As it was high season, we had been advised to book our hotel in the Krabi region in advance, so we did our reservation throught the DRO (Domestic Reservation office) located in Bangkok. We paid the equivalent of 50€ per night for a twin bed Delux room (we were 4 and needed 2 rooms). For that price in Thaïland we could expect a minimum of confort and service... When we arrived the owner told us his brother had made a mistake with our reservation and that he had two different kind of rooms for us : a so called “Delux”room with only one double bed instead of twin beds and one triple bedroom in a stinky bungalow with water flowing all over the bathroom…. While we were insisting on the fact that we wanted no bungalow but the two identical “deluxe” rooms we had paid for, we discovered that he had put his “brother” (a couple of regular customer) in one of our already-paid Delux room and was trying to give us the stinky bungalow instead… After a long negotiation, he finally accepted to move his “brother” in a bungalow in order to give us our room (so generous !) : from that precise moment he simply ignored us, when we asked questions he would answer through his non-english speaking staff (the lady that was preparing the breakfast was really charming and helpful, fortunately !). Back to the hotel every evening we were finding the dirty and wet towels we had left the morning on the floor on the balcony and we had to ask systematically to get clean ones. Same thing for the soap. The 2nd day, when we asked for a bottle of drinking water (1 bottle per person is normally included per night) he told us this was only applicable to the first night and that we had to pay.
The animosity of the owner slightly spoiled our 3 last nights in Thailand, fortunately we met so many nice people everywhere else !
I would not recommend this hotel because of his owner and the inexistent service, it does not worth the price you pay at all ! Moreover the breakfast is very basic. You can find much better and cheaper nearby !!
In addition, this hotel is located 10 minutes walk from the beach (Noprattara, a very quite beach). At night it is preferable to take a tuk tuk because there is no light and it is quite far from the animated Ao Nang beach.
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- Also Known As:
- Lake Side Bungalow Hotel Ao Nang
- Lake Side Bungalow Krabi/Ao Nang