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“Convenient Location, average to good experience”

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Aonang Cliff Beach Resort
Ranked #7 of 109 Hotels in Ao Nang
Certificate of Excellence
Reviewed 16 June 2014

Convenient location right on top of a 711 and a MacDonalds and on the main drag a short walk from the beach and lots of good restaurants right in the street outside.
The dreaded climb up the "hill" in other reviews was just a short easy slope that was well lighted. I can understand that it would be next to impossible in a wheelchair but easy enough if your luggage is on wheels. They are in the process of building an elevator at their pedestrian staircase entrance next to the MacDonalds while we were there so the stairs were closed off.

We got a very cheap rate at a 65% discount (US $57) on HotelClub for a superior room with an extra bed and breakfast for 3. They upgraded us at no charge to a Deluxe room which was facing away from the road as we requested. The room was a nice size with a huge U-shape balcony. We did not use the balcony as there was only a view of the car park but it came with a drying rack which was very useful for our wet swimsuits and shoes. I did not care much for the decor - concrete floor and plain white walls. The ocean view rooms looked nicer with wooden floors but are smaller and since we needed the extra bed we opted for these rooms instead. Their airconditioning struggled a bit with the hot weather but when turned on full was able to maintain something that felt like 26 C.

The layout of the bathroom area was rather inconvenient as the toilet and the shower were in separate cubicles separated by the entrance foyer. The shower door was all glass so there was no privacy and it was visible from the bedroom area at certain angles. As we were travelling with our teenage son, we had to hang 3 towels over the shower door strategically.
Nice touches were the beach mat in a basket, 2 golf umbrellas and and 2 sets of slippers provided for our use during the stay.
The bed was on the hard side and the pillows rather soft and unsubstantial and linen rather rough but at the rate I paid, I'm not complaining but I would not want to pay the full price for this quality in Thailand.
It was quiet for the first 3 nights but this morning we were woken up by children persistently shouting and running up and down at 6am, so it isn't soundproof and it all depends on who else is staying in the rooms near you.
Breakfast was a good buffet, with Western, Thai and vegetarian sections. The vegetarian section had cooked on the spot items like grilled rice cakes or vegetable tempura. There was also an egg station. The Thai selections were very good and authentic and changed daily. I especially liked the chicken rice soup.
The pool was on the small side but had a nice view of the cliff and there were always plenty of loungers available. They served a complimentary Coffee Klatsch ( coffee/ tea and leftover breakfast pastries) at 4pm.
We also enjoyed the Muay Thai sessions at the poolside gym for 500 baht per person.

The Hotel staff were very smiley and polite and spoke good English. The porters were very alert and ready to help. They would even come running when they heard the sound of luggage being pulled along the walk to the lobby ( out of their sight). The receptionists were also polite and helpful.

The tour desk was run by an independent tour company and their rep at the hotel gave excellent service. Their prices were a little higher than what was available on the street but they were still negotiable due the low season and because we booked 3 tours. The advantage was that they could warn us ahead as we came and went from the lobby if the activity was going to be cancelled because of impending storms and were able to change our booked activities around when the weather was wrong and even refund us when a tour was cancelled due to weather. However the operators they worked with were rather lackadaisical in their approach and we did not get much / any "guiding" from the tour guides. The "guides" that they sent us with on our Hong Island snorkelling and the Ao Thalane kayak and elephant ride were more of a transport service, bringing us to the place and then pretty much leaving us to our own devices. Please read my other reviews for the details.

The spa was expensive and we did not try it. The gym looked dark and small and we did not have time to try it too. There was the well reviewed Ata-rak massage/spa just across the road which was quite nice and we also tried Aonang Haven Massage just a 5 minute walk further up the road which was also good. On the street just outside the hotel were the ubiquitous 200baht for 60 minutes massage shops, touting as you walked past but we did not try these.

All In we would recommend this hotel if you were there as a couple on a budget in the low season, and perhaps spend a little more for the oceanview rooms. For ourselves, when we come back again in high season, with our sons, we may try a villa or stay on a different beach.

Room Tip: If not springing for the Oceanview rooms which are in the new wing to the back of the compound; ask...
  • Stayed: June 2014, travelled with family
    • Value
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1  Thank ElanSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this reviewResponded 18 June 2014

Dear ElanSingspore

Greeting From Aonang Cliff Beach Resort !!

Thank you for sharing your experience with us on Tripadvisor. We appreciate your comments regarding your stay at our hotel as it give us the way to improve our service within the hotel. You may rest assure that we bring this matter to our attention and take it seriously.

