I just checked out yesterday and found the stay to be really disappointing. The property was a bit run down in general. Major mold problem in the bathroom and housekeeping was not even trying to remove what could be easily cleaned. I had three ceiling lights burnt out in my room which were never changed. Again, should just be a normal part of housekeeping duties to check that lights are working. The lock on the door to my room was also ridiculously confusing. I have worked in hotels for 10 years and I am not an airhead about stuff like this. You had to hold the handle in a really severe position to set the mechanism to lock. Moreover, the wifi was spotty at best. It worked fine in the lobby, but the in room wifi never worked consistently and that was a major factor in me deciding on this hotel. When I checked out I was not asked how my stay was, or I would have told them all of this at that time. When I did complain about the wifi I was told it had been broken for a days and to use it in the lobby "sorry." Awesome.
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- Also Known As:
- Krabi Palm Paradise Hotel Ao Nang
- Krabi Palm Paradise Resort Ao Nang