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£85
Fully refundable before Thu, 28 Mar
Breakfast included
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£71
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£62
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Reviewed 10 January 2017 via mobile

We had the pool access room. The rooms need to some renovations but the quality is just "ok"

The hotel spa was really good and the breakfast also was good.

If you will go this hotel take the pool access room or at least the pool view that the view is nice

Date of stay: February 2016
Trip type: Travelled as a couple
3  Thank JohannaKari
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Centara Anda Dh... K, General Manager at Centara Anda Dhevi Resort and Spa, responded to this reviewResponded 17 January 2017

Dear JohannaKari,

You are right! Pool access rooms are the best. Roll out of bed, onto your balcony and into the pool....way to relax.

We do have a strict rooms rejuvenation program and all rooms are done twice a year.

Best regards
GM George

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Reviewed 10 January 2017

Centara is one of the best hotels in Thailand we always stay in centara hotels when we travel to this beautiful country. The hotel met our expectations. We were fully satisfied with the hotel itself, services provided, good location and overall friendly environment.
We can recommend this hotel for all travelers to Krabi.

Date of stay: January 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Bekmyrat E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Centara Anda Dh... K, General Manager at Centara Anda Dhevi Resort and Spa, responded to this reviewResponded 17 January 2017

Dear Bekmyrat E,

WOW! Thanks for the kind comments and super rating.

All the best to you guys,

Regards
GM George

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Reviewed 9 January 2017

Don't get me wrong - we had a really nice time at the Anda Dhevi overall. However, we are regulars to Thailand, having stayed at many 4 and 5 star properties, and the Anda Dhevi fell a bit short for us on a few things.

The location of the hotel itself is excellent, and as other reviewers have said is a short walk from all that Ao Nang has to offer but being in a quieter location with shops, restaurants, and massage outlets close by if you don't want to venture far. Although the hotel's situation was a positive overall, the hotel didn't feel like a resort hotel - more a City hotel which we didn't really expect.

We got allocated a room on the 5th floor (the top) at the back of the hotel. The room itself was of a good size, with housekeeping overall being on the right side of acceptable. There is wire mesh fencing along the hotel border which scales the full height of the building, and whereas we appreciated the security we thought that this could be made to be a bit brighter over time. We felt as though we were living in a bit of a compound as a result and didn't spend much time on the balcony. Also, because of the location and as others have mentioned, the sunbathing area is totally unsuitable if you love the sun, and the best 6 beds (the only ones which get the sun all day) are taken early. The pool itself was very nice though, and beware, this hotel is very child friendly.

Many have complimented the hotel on it's breakfast but for us again, this was a bit of a disappointment. The quality of the hot food wasn't great and was very dried up in may cases, a symptom of being stood for long periods of time and not being refreshed. There is lots of choice though and you won't go hungry on a morning, no matter what your taste.

Our biggest annoyance were the enforced rules around the pool. We are not big eaters during the day and have always enjoyed a couple of Chang beers and a bag of crisps bought from the local 7-11 around lunchtime. We have done this at many hotels around Thailand but not at the Centara. We were told no consumption of food or drink bought from outside (clearly an attempt to sell more at their pool bar for three times the price). I can understand this rule for people bringing in pizza and burgers, but a bag of crisps?? This was a big disappointment to us, and we took our contraband to our room instead. It's just a shame that the other "pool rules" aren't enforced (such as reservation of sunbeds/leaving them unattended for long periods of time).

I'm trying not to come across as a moaner and to give an honest review (check out my other reviews of hotels of a similar standard in Thailand and you'll realise that I'm definitely not, and am usually easily pleased). On a positive front, the staff without exception were extremely friendly. The beds in the rooms were very comfortable. And once again, the location is fantastic. Would we stay here again - probably not on balance although we would return to Ao Nang.

Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank JollyHolidayer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Centara Anda Dh... K, General Manager at Centara Anda Dhevi Resort and Spa, responded to this reviewResponded 17 January 2017

Dear JollyHolidayer,

You are not wrong at all and your comments are well appreciated. Lots of detail that we can work with, thanks for this.

It seems that our policy on not allowing guests to bring outside food was stringently enforced which is not the idea and I am sorry we didn't do a better job of communicating. The reason we do ask guests not to bring outside food is because some tend to bring in the burgers, pizzas and street food. This is not what we cater to in terms of food variety, quality and packaging, our biggest concern being hygiene and food borne illness.

The other thing is, we are left to clean up the mess of something we did not create and its not a good look for other guests. We also have an extensive food & beverage offering that we would prefer our guests choose. Of course, if you prefer to eat elsewhere we wont stop you and I think you will find that almost every restaurant in the world will have the same policy.

Thanks again
GM George

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Reviewed 8 January 2017 via mobile

We had a pleasant stay at Centara Anda Dhevi. The property is clean and modern plus carefully maintained. The staff is really friendly and ready to offer help. Also, the location is good since you can walk pretty much everywhere in Ao Nang. We tried the breakfast once and the selection was wide. Although all in all our stay was great, there were some minor cons such as the lack of a full-body mirror in the room as well as bad light in the room (especially bad for putting makeup) and as many other reviewers mentioned, there are not too many sunbeds in the sun which doesn't make the pool area an asset if you're an eager sunbather.

Date of stay: January 2017
Trip type: Travelled with friends
Thank TakeOff_N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Centara Anda Dh... K, General Manager at Centara Anda Dhevi Resort and Spa, responded to this reviewResponded 17 January 2017

Dear TakeOff_N,

Thanks for the feedback and for the points for improvement.

Best regards
GM George

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Reviewed 7 January 2017

The hotel is located very near to the Ao Nang market and has everything in the neighbourhood one wants on a vacation. The hotel is neat and clean with a well managed pool area to relax and enjoy. The restaurant and food is good. Hotel Staff is very helping and sweet. Me and my wife went on our honeymoon tour and would definitely stay here again if we ever visit Krabi.

Date of stay: December 2016
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Sahil S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Centara Anda Dh... K, General Manager at Centara Anda Dhevi Resort and Spa, responded to this reviewResponded 17 January 2017

Dear Sahil S,

Thanks for taking the time to let us know your thoughts!

Glad to hear you and your wife were well looked after by the team and happy that you would stay again!

Let me know when and I will make the arrangements.

Best regards
GM George

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