We apologize for the inconvenience that this may have caused to you. The hotel is actively working to improve service levels and your feedback has proved to be invaluable.

Thank you again for your comments and we look forward to serving you again soon.

Warm Regards,
Aonang Cliff Beach Resort Team

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1,119 - 1,125 of 1,921 reviews

Reviewed 16 June 2014

I bought a package online for 4D3N and I'm very happy with this hotel.

Property:
Nice swimming pool and room is spacious (i stayed at level 1). However, to soundproof is poor I can hear people walk pass, noise from the housekeepers and their conversation too. During my stay, there's a construction going on, thus the noise is worse. Besides the soundproof, the cleanliness and room condition is fine.

Services:
My husband and I were picked up by a hotel staff and we had a smooth check in. The front office assisted us to make booking for some activities and they can speak pretty good english. Advisable to try the aquabatic muay thai (mauy thai in the swimming pool), it's quite fun. However, they forgot to serve us welcome drink (i just realized it's included in my package the next, but didn't bother to ask about it).

Breakfast:
We have breakfast everyday in the hotel's restaurant. We choose to sit at the table facing the cliff and enjoy our breakfast. Buffet and the service was fine. Just the matter that there were lots of flies ( i think generally, there are lots of mosquitoes and flies in Krabi).

Location:
Centrally located in the Aonang's area, it's within the walking distance to the beach as well as the shopping and massage area.

Massage: Very nice spa center within the hotel, staff is very professional and the towel used were cleaned. Worth the price.

Suggestion: Would be good to include a mosquito repellent cream as part of the room amenities.

Will definitely stay here again if I'm visiting Krabi again.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank PuiKuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this reviewResponded 18 June 2014

Dear PuiKuan

Greeting From Aonang Cliff Beach Resort !!

Thank you for taking the time to share your feedback with us on Tripadvisor. We are very please to learn that you had a nice stay with us and that you enjoyed our hotel location and the service given. Regarding to your comment about the noise and mosquitoes, we will share with the team. You may rest assure that we are taking this matter seriously in order to improve our service within the hotel.

Thank again for your feedback, and we hope that we will have the pleasure of accommodating you on your next holiday to Aonang!

Warm Regards,
Aonang Cliff Beach Resort Team

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Reviewed 16 June 2014

The staff at Aonang Cliffbeach resort made our stay the more memorable. Very friendly, and good environment. The rooms are spacious and offer great views. Centrally located and many restuarants to choose from nearby. The Thai cuisine and food buffet available at the resort is highly recommended. The chef is brilliant and can cater for your specific needs. Special thanks to the Manager Derek and Guest Relations Manager Cin for making our stay a wonderful experience.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Tony_Geo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this reviewResponded 18 June 2014

Dear Tony_Geo1

Greeting From Aonang Cliff Beach Resort !!

It has been our pleasant to serve you here. Thank you for appreciating us in every aspect. We are very grateful to note that you have been taken well care and you had a great time at Aonang Cliff Beach Resort. Thank you very much for choosing to stay with us and hopefully
you will come to visit us again in the near future, and be pleased with your stay.

Warm Regards,
Aonang Cliff Beach Resort Team

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Reviewed 16 June 2014 via mobile

We were given room #3314 which I personally feel is the best room of the resort (I will definitely come back to ask for this room) in terms of the breathtaking view of the cliff and sea.

Besides the air con, the room is also equipped with a ceiling fan in case you wanna enjoy the sea and land breeze.

Very near amenities in case you wanna get food or other basic necessities. Many local restaurants serving fantastic food just across the road. It is just 5 minutes walk to the beach where you can shop along the way too!

Wonderful hotel overall.

The only downside was that I was put on the waiting list when I asked for the iron which didn't come at all throughout my stay there (but I can live with that).

Stayed: June 2014, travelled as a couple
1  Thank muhammadrazee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this reviewResponded 18 June 2014

Dear muhammadrazee

Greeting From Aonang Cliff Beach Resort !!

Thank you for sharing your experience of staying with us on TripAdvisor. We are very happy to hear that you had a wonderful honeymoon and thoroughly enjoyed our room with the amazing the view, of the cliff and sea, our friendly and helpful staff as well as the location. We look forward to welcoming you back soon. Your sea-view room over looking the sea and warm sunshine awaits you for your next holiday!

