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Krabi Palm Paradise Resort
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Reviews (74)
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33 - 38 of 74 reviews
Reviewed 29 September 2013

Stayed here from 25 September until 28 September with my girlfriend.

1) they forgot to pick us up at Krabi Airport even though they have confirmerd us by email they would pick us up, they had the flight details. After a 20min call they asked us to take a taxi to the hotel, the bill was payed by the hotel. We had a room upgrade and that was it, the hotel was pretty much empty anyway.

2) my girlfriend requested some flowers and whine for our trip, the hotel failed to do this.

3) On the first morning alot of guest woke up early to take a trip so they prepared alot of food, next morning there was hardly anything, had to ask myself to get a omelet...

4) The safe in the room didnt worked as the batery was empty

5) As we seen a pool table we though about having a game, you have to pay for it....

6) As we went for a swim in the pool, the lights in the pool are loose and only 2 or 3 were working....

7) on 1 morning i asked a egg sunny side up so i could dip my bread in it, it was cooked way to long so it tasted like @!#@. Breakfast at 7-11 was even better. Other time i asked a fried egg for my girlfriend and they simply refused it

8) 1 day before we leave they called us in the room to ask for the time we needed the shuttle bus to the airport, we sayed we need it at 10am. On the next day we check out at 9:50am and ask where they shuttle is, they replied it will be here right away. At 10:20am it wasnt there and went to ask a second time where it was as we needed to be at the airport before 11am. At 10:25 a pick up arrived where we could sit in the back, it was raining that day and we got all wet from the water splashing at the rear of the car, my girlfriend even got dizzy and sick from the way they drove to the airport ( heavy braking and accelerating, taking turns at high speed ).

If you ask if there was any good about this hotel i'd say NO, its an outdated building and could use a big clean up.

The iron under the sink was more rusty then iron. The front door of the room had trouble with the lock, everytime we wanted to lock we had to push against the door to lock it....

Room Tip: Simple, dont stay here!
  • Stayed: September 2013, travelled as a couple
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1  Thank LtShaq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2013 via mobile

When they drop you off the minibus you'll think is this it...wait till you see the complex! It's so nice! We had a swimmingpoolbungalow, so nice, clean and big. The best garden pool i've ever had with great view at the mountain and soort of natural garden. Receptionist is so helpfull and friendly. She booked trips and transport for us. Just a 3 minute walk to the beach and at the beginning of the main street with shops and restaurants.

  • Stayed: June 2013
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Thank henkenlinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2013

pictures on all websites are much better than what it currently is. room is quite spacious but need maintenance, rusty at the bathroom counter, lots of stains and ants are always there. The shower host is too short that you have to sit down in the tub to shower. a/c is a real problem, dripping and take hours to get cool.

lounge chair by the pool are very old, shaky and there are only 6 chairs by the pool. cushion are worn out, you can see fungus and dirty sponge underneath.

there's room service menu but it's not 24 hours service, moreover, staff doesn't know what is wine opener!

the kids enjoyed the pool, however, it's too small for this resort. breakfast is plain.

not sure if i want to come back!

Room Tip: villa by the pool is convenient
  • Stayed: March 2013, travelled with family
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Thank Jimmie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2013

fancy new bungalows (nice architecture, big room, water, coffee, dvd player,...) - COULD be one of the top places to stay in krabi BUT the staff 1. is not speaking any english, therefore you can not expect any information from them, 2. is not willing to help at all, not even talking to you, 3. seems not working (e.g. poor breakfast not refilled 1h before breakfast-closing, ...) and most of all : unfriendly and rude! we would not recommend to stay here unless they replace the staff...

  • Stayed: April 2013
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Thank Frank P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2012

A lovely place to stay, very modern, bungalow style with large flat screen TV, air con, coffee and tea facilities, set in beautiful gardens with a very much needed swimming pool to escape the heat.
Approximately 1km to the beach town of Ao Nang, motor bike taxi's can be caught for as little as 40 baht. ( $1.30 ) Au. for the 5 minute drive.
Has friendly staff and nice breakfast to start your day.

Room Tip: Get a room by the pool and you have the best of everything.
  • Stayed: October 2012, travelled with friends
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3  Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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