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Deevana Plaza Krabi Aonang
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Reviews (3,147)
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1,325
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All reviewspool access roomtuk tukswimming poolao nang beachfamily roompleasant staykids clubbeach towelswelcome drinkshuttle busthe main roadmin walkfamily martshuttle servicedeluxe roomnice poolphi phi
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Reviewed 26 January 2014

Have just returned from 2weeks in Thailand which 1week was spent at the mercure krabi. I was really pleased with the hotel from checking in which was fast & easy to are lovely room which had pool assess (it's a must have). The hotel is very clean, modern place. We were room only so didn't try breakfast but had lunch every day a lovely menu to choose from & everything we had was lush. Are bill for the whole week was £52.oo & that included lunch for 2people with a couple a drinks everyday & drinks out of the mini bar so it's very cheap to eat in the hotel. It's a easy 10 min walk into ao nang were there is lots to buy & nice places to eat & drink. Opposite mac donalds there is amazing Thai restaurant, the food is out of this world if u go to ao nang it's a must place to eat & very cheap. The beach is a easy 5min walk. We had a lovely time in krabi & when I return I will stay in the mercure again.

Stayed: January 2014
Thank bbarn29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this reviewResponded 27 January 2014

Dear bbarn29,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2014

This was our 2nd stay at the Mercure, service was good, check-in was a little slow due to high season traffic, but not a problem. The breakfast buffet has improved with a lot more dishes than we had 2 years ago which was a big plus. I wish I had known about the Swan (?) Spa in the hotel 2 years ago, didn't realised it existed as we were in a different accommodation block and didn't have to walk past it to get to our room - but I'm so glad we found it this time, it was definitely the highlight of our stay in the hotel, the masseuses are very well trained and professional - the cost is only 150 baht more for a traditional Thai massage compared to the spas/massage places on the street in Krabi, but it is well worth the extra considering that the spa is so clean, serene and staff are professionally trained and not just going through the motions of giving you a massage, I liked the fact that the staff didn't talk to each other throughout your (couple) massage as they tend to do in other places which can be quite distracting. Loved the room we had, was quite big and the free wifi is a bonus too.

  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank troppozone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this reviewResponded 27 January 2014

Dear troppozone,

First of all, we thank you for your 2nd visit as we very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2014

The Mercure Krabi is a great hotel: clean, comfortable, and not too crowded even during peak times (went in early January). The staff were very friendly and helpful, for example in organising day trips to ko phi phi etc. Great place to wind down (food and drinks are reasonably priced, especially during happy hour), or to use as a base to explore the region. Wifi is available throughout the hotel, which is a big plus! Short walk from various other hotels and restaurants. Would definitely recommend and go again.

Stayed: January 2014, travelled with family
Thank Lenida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this reviewResponded 27 January 2014

Dear Dd0t,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2014

Had a lovely time here. Nice large clean room with a view of the pool. Breakfast choice good, limited selection of food at lunchtime but no big deal.Staff very helpful service in onsite restaurants leaves a lot to be desired but understand it is being worked on. We walked every day to the busy areas, stopping off for food, drinks and bargains it is very buzzy but very crowded. Nice experience spoilt for choice with the endless streets of restaurants and live music on offer.

Room Tip: lack of privacy in swim up rooms as pool is very narrow.
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Carmigcar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this reviewResponded 27 January 2014

Dear Carmigcar,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2014

Stayed here for 2 nights in Dec 2013. Great hotel - neat & clean, and location was pretty good too. We used to walk to & from the main streets of Ao Nang everyday (~10 mins), which definitely made it enjoyable. Staff were very helpful too.

Hotel provided shuttle service 4 (?) times a day. We never got to use it because it was not a convenient time for us. Would recommend it go every hour as its only a 5min trip. Its slightly pricey but worth it. It has lots of places to relax, away from the crowd!

Room Tip: Some ground floor rooms have balconies that exit into the common pool, that'd be nice to have.
  • Stayed: December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank shruti S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this reviewResponded 21 January 2014

Dear Shruti S,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback, also your suggestion about shuttle service will be under our consideration.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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