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“Value for money” 4 of 5 bubbles
Review of Deevana Plaza Krabi Aonang

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Deevana Plaza Krabi Aonang
Ranked #5 of 105 Hotels in Ao Nang
Certificate of Excellence
Chandigarh, India
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Value for money”
4 of 5 bubbles Reviewed 6 February 2014

Good clean comfortable rooms. Very good breakfast ( make sure you get it as part of your booking, otherwise might be expensive if paid for separately). Good location, walking distance (20 minutes stroll) from Ao Nang, and other beaches, and all shopping areas, restaurants and attractions. Though most reasonable or good hotels in the vicinity are rather expensive, this hotel is a good balance. All rooms have a pool facing balcony. I would suggest to avoid the rooms with pool access, for lack of privacy in your balcony. To go to Krabi town is 500 THB. Airport to hotel is 800 bhat. Suggest rent a car on arrival at the airport, as these are very reasonable at only 1000 bath per day.

Room Tip: Avoid the more expensive pool access rooms. No privacy in your balcony. Pool is close enough from ot...
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  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ajoy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this review, 8 February 2014
Dear Ajoy S,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive & negative feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,739 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (381)
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London
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 5 February 2014 via mobile

Good location about 600BH from Krabi Airport and near the centre of Ao Nang, central for travelling to other areas.

This is the hotel we stayed at which reaches western standards. Exceptional service standards, spotless rooms, excellent breakfast. This was the first hotel we stopped at after 24 hours non stop travelling and I'm glad I spent the extra money.

Pool isn't ideal for kids being a contemporary style. Modern building design, good food in the restaurant but drinks hugely expensive.

Overall, if you can book in advance using one of the hotel booking web sites I would definitely recommend.

Don't stay too long in Ao Nang it's an absolute dump though!

Stayed January 2014, travelled with friends
Helpful?
Thank Daniel I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this review, 7 February 2014
Dear herodan,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive & negative feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vadodara, India
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 5 February 2014

Stayed 4 nites... Good service, Good food, Clean Pool, Perfect Pool Access Room, Friendly staff, Celebrations and special dinner were organized on the eve of christmas.....Helped me rent a bike with ease... You will never regret If you opt for this hotel.

Still there were couple of things that could have made me rate it 5star....
1) We had to wait approx. 4hrs to get a room which is too much as ppl staying in our room didn't checked out on time and the cleaning staff took a lot time to clean the room...Lately thou they provided wet napkins and a fan as it was too hot in reception 2) Being on honeymoon, there were no provisions made to make us feel special. 3) It was difficult to talk to staff in english but use to manage at the end.

Overall definitely yes for this hotel....

Room Tip: Go for rooms that are far from restaurant for more privacy :)
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  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mihirpatel83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this review, 7 February 2014
Dear mihirp83,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback, especially the negative one as we will consider it.

Anyhow, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bergen, Norway
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 3 February 2014 via mobile

Had the pleasure to stay at this hotel for four nights.
The staff were very friendly, the pool area was beautiful and the room was clean.
Ao Nang beach is fifteen minutes away by foot, or tree minutes in tuk tuk.
I will recommend this hotel to my friends.

Stayed January 2014, travelled as a couple
Helpful?
Thank erlendmoland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this review, 4 February 2014
Dear erlendmoland,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 3 February 2014

We stayed for 4 nights with the family (there are 4 of us) and we booked the family room.
I agree with some of the comments written by other users - it is a good 7 mins walk from the main road to the resort which means you get privacy and less noise.

The front office staff are courteous & transactional to proceed with your room booking and show us to the room but didn't give the hospitality to create an impression that you are in a 4 star resort that has a chain reputation.

The rooms are relatively big (1 king size bed, 2 bunk beds for the kids with winnie the pooh bear on it - this is cute and should make younger kids happy!). They have a PS 2 but the disc offered from front desk are all not working so the kids can't play?!
TV selection are also quite limited, lucky for Macau lotus channel - we could watch english movies at night.
We tried the Chinese New Year/International Buffet since we were there on the eve of CNY. It was a nice gesture for the management to change the theme on the eve of CNY to celebrate the occasion. However, the selection was not great and again I think we paid too much for the buffet.
In short, i think it is not the cause of the resort but Krabi in general didn't offer good food (unlike BKK, Phuket or Chiang Mai)..

Room Tip: They have a few rooms on the first floor that has pool access direct from the balcony but it can be...
See more room tips
  • Stayed January 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Joyce L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this review, 4 February 2014
Dear Joyce L,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive & negative feedback, especially your recommendation will be brought up to the team accordingly.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Deevana Plaza Krabi Aonang

Property: Deevana Plaza Krabi Aonang
Address: 186 Moo 3, Soi 8, Ao Nang Road, Ao Nang, Krabi Town 81180, Thailand (Formerly Mercure Krabi Deevana)
Region: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Ao Nang
#4 Luxury Hotel in Ao Nang
#5 Family Hotel in Ao Nang
#9 Romantic Hotel in Ao Nang
Price Range (Based on Average Rates): £
Hotel Class:4 star — Deevana Plaza Krabi Aonang 4*
Number of rooms: 213
Official Description (provided by the hotel):
Deevana Plaza Krabi Aonang offers chic accommodation in contemporary low-rise buildings located a short distance from Ao Nang Beach. With 213 stylish rooms and suites, each with a private balcony, you can enjoy the resort's excellent facilities and benefit from gracious and personalized service from the welcoming Deevana team. The brand new resort features an exceptional restaurant and bars, three outdoor swimming pools, a kid's pool, a restful and rejuvenating spa, and outstanding meetings and events facilities. ... more   less 
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Also Known As:
Mercure Krabi Deevana Hotel Ao Nang
Deevana Plaza Krabi Aonang Ao Nang

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