Warm Regards,
Aonang Cliff Beach Resort Team

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Reviewed 14 June 2014

Location though not the very best at Aonang, is still good with McDonald's, Subway and 7-11 next door, near the beach, and a leisurely walk to seafood centre.
Going up to the resort, there is a small climb but the resort is going to put an elevator at the entrance by the end of the year for those who don't feel like it.
There was a delay in our checking-in but staffs were all pleasant and helpful. No issues with the room though, everything works fine. View was almost unbeatable for what we paid for, better than what you see from their website.
Food was a little disappointing. We choose Thai Set B, while it was nice of them to substitute the soup for tom yum gong (at our request), it came diluted and warm even though we emphasized that we want it hot. Breakfast was average, the pastry does not taste like it was baked for those mornings that we took them.
We like the spa services from Tikka (?) and Aoy so much that we went for it again the following day. Not expensive at all.
Overall, the stay was good and relaxing, the staffs warm and friendly, and the view was really really nice.
Between superior room and ocean view, choose the ocean view. It is worth it even though the room is smaller than superior room.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank KT5808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this reviewResponded 16 June 2014

Dear KT5808

Greeting From Aonang Cliff Beach Resort !!

Thank you for sharing your experience on Tripadvisor. We are very glad to note that you have enjoyed your stay with us, especially you loved the wonderful view from the balcony. We are also thankful for your praise to our spa team,our hard working has been fulfilled when you feel happy and thank you so much for your understanding that we are under process to install the elevator up to hotel. We apologise for the inconvenience that this may have caused to you.

Your ocean view room over looking the bay and warm sunshine awaits you for your next holiday

Warm Regards,
Aonang Cliff Beach Resort Team

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Reviewed 14 June 2014

My stay was very pleasant at a te when I needed some much needed rest. The service was very good and the staff was very helpful. The breakfast's have a great deal of selection and the food was very good.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank H4Hsteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this reviewResponded 16 June 2014

Dear H4Hsteve

Greeting From Aonang Cliff Beach Resort !!

Thank you for sharing your experience of staying with us on TripAdvisor. We are delighted that you enjoyed your stay and appreciated with the service given. We hope that we will have the pleasure of accommodating you again on your next holiday to Aonang!

Warm Regards,
Aonang Cliff Beach Resort Team

Report response as inappropriate
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Reviewed 14 June 2014

This was our last stop and the closest one to our airport. It was organised by andaman adventuures. I was a little bit alarmed seeing this resort as I saw the location and it scared me. To be honest, the resort is very nice and the views are just fantastic, as the hotel rest on cliffs. The location, which I was worried about is not a problem. It is smack bang in the middle of the touristy area where all the restaurants and shops are. But you don't feel that way once you are in the resort. So we can escape when we want to our room. I have to make a special mention to the jacuzzi on the balcony. It is awesome, considering the view you get as well. Just amazing.

Stayed: June 2014, travelled as a couple
1  Thank Matthew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this reviewResponded 16 June 2014

Dear Matthew H

Greeting From Aonang Cliff Beach Resort !!

Great to hear back from you and thank you for sharing your wonderful review with us. We are pleased to note that you appreciated our hotel location with the amazing view of the cliff and the ocean and the service given. We hope that you will come to visit us again in the near future, and be pleased with your stay.

Warm Regards,
Aonang Cliff Beach Resort Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aonang Cliff Beach Resort

Address: 328, Moo 2, Ao Nang, Krabi Town 81000, Thailand
Region: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#3 Spa Hotel in Ao Nang
#6 Luxury Hotel in Ao Nang
#7 Family Hotel in Ao Nang
#7 Romantic Hotel in Ao Nang
Price Range: £41 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aonang Cliff Beach Resort 4*
Number of rooms: 97
Official Description (provided by the hotel):
Aonang Cliff Beach Resort is Krabi's 4 star boutique resort with spectacular views of the cliff and Andaman Sea. Located in the center of Aonang, with easy access to the beach, shopping, Dining and night life. 97 Newly refurbished, spacious guest rooms offer comfortable accommodation in Superior , Deluxe and Ocean View categories. The Ocean wing features sunset balcony for romantics and honeymooners. The resort offers a unique Thai restaurant and a boulevard cafe in Aonang's most versatile and lively shopping plaza. Around the resort pool you will find a Bar & Bistro, wellness center complete with Thai Spa, Gym, Muay Thai, Yoga and Tai Chi classes. Social and business events are celebrated in style for up to 180 guests in the new event center and on the Cliff Panorama Terrace. Coupled with grace of our Thai service memories are made of this. ... more   less 
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Also Known As:
Aonang Cliff Beach Hotel Ao Nang
Aonang Cliff Beach Resort Krabi/Ao Nang

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