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“THE place to stay in Krabi”

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Aonang Cliff Beach Resort
Ranked #7 of 108 Hotels in Ao Nang
Certificate of Excellence
Los Angeles, California
Level 6 Contributor
80 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“THE place to stay in Krabi”
Reviewed 2 August 2014

I have a preference for hotels with expansive, wonderful views, that are well designed and staffed with kind and helpful people - and this hotel doesn't disappoint. My family and I spent the previous week in Bali and Bangkok, and were eagerly looking forward to some relaxation.

Our 3 rooms each had balconies with views of the Ocean and the glorious Limestone Cliffs of Krabi, and outdoor bathtubs to soak in while sipping wine enjoying the sunset. The nightly seafood barbecue is delicious, as well as the breakfast buffet. There's a Wonderful excursion coordinator, Cin, in the Lobby who can make reservations for you (island hopping speed boat day tours, elephant trekking, etc. which all pick you up in the Lobby). The short walk to the beach, down Krabi Town's Main Street, is lined with restaurants, pubs and craft stalls.

I noticed some reviews complain about the construction noise. You can see the work being done, but to be honest, I didn't notice the noise, it blended into the ambient noise of the city (and we brought portable speakers to play relaxing music). The hotel even provides free shuttle service to it's beach club if you feel inconvenienced.

No other hotel there has this view. It feels wonderfully open & relaxed, and each room even comes stocked with a beach bag and woven beach mat that come in handy on beach/island days (and you can check out pool towels). The entire staff was incredibly kind, always greeting us with warm smiles and genuine convo. It's the little things that add to a wonderful experience and this hotel was a joy to experience.

Room Tip: Ocean View rooms, with tubs on the balcony - gorgeous view above the hustle of the town
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank ChaeAmando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, 7 August 2014
Dear ChaeAmando

Hello Chae, Sending a big smiles from Aonang Cliff Beach !!

Thank you so much for selecting us as your preferred holiday destination during your recent visit to Aonang. It was our pleasure to serve you and your family. We are very grateful to note that you had a wonderful experience and momerable stay with us.We would like to thank you for your kind words you said about our property and our staff. Your happiness is our happiness. Your satisfaction is our reward. We will be sure to share with our team.

A million thanks for your kindness in sharing your nice experience and thank you for your truly understanding that we are on-going some construction to improve our property and that we hope to welcome you back very soon.

Warm Regards,
Aonang Cliff Beach Resort Team
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Australia
Level 6 Contributor
197 reviews
184 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
Reviewed 1 August 2014

Of the seven hotels we stayed in on this trip this was my least favourite

We had the most expensive room - at the very back of the hotel with a spa on the balcony - it cost AU $80 per night with breakfast

Pros
The view from our balcony was stunning - the huge cliff and distant sea views were amazing.
Comfy bed and a great bathroom
Well priced mini bar - costing not much more than 711 - great idea :)
Nice pool area
Handy to shops and restaurants

Cons
No one greeted us on arrival :(
Construction noise - they are building more rooms at the back of the block - this was right behind our room and was an issue every day
They are also putting in a lift at the street entrance - so the front rooms would be really noisy too I imagine. I would have chosen another hotel if I had been aware of this - but no mention was made on the hotel website which is very disappointing.
The manager did email us after check out and apologise - even though I had not complained to them about this issue - what was the point - I had a non refundable rate and there was nowhere to escape the construction - so buyer BEWARE !
Very ordinary breakfasts with dishes not being replenished often enough
Stairs - a real hike up to rooms - but they are aware of this issue hence the new lift.

Once construction is completed many of the issues that affected our stay will be resolved but I think we will try a beachfront property next time

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank MickiAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, 7 August 2014
Dear MickiAustralia

Greeting From Aonang Cliff Beach Resort !!

Thank you for sharing your recent stay with us. Great to hear back from you. It was our pleasure to serve you here, and note that you enjoyed the amazing view of the cliff from your room, the pool as well as the location.

For your remark on the construction, we are on-going to building a pool villa on the hill behind the hotel and we are buliding a new street side entrance with an elevator to avoid climbing stairs up to the hotel. We genuinely regret the inconvenience caused to you because of this. We are improving our property to make our guest more enjoyable and comfortable, and we offer a quiet brand new private beach club experience connect by a free shuttle van from hotel to beach club.

