Arrived after a 3 hour trip, to stay for one night, We arrived at 6.30 pm, we stood in an abandoned reception area pressing a desk bell for 25mins!!!!! with no response, my husband then went looking for a member of staff, the only place to find one was in the pub A fayre & Square, which is joined onto the hotel, we were told that the bell didn't work. We eventually got booked in and went to our room, the first thing we wanted was a cup of coffee after our long trip, to find we had one cup between us, my husband then had to go back to the reception area to find a member of staff again which took a further 10 mins to get a cup. The room hadn't been cleaned properly as when placing my cup on the bedside cabinet it was covered sticky stuff, a bit like honey.
We then went to the pub joined to the hotel and had a bite to eat which was very nice but we went to order a bottle of wine at the bar and was told it would be brought over to us, 20 mins later my husband went in search of our bottle of wine, the bar man who served him was sat at a table chatting with a young lady and when asked he laughed and said he had forgot!
We left the bar at 11pm and went to bed, we were woke about every 45 mins throughout the night with a horendous banging it sounded like someone had a big stick and was banging on all the radiators, this lasted about 3 mins every 45 mins. On leaving the hotel we met the cleaner, we asked what the noises were she said "oh we have plumbing a pipe problems.....sorry"
We have mad a complaint to the hotel and await their response.
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- Also Known As:
- The Pride Of Lincoln Hotel North Hykeham
- The Pride Of Lincoln North Hykeham