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Reviewed 16 December 2013

We spent the last 2 days of our 2 week Thailand trip at this resort. We had a very nice room with a super view, the hotel is nice, the stuff friendly. We had cocktails and dinner at the hotel. That night, though, my husband and I both got very very sick. Can't say it is from the drinks or the food in the hotel or from something we ate or drank earlier that day. (I have to note, though, that the 2 curries we ordered had rancid coconut milk in them and we could not eat them). The next day we stayed in our darkened room. The hotel called and offered a trip to the doctor, that was very nice. We were too dizzy to get up, so in the evening I ordered 2 slices of toast and some fruit from room service. We waited nearly an hour.
The next morning, when we checked out, the reception was fretting over a drinking glass, that the cleanup lady could not find in our room. We wouldn't steal a glass.
Over all I would recommend the hotel, just beware of the curries and don't bug them with room service!

Room tip: Pick a room with a view of the ocean and the cliffs!
Date of stay: December 2013
  • Trip type: Travelled as a couple
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Thank Helga D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this reviewResponded 19 December 2013

Dear Helga D

Thank you for sharing your experience on Tripadvisor. We are regret to read that our team could not serve you with the best service. Please accept our apologize about the situation regarding the food and room service, we have noted your comment to F&B manager so that we can make the improvement and follow up on this to make sure that this problems do not occur again.

In regard to your comment about the situation when you checked out, We would like to say sorry if this situation made you feel terrible, because the receptionist need to follow their procedures.Not intended to disparage you. We do hope you can accept our apologize and we will work more training our staff.

Thank again for your review. We hope to welcome you back soon. Our sea view room with the great view be await you !!

Warm Regards,
Aonang Cliff Beach Resort Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2013

My friend and I stayed at ocean view room type.we appreciate with hotel's service,room style and warm welcome staff who support us all trip like a family.
Due to both of us injured from motorcycle's accident then we have to stay at hotel for whole day but we feel relaxation from staffs and they do their best for comforted us with their mind and kindness.
Thanks your guys front,room service , restaurant's staff and drivers for make this wonderful time while mew stayed at your place .
Thanks again I promise that I will be stayed at this hotel again when we visit krabi <3<3

Date of stay: December 2013
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Thank Kesuki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this reviewResponded 17 December 2013

Dear kesuki

Hello from Aonang cliff beach resort !!

We all hope by now you will be recovered. We are glad to here that our staff team providing you with the best service. friendliness service is well received and lovely to know that you had a great time with us even if you were in an accident during your stay.Thank you for your kind word and we will be share your comment to our staff team !!

We look forward to welcoming you back again. Please, stay in touch and do not hesitate to contact us when your next trip.Get well soon !!

Warm Regards,
Aonang cliff Beach Resort Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2013 via mobile

Nice enough resort for the price but not exceptional. What gets it fewer stars in the absolutely unbearable stink in the bathroom. We complained twice and it improved a little but it really was terrible. They need to sort out the drains. Decent pool and location.

Date of stay: December 2013
Trip type: Travelled as a couple
Thank Ssclep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this reviewResponded 17 December 2013

Dear Ssclep

Thank you for reviewing your recent stay with us. It is important to here feedback from our guest.We are very sorry about the problems you encountered with the bathroom system. Our engineering team has by now address this problem. We will follow up and will make sure to improving this point right away.

We do hope that you can accept our sincerely apologize and hopefully you will come to see the improvement we have made when your next trip.

Warm Regards,
Aonang Cliff Beach resort Team

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Reviewed 15 December 2013

My whole family enjoy staying at the hotel, with a big room. We enjoy the food most. The whole family like the banana pancake, chicken curry and satay. My mother and I love the fruit shake. My mother thinks that Krabi's foods are super.

Room tip: If you are travelling with young kid or elderly, please ask for a room without staircase.
Date of stay: December 2013
  • Trip type: Travelled with family
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Review collected in partnership with this hotel
Thank h_Zehan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this reviewResponded 17 December 2013

Dear h_Zehan

Thank you for sharing your comment on Tripadvisor. We are delighted to here that you thoroughly enjoyed your stay with us and love Thai food the most !! We hope to welcome you back soon in the near future. The banana pancake, chicken curry and satay are awaiting you !!

Warm Regards,
Aonang Cliff Beach Resort Team

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Reviewed 15 December 2013

This seems to be one of the best Resorts in Aonang. Very clean, with a nice small pool. The service is very good.
It lies on a small hill, so you have to walk a view stairs to reach the resort from the street. The beach is 800m away, you can walk for about 5 minutes or take a tuk-tuk.
All you need is only a few steps away: shops, laundries, Restaurants. In the front of the resort on the street you will find a McDonalds, so you can't miss the way back to the resort ;-)

The staff is very friendly. There was a Jazz Festival in the Ressort during my stay, which I was invited to visit for free. Very nice service.

I recommend this resort to all visitors without reservation.
I'm sure I will come back, if I visit Aonang next time.

Room tip: There are three types of rooms: -frontside Standard Room : this rooms are at the street side, very noisy, only use them if you are not disturbed by heavy noise - Superior rooms: this rooms are much quiter, because they are on the backside - Ocean view rooms: this rooms are in a new building, whiche lies a little bit higher in the background, best view is guaranted and the street is far away.
Date of stay: November 2013
  • Trip type: Travelled solo
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Review collected in partnership with this hotel
1  Thank Oliver_Wiesbaden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this reviewResponded 17 December 2013

Dear Oliver_Wiesbaden

Sending Thai smiles from Aonang Cliff Beach Resort Team

Thank you very much to writing your review on Tripadvisor. We are glad to read that you had such pleasant stay with us, enjoying our location and the over all experience, especially, Jazz festival held during your stay. We look forward to welcoming you again at Aonang cliff Beach Resort. Do not hesitate to contact us when your next trip!!

Warm Regards,
Aonang cliff Beach Resort Team

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