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“The best hotel we stayed at whilst in Thailand!!”
Review of Haleeva Sunshine

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Haleeva Sunshine
Ranked #24 of 123 Ao Nang B&B and Inns
East Sussex
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“The best hotel we stayed at whilst in Thailand!!”
Reviewed 29 March 2011

We met the manager Sun when he managed the hotel opposite last year. (Ao Nang Goodwill) We had tremendous service from him last year and again at Haleeva nothing was too much trouble for him. Whilst staying in another hotel, he allowed us free use of the internet, free beach towels etc. When staying at Haleeva, we noticed he spoke with each and every customer ensuring thay had everything they required. The rooms are beautifully furnished. On our last evening, Sun took us for an amazing Thai meal and then to a local shop to buy our gifts to take home. The rest of his staff follow his example and provide very good service, with a smile. We wish we had longer to stay there.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bustermac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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294 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Amsterdam, The Netherlands
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 March 2011

Excellent value for a tasteful, comfortable room. Huge bed with beautiful views out the back of the hotel. The manager (Sun) was particularly helpful and friendly and spoke English and Dutch. The hotel even had a Dutch speaking chanel on their cable TV. I would highly recommend this hotel.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank betty_hotpot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 March 2011

First time in Thailand. Just arrived back in Norway to -8 degrees, after 14 days in this hotel. The staff was VERY friendly and the rooom was clean. Nothing to complain about, besides leaving :-(
We will be back in november 2011 :-)

John The Norwegian & friends

  • Stayed March 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jvchm100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrentPearson, Owner at Haleeva Sunshine, responded to this review, 21 March 2011
Sawasdee Krub John ,
Thanks for your reply.
It's ashame that I didn't have a chance to service you from the beginning.
Luck you that it just flee from rain ( it will stop in a few days ).
In Thai , there is a word "You say goodbye to say hi again."
Take care and please let me know when you are coming here again.
If you have any questions , please feel free to ask.
Sincerely yours ,
Sun
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London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 March 2011

The owner Sun was very helpful before and during our stay,along with his excellent staff.We
stayed at the back of the hotel on the top floor with great views of the mountains.The room was
quiet,clean and comfortable with a safe for valuables.
Breakfast was included in the price and of a very good quality.We felt very relaxed here and will be returning next year and recommending the hotel to family and friends.
Thank you once again for your hospitality,
Heather and Robert

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robertjones603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrentPearson, Owner at Haleeva Sunshine, responded to this review, 21 March 2011
Sawasdee Krub Robert and Heather ,
Thanks for your reply.
It's nice to hear from you again and have you stayed with us 2 times in 1 month.
Please let me know what I can do for you and send me an e-mail if you are coming here again next year and thanks for the comment during your stay. It really helps us to improve the hotel where we couldn't see easily.
If you have any questions , please feel free to ask.
Sincerely yours ,
Sun
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 March 2011

This is the best budget hotel i've ever been! The hotel was great, the staff was very warm, friendly and helpful. The staffs there is always there to assist us with whatever queries we have and assistance we need from them.

Hotel is near to the beach, approx abt 10-15mins walk. Location wise, its very near to pubs, food places, spa, night market.. very convenient!

Breakfast wise, it would be great if they could add on to more variety..food was average but at least its good enough for a simple breakfast.

I would definitely return to this hotel if i ever go to Krabi again! :)

Keep up the good job guys!

  • Stayed March 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank moonlightdancy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrentPearson, Owner at Haleeva Sunshine, responded to this review, 23 March 2011
Sawasdee Krub Sir/Madaam ,
Thanks for your review indeed. My name is Sun. It was my ashame that I was in bangkok while you stayed at Haleeva sunshine. On the other hand , it's good to know that my staffs can provide you any needs without asking.
I am happy to know that the distance of the hotel wouldn't interrupt your holiday since along the way there are many things to see , close by to many stores and it's not dangerous at night too. Let's say the location is not too far or too close ( Far enough from crowded town and close enough to walk to the beach. )
Thanks for comments on breakfast. I accept we have to work hard on breakfast varieties.
Sincerely yours ,
Sun
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London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 February 2011

Aside from a few downsides this is a very good hotel.