We hope you will see the improvement and enjoy your time with us in your next visit.

Warm Regards,
Aonang Cliff Beach Resort Team
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Baltimore, MD
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 August 2014

We stayed at the resort for 4 nights in mid-July. We got the superior room which is at the front of the hotel by the street. We found that it could get a bit noisy in the room being so close to the street. The resort is also above a 7-11, Starbucks, and Mcdonalds. There was also some construction going on by one of the resort entrances. We expected this since we were told most of the construction happens during rainy season. Above our room was the roof deck where breakfast was served. We could definitely hear all the noise and chairs being moved in the mornings.

The resort itself is very good with great staff. The pool was clean and breakfast consisted of standard european foods as well as some thai foods. Overall the resort was great and if we were to come back we would definitely opt for one of the ocean view rooms which is further back from the street.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Simeonkang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, 7 August 2014
Dear Simeonkang

Greeting From Aonang Cliff Beach Resort !!

Thank you for your kindness of reviewing for us. We are very delighted to hear how you enjoyed our property with the nice swimming pool, enjoyed the food and appreciated the service given.

Your valuable comment will be very beneficial for improving our service regarding the noisy in room close to the street and below the breakfast area. Our management is actively working to improve service levels and we apologise for the inconvenience that this may have caused to you.

Thank again for your feedback and we look forward to serving you in the near future.

Warm Regards,
Aonang Cliff Beach Resort Team
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Singapore, Singapore
Level 4 Contributor
26 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 August 2014

I've stayed here for 4 Nights from 24th July. I've booked the ocean view room with a bathtub at the balcony. I am truly impressed and satisfied with the interior designs, the resort facilities and excellent services provided during my stay here.

Highlights of my room: Loved my rainshower, the romantic glass window where one can see- through the bathroom and bedroom ( With blind provided for any needed privacy), my balcony bathtub overlooking the ocean and cliff, umbrellas (very useful as it was pouring for 2 days of my stay), bathrobes, hair-dryer, in-room slippers and beach slippers. Their well-stocked amenities exceeded my expectations.

Breakfast was buffet style. Varieties of local, continental, american breakfast for creation. There's even a vegetarian booth for vegetarians and its noodle soup is delicious too. Not forgetting choosing your preferred style of eggs for breakfast! Resort location is excellent with all shops, food, massages, convenience stores along the whole stretch of Ao Nang Beach till Noparaphrat Beach.

Whilst some renovation works are ongoing, we don't find any distractions or noises which are unbearable, probably because we were often not in our room during the day. Thay are planning to build private villas over there. Can't wait!

They do offer shuttle bus services 3 times daily to Andaman Beach Club where guests could shuffle to and fro to enjoy a private beach with all necessary facilities over there. We were given a welcome drink: Iced Rosella Drink upon our arrival at their private beach. We took the 3pm shuttle bus and witnessed the low tides of Andaman Sea. It was spectacular. We could even walk beyond 50m out from the beach with waters till our ankles. I would recommend this trip if you have the chance.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank CatloverCyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, 7 August 2014
Dear Cynjiawei0107

Greeting From Aonang Cliff Beach Resort !!

Thanks you for selecting Aonang Cliff Beach Resort as your preferred holiday destination during your recent visit to Thailand. We sincerely appreciate you taking your valuable time writing to us about your experience. We are very pleased to learn you had wonderful experience and appreciated us in every aspect, especially the designs of our room, the facilities, the varity of breakfast as well as the location.

We also thank you for visiting Andamana Beach Club and happy to know that you enjoyed your time at our pritate beach with the spectacular view. It was very important to know the feedback from our guest who visited there. Your comments will help us serve you and all our guest better in the future.

Again, thank you for choosing to stay with us and thank you for your understanding that we are ongoing to building a pool villa. we apologize for any inconvenience may cause to you and we all hope you will come back to see our new pool villa very soon.

Warm Regards,
Aonang Cliff Beach Resort Team
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1 review
Reviewed 31 July 2014

Hotel room is clean & strategic location. Staffs are friendly & helpful with polite courtesy. Kids enjoy the spa in the room. Swimming pool is big & clean. Convenient to get meal and souvenirs. Wifi is fast.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TracyLeeHL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, 7 August 2014
Dear TracyLeeHL

Greeting From Aonang Cliff Beach Resort !!

