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“Good location. ”

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Aonang Cliff Beach Resort
Ranked #7 of 107 Hotels in Ao Nang
Certificate of Excellence
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good location. ”
3 of 5 bubbles Reviewed 17 January 2014 via mobile

Good bits - First impressions are that the staff can't do enough for you until you venture into the restaurant. Reception and concierge are very good with some exceptions. There's a very cheery chap in the pool bar area that does lots of exercising with guests and is very informative when asked questions. The location is perfect. A short walk (5-7 mins) to the beach front and located on top of bars restaurants and a mcdonalds. Don't let this put you off because you can't hear anything at night.
Lovely views of the cliffs around and you can see a little bit of the ocean from some spots in the resort. There isn't a sea view per se.
Free wifi in the pool and reception area but is slow at peak times. Only found out we could access wifi in our room for 150 thb for 7 days on our FIFTH day by a chance conversation with another guest. The receptionist that booked us in didn't tell us. Rooms were cleaned every day, well, they changed the sheets and towels but didn't clean the room.

The bad bits -
There are lots of steep stairs up to the reception and more to some of the rooms. If you're in a wheel chair, or elderly with walking problems this is not the place for you I'm afraid.
We ate at the Cliff Restaurant on our first night and if I'm honest, a child could have thrown a better meal together. Needless to say, we didn't eat there again. They do have a BBQ on Tuesdays and Fridays downstairs at their bar/restaurant that did look busy.
The morning breakfast was poor. Ants on the fruit one morning, stale bread the next. The guy cooking the omelettes had a filthy polo shirt on for 3 days running. If you like your coffee you need to either chase a member of staff around for it go help yourself. I was told off by a staff member for picking the coffee up as it was 'his job'. Had he done 'his job' I wouldn't have helped myself. Badly trained and even badly managed. Wasn't impressed at all. The only saving grace was the muesli.
The beds are extremely hard and uncomfortable. I go away to relax and didn't sleep well any of the nights I was there because of the bed, my partner too. I've slept through earthquakes and when my head hits the pillow at home I'm out till morning.
The cleaners enter your room to clean even when the 'do not disturb sign' is on it. I was sleeping naked too. Poor training again. When we got into the room the first time there was a packet of biscuits on top of the fridge and hand marks all over the glass. The floor had sand on it too.
The shower is warm at best any time of the day and didn't manage to have a hot shower all week.
Conclusion-
All in all a good stay in Ao Nang because of the choice of cheap food on offer outside of the resort and the location is perfect too.
The cost of staying here was reasonable only after a discount we had, but not at full price. We paid about £68pn. They were asking for more than that before we had the offer. Glad we didn't pay full price.
Would I stay here again? No I wouldn't.

Stayed January 2014, travelled as a couple
Helpful?
3 Thank Darren L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, 22 January 2014
Dear Darren L

Thank you for sharing your experience on Tripadvisor. We are glad to hear that you enjoyed our location with the view of the cliff and Aonang beach. Regarding to your comment, it's very important to hear feedback from you as it give us a opportunity to improve our service within the hotel. About stairs up to the reception, by now our management have a project to install the elevator so that will make our guest more comfortable. In regard to your comment about the room, we will look into the detail and follow on this problem and thank again for choosing to stay with us and we look forward to welcome you back soon to see our improvement.

Warm Regards,
Aonang Cliff Beach Resort Team
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1,758 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (451)
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Dubai, United Arab Emirates
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 16 January 2014

Stayed for 3 nights and loved every minute of it. Incredibly friendly staff. Standard breakfast really - they have an egg station, thai staple breakfast, croissants and pancakes - few pork options too.
Excellent location - bang in the middle of Ao Nang life. Excellent restaurants / bars to go to. 5-7 minute walk to the beach. If you're a nature lover, you will truly love this hotel. Surrounded by green and the sounds of crickets. The ONLY problem I had (nothing to do with the hotel - kind of a personal preference) was because it's surrounded by trees, etc, we got a lot of mosquitoes and baby geckos / lizards in and around the hotel. With a McDonald's right outside the hotel and plenty of tour/activity options, we truly LOVED this hotel!

Room Tip: Best to book rooms on a higher floor with a sea / cliff view. They have a bathtub on the balcony.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, 17 January 2014
Dear denisedsouza

Thank you for taking the time to share your recent stay on Tripadvisor. We are glad to read that you had a wonderful stay with us and enjoyed our location and enjoyed breakfast. Regarding to the mosquitoes problem, by now our housekeeping address this issue and follow up by pet control. Thank again for choosing to stay with us and we look forward to welcome you back when your next holiday.

Warm Regards,
Aonang Cliff Beach Resort Team
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Portsmouth, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 15 January 2014

In the middle of Ao Nang, close to the beach and boat departures at the pier, it also is convenient for all the shops and restaurants. The hotel is accessed by at least 50 steps from the main road up to the entrance so that will keep you fit. Breakfast was good and the staff were extremely helpful and courteous. Great place to stay if you want immediate access to all the nightlife and trips to other islands.

