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“very average” 3 of 5 bubbles
Review of Deevana Plaza Krabi Aonang

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Deevana Plaza Krabi Aonang
Ranked #5 of 106 Hotels in Ao Nang
Certificate of Excellence
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2,734 reviews from our community

Traveller rating
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    34
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (381)
Date | Rating
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English first
Toronto, Canada
Level Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 28 February 2012

The best hotel experience I have ever had! The service there are no ways to describe it. It was awesome, because perhaps new so they went out of their way but then again maybe just being Thai how they are so helpful! Since it was new, the room was spotless and clean, just a month before it opened, super great amenities and what an awesome pool! Restaurant had some of the best thai food I have ever had! location about twenty mins walk to the beach and shops and restaurants of Ao Nang.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AK7811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 25 February 2012

You might as well be staying at any chain hotel anywhere in the world. There is no feeling that you are in Thailand at all.
This hotel is new, nice and clean, and the staff pleasant if not overly friendly. It seemed most people only stayed a day or two, and I can see why. We unfortunately booked online for a week and paid in advance or I would have moved to somewhere with a little more local flavour.
The food was expensive, the breakfast especially so. Even so, one morning when we had an excursion planned, we decided to splurge and ordered breakfast on the menu provided and hung it outside our door at about 9 o'clock. I was figuring this would also be a good double alarm to make sure we didn't sleep in. In the morning, I awoke and checked my clock - late! When I opened the door, the order menu was still hanging on the knob outside and had not been picked up. So much for that.
With all rooms looking in towards the pool, and facing the opposite tower, you get no view of the spectacular hills nor the beach. You just get to see what the other tourists are doing. Sorry, that's not what I went to Thailand for.
The pool bar: they didn't have chilis (what! in Thailand!) for one of their specialty drinks, didn't have another ingredient for another, didn't serve food after 4, didn't know how to make many drinks - mojitos with vodka!?
The lobby bar: empty at all times, mainly because of the lack of ambiance I'm sure.
So five stars for cleanliness, four stars for facilities (pool and weight room), three stars for staff, two stars for food - both overpriced and then limited at the pool bar, one star for design and overall ambiance.

Room Tip: The best rooms are ones with direct pool access, but all rooms seem to be the same size - small.
See more room tips
  • Stayed January 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Louise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zurich
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 23 February 2012

I stayed at the hotel for 7 nights. I came from a business trip where i stayed at sofitel an novotel hotels.
Compared to those the debana is very good value for money! The breakdast buffet is ok but nothing special. The bbq dinners were good. I had a pool access room. What is really nice but if your sensitiv to water sounds might be the wrong room. You can hear the water all night running.
The rooms are good sized, have free wifi and are clean. The walls arent good insulated so depending on the neighbours you are able to hear them.
All over id come back here! Happy hour is very cheap:)

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank petermartinZurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 23 February 2012

We stayed at the Mercure Deevana for our first anniversary in Februrary 2012 and had taken the holiday saver package. We loved the location of the hotel, although its not right on the beach, its just a 5 min walk from both the beach and the Ao nang town centre. The hotel itself is very elegantly built and gives you a good feeling from the onset. HOwever, since we did not speak Thai, we found it difficult to communicate with the staff. Also, they dint seem to have any idea about the inclusions of our package and we had to remind them , which was quite a task! The rooms are comfortable and since this is a newly built hotel, everything around looks fresh.. having a pool access room would be definitely a good option. The best part of our stay was the having a special vegetarian gourmet meal , created just for us, by the chef.. it was truly delicious. The staff at the restaurant are very helpful and we really appreciated the fact that they waited post 10:00 PM, which is the closing time of the restaurant, once when we were late. One teeny little disapponitment however was that they did not remember that it was our anniversary, although we had mentioned it to them. Do not miss the jacuzzi at the pool..

Room Tip: Choose a pool access room!
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank hersheyhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Deevana Plaza Krabi Aonang

Property: Deevana Plaza Krabi Aonang
Address: 186 Moo 3, Soi 8, Ao Nang Road, Ao Nang, Krabi Town 81180, Thailand (Formerly Mercure Krabi Deevana)
Region: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Ao Nang
#4 Luxury Hotel in Ao Nang
#5 Family Hotel in Ao Nang
#9 Romantic Hotel in Ao Nang
Price Range (Based on Average Rates): £
Hotel Class:4 star — Deevana Plaza Krabi Aonang 4*
Number of rooms: 213
Official Description (provided by the hotel):
Deevana Plaza Krabi Aonang offers chic accommodation in contemporary low-rise buildings located a short distance from Ao Nang Beach. With 213 stylish rooms and suites, each with a private balcony, you can enjoy the resort's excellent facilities and benefit from gracious and personalized service from the welcoming Deevana team. The brand new resort features an exceptional restaurant and bars, three outdoor swimming pools, a kid's pool, a restful and rejuvenating spa, and outstanding meetings and events facilities. ... more   less 
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Also Known As:
Mercure Krabi Deevana Hotel Ao Nang
Deevana Plaza Krabi Aonang Ao Nang

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