Thank you for taking the time to share your review on Tripadvisor. We are delighted to read that you had a very nice stay with us and our resort facilitated all of your needs during your stay. we hope to welcome you back very soon.

Warm Regards,
Aonang Cliff Beach Resort Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 30 July 2014

I have spent 4 nights in the resort recently. The pics on the internet look much better then reality though - as usual. The hotel is in the small town - with easily accessible restaurants and bars around the resort.
Beach - Bad - not the usual sand but shells and dirt. However, for a small fee you can take a boat to paradise - a few islands not far from the mainland.
The staff of the resort is the best value - incredibly kind and helpful. Always smiling and ready to help. I would definitely come back to the resort because of the employees there!

Room Tip: Ask for the rooms with the sea view!!!
See more room tips
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jozef B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, 7 August 2014
Dear Jozef B

Greeting From Aonang Cliff Beach Resort !!

Thank you for spending 4nights at Aonang Cliff Beach Resort. We are glad to hear that you enjoyed our hotel location which is located at the central of Aonang and our friendly and helpful staff made your stay more comfortable.

We are more than happy and welcome to know that you will come back here again when you visit Aonang. We do our best to meet your needs, please to be assured.

Warm Regards,
Aonang Cliff Beach Resort Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nelspruit, South Africa
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 July 2014

We loved our 7 night stay at the hotel. The staff are absolutely great! From the reception staff to the waiters and porters to the chefs - fantastic! They made a special effort to make my birthday special and romantic at their great new beach club. It was such a memorable and beautiful evening with a great dinner and personal service.

We did not even notice the construction and had a nice room with sea view and balcony bath.

I can recommend this hotel to any traveler wishing to visit Ao Nang. Its location is central but not too busy. All the restaurants and shops are within walking distance. But the staff are what make this a place close to my heart!

Room Tip: Most definitely a Sea view room with Balcony.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank SamanthaSchnetler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, 3 August 2014
Dear SamanthaSchnetler

Greeting From Aonang Cliff Beach Resort !!

Thank you very much for choosing Aonang Cliff Beach Resort and thank you for your kindness in sharing your wonderful review. We are very delighted to hear how you enjoyed your private candle light dinner on your birthday at Andamana Beach Club. Our hard working has been fulfilled when you feel very happy and had such a memorable birthday.

We love to hear that our staff made this place close to your heart, It is a very great motivation for our teams to maintian the quality of service and ultimately thankful for your kind compliment and we will certainly share with the team.

We look forward to welcoming you back to our hotel when your next holiday and please do not hesitate to contact us at any time.

Warm Regards,
Aonang Cliff Beach Resort Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aonang Cliff Beach Resort

Property: Aonang Cliff Beach Resort
Address: 328, Moo 2, Ao Nang, Krabi Town 81000, Thailand
Region: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#3 Spa Hotel in Ao Nang
#6 Luxury Hotel in Ao Nang
#7 Family Hotel in Ao Nang
#7 Romantic Hotel in Ao Nang
Price Range (Based on Average Rates): £
Hotel Class:4 star — Aonang Cliff Beach Resort 4*
Number of rooms: 97
Official Description (provided by the hotel):
Aonang Cliff Beach Resort is Krabi's 4 star boutique resort with spectacular views of the cliff and Andaman Sea. Located in the center of Aonang, with easy access to the beach, shopping, Dining and night life. 97 Newly refurbished, spacious guest rooms offer comfortable accommodation in Superior , Deluxe and Ocean View categories. The Ocean wing features sunset balcony for romantics and honeymooners. The resort offers a unique Thai restaurant and a boulevard cafe in Aonang's most versatile and lively shopping plaza. Around the resort pool you will find a Bar & Bistro, wellness center complete with Thai Spa, Gym, Muay Thai, Yoga and Tai Chi classes. Social and business events are celebrated in style for up to 180 guests in the new event center and on the Cliff Panorama Terrace. Coupled with grace of our Thai service memories are made of this. ... more   less 
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Also Known As:
Aonang Cliff Beach Hotel Ao Nang
Aonang Cliff Beach Resort Krabi/Ao Nang

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