Reserved early two rooms for 1800 Baht each at Mandaweee Resort & Spa on 17JAN2013 and arrived 5PM and planned to go to see sunset at Ao Nang Beach. Hotel door server, counter and boys did not greeting and no help either to carry belongings. At information counter 3, 4 girls are sitting but rooms are not ready and needs to wait about 30 min again. We have to carry our backpack and stuffs ourself.Rooms are nice layout design, but did not clean well. One room AC is working and other room is not. We request to change the room and asked to room service boy but he said they can fix AC. At counter service did not offer to replace with other room and need to wait about 1 hr again. Finally we have to ask to talk with manager and get another room and wasted my time about over two hours on simple thing for customer services. my Sunset time was passed and very disappointed. We have our own transportation rental car, so no problem to go to beach, Hotel is very far away to walk to beach and need about 5 to 10 min driving time to get the beach. If you think to use shuttle bus or taxi bike or walking distance , you should not stay in this hotel because very far away and can get the same price with better place with walking distance to beach and markets. Breakfast is so so and not variety of foods available to order.
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- Also Known As:
- Mandawee Resort And Spa
- Mandawee Hotel Ao Nang
- Mandawee Resort & Spa Krabi/Ao Nang