful. Then they telephoned next day to say we had left glasses in room. Nothing was to much of an effort What a team ! Our first visit, but not our last.

Stayed: May 2014, travelled as a couple
2  Thank Joy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Props3, Owner at The Crown & Castle, responded to this reviewResponded 19 May 2014

We are really pleased you enjoyed your first stay with us. We are very appreciate of your praise for the food, staff, room and lost property service! (You won't believe what people have left behind - a pair of specs is nothing.) Thank you, too, for pointing out that we are always happy to cook any ingredient we have in-house more simply. We hope to see you again on another occasion.

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Reviewed 12 May 2014

I have spent the last week staying at the Crown and Castle Hotel in Orford, Suffolk. UK .
It is a truly special place, and possibly the quietest retreat for a relaxing break or for calming
down after a hard working job in the region.
The food is beyond excellent,each day served with enormous kindness and grace by all members of the team. The rooms are truly super clean, comfortable and quiet.
There is a sense of peace about the place. All staff will do anything to make one feel at home,
and I will come back with great pleasure at the earliest opportunity. This hotel deserves every
plaudit in the book. Thank you so much.

Room Tip: The rooms facing the garden and the Castle are quietest. beautiful sunsets from your window, and pe...
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  • Stayed: May 2014, travelled on business
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Thank 566DRB566
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Props3, Owner at The Crown & Castle, responded to this reviewResponded 26 May 2014

For some reason my original reply went missing (Trip does have glitches) so may I just reiterate how grateful we are for your very kind comments. We are delighted that you enjoyed so many aspects of the hotel, from the 'excellent' food to the 'super' rooms. And, yes, there is a marvellously peaceful aura about Orford – it's a lovely village. Thank you again for taking the time to post your very nice review and we hope to welcome you back soon.

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Reviewed 12 May 2014

We love Orford, its peace and tranquillity, delicious food, but most of all the amazing staff at the C&C. Nothing was too much effort and all with a (genuine) smile. We have stayed in a lot of hotels and this was simply the best team we have seen.

Room Tip: Garden rooms are quirky (from the outside) but charming inside and super comfortable beds
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  • Stayed: May 2014, travelled as a couple
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Thank R M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Props3, Owner at The Crown & Castle, responded to this reviewResponded 19 May 2014

Yes, our staff are amazing – thank you so much for pointing it out! We are really pleased you love Orford (a truly wonderful village) but even more delighted that you enjoyed the ambience at the C&C. Thank you, too, for your generous description of the Garden rooms. 'Quirky' is one way to describe the exteriors but another might be 'unpromising.' However, as you also point out, they are perfect nice inside and the beds are very comfortable. Thank you again for your kind review.

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Reviewed 12 May 2014

I'm not sure how the team at the Crown & Castle manage to provide such a high level of care and thoughtfulness every time we visit but they do, perhaps it's something in the water?

Tim Sunderland and the team have the uncanny knack of knowing just what you want a few seconds before you do yourself and that makes for the perfect stay.

Add to this the wonderful cooking in the Trinity restaurant which uses as much locally sourced food as possible, the brilliant winelist and one of the prettiest villages in Engalnd and you have yourself the perfect weekend.

Room Tip: We always stay in the garden rooms, which are simple, perfectly appointed and extremel comfortable.
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  • Stayed: May 2014, travelled as a couple
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Thank TimHooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Props3, Owner at The Crown & Castle, responded to this reviewResponded 19 May 2014

We are so pleased you enjoyed your latest stay and thank you, not just for this very nice review, but for being such loyal guests. I don't think the 'high level of care and thoughtfulness' is anything to do with the water (Suffolk water is hard and horrible, which is why we filter it for drinking) but very much to do with Tim's personal and professional standards. Thank you very much for taking the time to post your review - it is much appreciated.

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Additional Information about The Crown & Castle

Address: Market Hill, Orford IP12 2LJ, England
Phone Number:
Region: United Kingdom > England > East Anglia > Suffolk > Orford
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #1 of 1 Hotels in Orford
Price Range: £135 - £195 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Crown & Castle 5*
Number of rooms: 21
Reservation Options:
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Also Known As:
The Crown & Castle Hotel Orford
The Crown And Castle
Crown Castle Woodbridge
The Crown & Castle Orford, Suffolk

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