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“Great hotel, great service.” 4 of 5 bubbles
Review of Aonang Cliff Beach Resort

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Aonang Cliff Beach Resort
Ranked #7 of 105 Hotels in Ao Nang
Certificate of Excellence
Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel, great service.”
4 of 5 bubbles Reviewed 20 April 2014

We stayed one night, a family of 2 adults and 2 kids, 10 years and 5 years. The family room we were in was great, 2 queen beds and a day bed that could have been used for a third child. The room had a divider to separate off one of the beds so there was some privacy. Room was clean, bathroom was large and also clean. The bath on the balcony was a highlight for the kids. The kitchenette is well appointed and would have worked well for a longer stay.

The hotel has a great view of the cliff, and a nice pool. The food in the bistro was very good and not terribly overpriced. The drinks were pretty good too, and two for one happy hour was a bonus. However the service was what made this a great stay. The staff were so friendly and went out of their way to make the stay enjoyable. Having stayed at a different resort in ao nang earlier, this was far superior and similarly priced.

Highly recommended, we would definitely visit again.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mags0308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, 21 April 2014
Dear Mags0308

Sending Thai smiles and sunshine!!

Thank you for sharing your experience of staying with us on TripAdvisor. We are delighted that you and your family loved staying with us and thoroughly enjoyed our hotel, the food, the family room with the bathtub on the balcony, the friendly and helpful staff as well as the location. We are very happy to know that your holiday has been fulfilled when you feel happy throughout your stay at our hotel.

We look forward to welcoming you back again at our hotel when your next holiday !! Please do not hesitate to contact us at any time.

Warm Regards,
Aonang Cliff Beach Resort Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,704 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (439)
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English first
1 review
5 of 5 bubbles Reviewed 19 April 2014

We stayed here for 7 nights just last week. It's in the perfect location, just a short walk to the beach and close to a huge array of restaurants, bars and shops. The staff are all incredibly helpful and friendly and nothing seems to be too much trouble. We were lucky enough to be there for the Songkran Festival (Thai New Year / Water Festival). What a great way to end our stay in Aonang!
We did the hotel Thai Cooking Class which was great fun and made more entertaining by the head chef and his staff and in particular, Cin, who is part of the front of house team.
After I'd read the reviews on Trip Advisor I was a little wary of what we could expect, but it surpassed all expectations and my husband and I will be back without a doubt - our holiday felt like an unexpected and very welcome second honeymoon.
Thank you Aonang Cliff Beach Resort!

Room Tip: Request or upgrade to a higher level, ocean view room - the views are spectacular and being away fro...
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  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, 21 April 2014
Dear Kim M

Sending Thai smiles and sunshine from Aonang to New Zealand !!

Great to hear back from you and thank you for sharing your wonderful review with us. We are very grateful to note that you have been taken well care and enjoyed our Krua Thai cooking class. We hope by now you cook Thai food at home.

We are also thankful for your praise, we love to hear that all of the staff efforts are appreciated and that out service standards remain high. Your positive review will be shared among the staff, who will be please to hear their efforts are appreciated.

Thank again for joining us Songkran Festival. We also happy to know that you really had a great time during your stay here. We are more than happy and welcome to know that you will come back at our hotel again and hopefully you will return when Songkran festival next year !!

Warm Regards,

Cin Kevalee
Guest Relations
Aonang Cliff Beach Resort
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Singapore, Singapore
1 review
4 of 5 bubbles Reviewed 17 April 2014

The place is new despite being there for 7-8 years. We can see the cliff right from the lobby and swimming pool. The room is very clean and toilet with rain shower. We were upgraded for free to the deluxe room with the bath tub at the balcony just like the photos posted online. The only minus points are most of the staff do not speak English. Also, the electric system in the room seems weird as there is a master switch to off the brightest light in the room together with the fan. The only thing that stays on is the air con & my boyfriend had sinus due to that.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Xiaopingzi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, 18 April 2014
Dear Xiaopingzi T

Greeting From Aonang Cliff Beach Resort !!

Great to hear back from you and thank you for sharing your review with us. We are very glad that you thoroughly enjoyed our location and our room with the wonderful view.

Your comments regarding electric in the room has been taken up again with the Engineering department to avoid any reoccurrance in the future and I apologies for the inconvenience caused.

Warm Regards,
Aonang Cliff Beach Resort Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 16 April 2014

Stayed for few days during our holiday in Krabi..Strategic location I would say, beach is in walking distance, food galore, shops along the way...This is d best place to stay. Helpful staff,great atmosphere,nice ambience in d room&ard d resort..worth every penny! Definately will come back! Thx Aonang Cliff Beach for the memorable stay!