Good points are:
- very, very big rooms
- private jacouzzi
- helpful / friendly staff
- good price

Bad points:
- Could do with a little maintenance. I had door handles falling off in my room.
- Breakfast is bad - little choice and poor quality food.
- bedrooms are next to a very noisy road. It would have made more sense to put the beds at the back of the hotel.
- long walk to the beach / decent restaurants (much more than the 10 minutes claimed)

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dcobbold123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrentPearson, Owner at Haleeva Sunshine, responded to this review, 26 March 2011
Sawasdee Krub Sir/Madaam ,
Million thanks for your review.
It's great to hear honest review from different customers and you are one of that.
I am happy to know that you are satisfied with deluxe room since it's 2 times bigger than superior room. It's already 10 months that my family ran this hotel so the room price is basing on the balance between value and hotel management. We are working hard to improve it as much as possible. And customer advise is one of all keys to make the hotel better.
1) Door maintainance - we immediately fix the door after your inform.
2) We plan to add more variety on breakfast and I 'd love to have any suggestion from all
customers
3) The deluxe room was built like that from the beginning ( first owner ). Personally , there are 2 reason 1 - customer can see 2 views ; town view and mountain view
2 - the bed room has biggest space amoung bathroom and living room.
We have also deluxe family and there is another bedroom instead of living room so there are 2 bedrooms in one deluxe room. If there is no customer staying at deluxe family. It's possible to stay in deluxe faxily since it's quieter ( but no living room ).
4) another options to go to the beach is by tuk tuk 20 baht/person.
The hotel location is far enough from crowded area. So only cars that might affect your sleep. Aonang beach is the best base to visit islands around. The beach is not so nice by itself.
THanks for your review again.
I hope we have a chance to see you again in coming future.
Sincerely yours ,
Sun
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Neuhausen
2 reviews
Reviewed 5 February 2011

We visited Haleeva Sunshine in Dec 2010/Jan 2011 for a 8-night stay. Already at the arrival the friendly staff and the cleanliness of the facilities catched our eyes. Especially the manager Sun and his employee Oil were honestly friendly amd were always prepared to help and support us in all issues. The room was very nice and perfectly clean. The bed was comfortable and the A/C was pretty quiet. Breakfast was average but fresh and tasty. The location of the hotel was great. It's approx. a 10 minutes walk down to the beach whereas restaurants, bars and shops can be reached within a couple of minutes. But therefore it is much quiter than at the busy and touristic beachside.
The unique negative aspect was the mosque across the street which guarenteed a free-of-cost wake up call in morning. But ear plugs are cheaper and more comfortable than in Europe...!
Thank you very much for our pleasent stay Sun and Oil!
Marion + Tobias

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tobias_Neuhausen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrentPearson, Owner at Haleeva Sunshine, responded to this review, 26 March 2011
Sawasdee Krub Marion and Tobiass ,
Thanks for your review indeed.
^^ It's good to know that you are satisfied with our clean and nice room. Further than that 1 of our 4 aims is that customer service. We work without pattern or form just only to succeed customer's need as much as possible from the beginning I get customer's booking and until they leave our hotel. We 'd love to have both negative and positive comments since it shows how customer pay attention to what they are dealing with and how the hotel concerns about issues.
For the mosque pray , it's already finished now ^^ ( around middle of february ).
Please let me know what I can do for you.
Sincerely yours ,
Sun
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Haleeva Sunshine

Property: Haleeva Sunshine
Address: 445 Moo 2, Ao Nang, Krabi Town 81000, Thailand
Region: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Airport Transportation
Hotel Style:
Ranked #24 of 123 B&Bs / Inns in Ao Nang
Price Range (Based on Average Rates): £
Hotel Class:3 star — Haleeva Sunshine 3*
Number of rooms: 25
Official Description (provided by the hotel):
Haleeva Sunshine is a b&b for everyone looking for economic travel,great experience and Thai service. We are located on Aonang beach, in a peaceful environment allowing for great relaxation. We are open to all comments from customers as we realise the importance of great customer service. All 20 rooms are designed to exude a hostel small boutique color full and decorated with local materials and variety of color. Set among the lush tropical garden and best panorama of mountain view. ... more   less 
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Also Known As:
Haleeva Sunshine Hotel Ao Nang
Haleeva Sunshine Krabi/Ao Nang

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