Room Tip: We only stayed for one night so it is difficult to comment on 'good' rooms - ours was at the...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank y4jax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, 16 January 2014
Dear y4jax

Thank you for sharing your comment on Tripadvisor. We are delight to hear that you enjoyed with our hotel location that made your stay comfortable. We look forward to welcome you back when your next holiday.

Warm Regards,
Aonang Cliff Beach Resort Team
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Adelaide, Australia
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 15 January 2014 via mobile

All the staff at this hotel were friendly and efficient and the view from our sea view room was lovely. House keeping did a great job! Location was fine. If some of the outdoor areas and balconies got a facelift they could be a 5 star resort. We didn't eat at the restaurant but the breakfast was good enough. Overall we would come back!

Stayed January 2014, travelled as a couple
Helpful?
Thank magoo89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, 16 January 2014
Dear magoo89

Thank you for taking your time to share review on Tripadvisor. We are glad to read that you had a nice stay with the view from the room and enjoyed our location. Thank again for choosing to stay with us and look forward to welcome you back soon.

Warm Regards,
Aonang Cliff Beach Resort Team
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Singapore, Singapore
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 14 January 2014

It provided good service in general. Has a nice view and is quiet. In a very good location, near to amenities. Spa within hotel is just renovated, is very new and clean. There is a spa tub at the balcony. The gym is small but there was hardly anyone using it, so is fine I guess. Breakfast is pretty much the same every morning though.

Room Tip: Sea view is recommended, otherwise you will be facing the city.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank jhoe2202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, 15 January 2014
Dear jhoe2202

Thank you for review your recent stay with us on Tripadvisor. We are glad to read that you had a nice stay here with the great view from the room and enjoy our location. we look forward to see your return. In the meantime please keep in touch & do not hesitate to contact us for any information or assistance.

Warm Regards,
Aonang Cliff Beach Resort Team.
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London, United Kingdom
1 review
3 of 5 bubbles Reviewed 13 January 2014

typical beach resort, in Thailand.
every things is ok...but just ok, it has not got the quality or the class of Bangkok
hotels at the same or lower price.
breakfast is average, you won't starve, but you also won't jump up and with the choice either.
Gym is a waste of time, broom cupboard size with no equipment.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank melch66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, 18 January 2014
Dear Melch66

Thank you for taking your time to share your review on Tripadvisor. It's important to hear feedback from you as it give us the opportunity to improve our service within the hotel. We will pass your comment to our management and follow up on this. We look forward to welcome you back soon.

Warm Regards,
Aonang Cliff Beach Resort Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
1 review
5 of 5 bubbles Reviewed 13 January 2014

in the heart of ao nang. close to beach. close to the longtail boats. Very nice pool area with a bar (great food and drinks). Enjoyed the Breakfasts with a greaat view of the moutain and sea (thai music made it a great start to every day).
If you like football they show selected premier league games on a big screen.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank William V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, 14 January 2014
Dear William V

Thank you for sharing your review on Tripadvisor and thank you for choosing to stay with us. It has been a pleasure to have you here as our guest. We are very happy to know that you had a great time here and enjoying our breakfast with the view of the cliff. We look forward to welcome you back soon in the near future !!

Warm Regards,
Aonang Cliff Beach Resort Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aonang Cliff Beach Resort

Property: Aonang Cliff Beach Resort
Address: 328, Moo 2, Ao Nang, Krabi Town 81000, Thailand
Region: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#4 Spa Hotel in Ao Nang
#6 Luxury Hotel in Ao Nang
#7 Romantic Hotel in Ao Nang
#7 Family Hotel in Ao Nang
Price Range (Based on Average Rates): £
Hotel Class:4 star — Aonang Cliff Beach Resort 4*
Number of rooms: 97
Official Description (provided by the hotel):
Aonang Cliff Beach Resort is Krabi's 4 star boutique resort with spectacular views of the cliff and Andaman Sea. Located in the center of Aonang, with easy access to the beach, shopping, Dining and night life. 97 Newly refurbished, spacious guest rooms offer comfortable accommodation in Superior , Deluxe and Ocean View categories. The Ocean wing features sunset balcony for romantics and honeymooners. The resort offers a unique Thai restaurant and a boulevard cafe in Aonang's most versatile and lively shopping plaza. Around the resort pool you will find a Bar & Bistro, wellness center complete with Thai Spa, Gym, Muay Thai, Yoga and Tai Chi classes. Social and business events are celebrated in style for up to 180 guests in the new event center and on the Cliff Panorama Terrace. Coupled with grace of our Thai service memories are made of this. ... more   less 
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Also Known As:
Aonang Cliff Beach Hotel Ao Nang
Aonang Cliff Beach Resort Krabi/Ao Nang

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