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dallis5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Director of Sales at Aonang Cliff Beach Resort, responded to this review, 18 April 2014
Dear Dallis 5

Greeting From Aonang Cliff Beach Resort !!

Thank you for your kindness of reviewing for us. We are very grateful to hear that you have been taken well care and you thoroughly enjoyed your stay with us.

We look forward to welcoming you to our resort and should you require further information or have any queries please do not hesitate to contact us at any time.

Warm Regards,
Aonang Cliff Beach Resort Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 16 April 2014

Great time, location and amenities.. We loved the location, right next to the beach (two minute walk) and right in the center of the action.. McD's for those who like that access, great breakfast and the highlight was booking a Muay Thai session with "Cru Doc".. Very professional, great guy and very informative. Will plan to return for Songkran next year and will more than likely return to this property..

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Thesnell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, 17 April 2014
Dear Thesnell

Greeting From Aonang Cliff Beach Resort !!

Great to hear back from you and thank you for sharing your review with us. We are very pleased that you had a great time during your holiday and thoroughly enjoyed our hotel, the location and Muay Thai session.

We look forward to welcoming you to our hotel when Songkran next year !!

Warm Regards,
Aonang Cliff Beach Resort Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
1 review
4 of 5 bubbles Reviewed 15 April 2014

The Hotel was really great! Wonderful views and perfect service. The staff was very friendly.
The room was great and cleaning service is good. Breakfast is very good.
The pool is great. I love the ambiance of the hotel.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank André H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, 16 April 2014
Dear Andre H

Greeting From Aonang Cliff Beach Resort !!

Thank you for taking your time to share review on Tripadvisor. It has been our pleasure to serve you. Thank you for appreciating us in every aspect. We are very grateful to note that you have been taken well care and you had a great time during your holiday.

We hope that you will come to visit us again when your next holiday, and be pleased with your stay.

Warm Regards,
Aonang Cliff beach Resort Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 14 April 2014

Upsides: location, design and cleanliness. Everything you need is within a short walking distance. Staff were friendly and there were a lot of options for breakfast, including a vegetarian station. Downsides: bed was extremely hard, and our housekeeping requests were not addressed in a timely manner (we requested service at 8:30 AM and did not receive it until 2:00 PM). To be fair, this is my impatient American attitude contrasting with the much slower pace in Thailand! We'd recommend this hotel overall because of the location and sleek decor.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Mandy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, 16 April 2014
Dear Mandy P

Greeting From Aonang Cliff Beach Resort !!

Thank you for sharing your review on Tripadvisor. We are glad you had a nice stay with us and enjoyed our location , the selection of breakfast as well as our friendly staff.

Thank you for your feedback about the housekeeping as it gives us a way to improve the service and the quality product we offer, by now our head of housekeeping department already address this issue to avoid any reoccurrence in the future.

We do apologies for any inconvenience and we look forward to welcome you back at our hotel in the near future.

Warm Regards,
Aonang Cliff Beach Resort Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aonang Cliff Beach Resort

Property: Aonang Cliff Beach Resort
Address: 328, Moo 2, Ao Nang, Krabi Town 81000, Thailand
Region: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#4 Spa Hotel in Ao Nang
#6 Luxury Hotel in Ao Nang
#7 Family Hotel in Ao Nang
#7 Romantic Hotel in Ao Nang
Price Range (Based on Average Rates): £
Hotel Class:4 star — Aonang Cliff Beach Resort 4*
Number of rooms: 97
Official Description (provided by the hotel):
Aonang Cliff Beach Resort is Krabi's 4 star boutique resort with spectacular views of the cliff and Andaman Sea. Located in the center of Aonang, with easy access to the beach, shopping, Dining and night life. 97 Newly refurbished, spacious guest rooms offer comfortable accommodation in Superior , Deluxe and Ocean View categories. The Ocean wing features sunset balcony for romantics and honeymooners. The resort offers a unique Thai restaurant and a boulevard cafe in Aonang's most versatile and lively shopping plaza. Around the resort pool you will find a Bar & Bistro, wellness center complete with Thai Spa, Gym, Muay Thai, Yoga and Tai Chi classes. Social and business events are celebrated in style for up to 180 guests in the new event center and on the Cliff Panorama Terrace. Coupled with grace of our Thai service memories are made of this. ... more   less 
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Also Known As:
Aonang Cliff Beach Hotel Ao Nang
Aonang Cliff Beach Resort Krabi/Ao Nang

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