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“Good value for money”

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Krabi Heritage Hotel
Ranked #43 of 110 Hotels in Ao Nang
Reviewed 18 May 2013

Stayed in Krabi Heritage for 3 nights, it's not what is shown in the pictures but is a good place for a solo traveller or a family, not recommended for a romantic holiday kind of thing. quite central and a 2 minutes walk to the beach, restaurants and shops. Rooms are clean. pool is very small. breakfast could be better, eggs are downed with water and taste like nothing. the reception staff are friendly apart from the casual walking in at night and the receptionist in having a nap on the lobby sofa. restaurant staff are horrible and extremely rude, they literally do not crack a smile and above all speak to you as if they are annoyed with you being there. overall not bad

  • Stayed: May 2013, travelled solo
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Thank nancydagher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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181 - 187 of 404 reviews

Reviewed 30 April 2013

This hotel is situated in the heart of Ao Nang, it has a small pool but the beach is only a two minute walk. Staff are very friendly and the hotel is clean. The hotel staff are friendly and offer lots of excursions. We have used the hotel for some eight years and always get a warm welcome when we return.

Room Tip: Sun is on the front of the hotel in the evening so good for drying swimwear
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  • Stayed: April 2013, travelled with family
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Thank June B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2013

We stayed in room 411. It is facing the road and will get sunshine in the evening. Evening sun is important to dry the swimming suit/clothes after full day of islands trip. The room is equipped with LCD TV (without USB input), fridge, hair dryer, kettle and balcony (to dry the clothes). It is very near to the beach and food stalls. Wifi is available in rooms and lobby but at times a bit slow mainly at night, maybe due to many users. From the room, the sound disturbance from the nightclub is minimal.

Room Tip: Look for odd number eg, 411, 211. this is facing the road and getting sun shine in the evening. Easy...
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  • Stayed: April 2013, travelled as a couple
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Thank Azrulkusairi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2013 via mobile

Traveling with a large group of Harley riders and guests, we took 18 rooms for a 4 nite stay in Krabi. We've stayed in Ao Nong many times, from beach front resorts to cheap rooms up off the beaten path. This the third year in a row at Heritage.
The Pluses:
Value for money. For B1500, it's just a short walk to the beach. If you spend all day on the sand or on a boat out diving, this is the kind of place to stay. Decent buffet breakfast. Nice pool with plenty of clean pool towels. Walking distance to good restaraunts. Close to the Irish Bar and also Soi Ding Dong. Decent bed and good air con. Coffee kettle and stocked refridge....nice. Also a handy lil bar directly in front of the hotel entrance, with good cheap fast laundry service. Contrary to other reviewers, we had Tabs, Pads and iPhones all streaming wi-fi from our room on the 3rd floor no problem.
The minuses:
Plenty of hot water for the bathtub, but when finished, we'd have a mini flood coming out the floor drains. Staff did come clean it up, but it was showers only, after the great flood. Rooms are ok, but a lil small. Small balcony also.
Final assessment: see ya next year!

  • Stayed: April 2013
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Thank DirtyErn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2013

Firstly, don't be taken in by the photographs of large rooms and oversized pool which sell this hotel on the website. It might have been a little more accurate to have shown pictures of staff who take no interest in your well being and literally sit around doing very little (including listening to ipods behind the reception desk).
The room we were offered was fine but wasn't cleaned for most of our stay. We had to ask reception to inform the cleaning staff to change the bedlinen and replace essentials like toilet rolls etc. This would seem standard protocol at most hotels but not this one!
Breakfast was fine but again, seemed like a chore for the staff. They are all eager to snatch away your breakfast plates at every given opportunity but do not want to assist you -this was too much of an inconvenience for them. Asking for cheese to be included in an omlette was literally too many eggs in their basket as this would involve having to walk to the kitchen, opening a fridge and having to walk back with the goods. Evidently too hard a task.
This hotel has the potential but, like so many of my reviews, standards of service and customer care are failing. There were much nicer hotels on the beach front and I would advise potential visitors to this beautiful location to look here first. For a few pounds they were more than happy for you to use their pool facilities and actually valued your custom.

  • Stayed: April 2013, travelled with friends
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Thank Johnniesland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2013

Found this hotel on hotels.com - currently travelling around Thailand and wanted a pool for a couple of days and this was showing as reduced to 1500 baht per night. We went to the reception area where one of the ladies was rude and disinterested and said we had to pay 2400. They then said that we had to book online which we did. The porters took our stuff to our room and stood there waiting expectantly for a tip and did not leave until they got one. Bathroom had not been cleaned properly and was old fashioned with a dirty shower curtain, shower tray full of other people's hair and sand.
Went to the pool which was nice and a friendly man walks around taking drinks orders, that was good until you get the bill that has a service charge on it!!! Admittedly it wasn't much but we didn't feel that was the point.
No safe in the room we had and could not get on the wifi either except in the lobby area.
The location is good, shortish walk to the beach and shops, restaurants and bars. Pool is good and breakfast was also nice.

  • Stayed: March 2013
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2  Thank Claire204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2013 via mobile

I stayed at this hotel for 1 night and ended up staying for 4 nights. Central location, great pool area, clean rooms, friendly staff. Couldn't ask for a better hotel! Definitely book this hotel for a couple holiday or groups of friends.

  • Stayed: March 2013
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1  Thank Trustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Krabi Heritage Hotel

Address: 312 Moo2 | Ao-nang Beach, Ao Nang, Krabi Town 81000, Thailand
Region: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #43 of 110 Hotels in Ao Nang
Price Range: £25 - £73 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Krabi Heritage Hotel 3.5*
Number of rooms: 78
Official Description (provided by the hotel):
The Krabi Heritage Hotel can be found on a peaceful and tranquil corner of Ao-Nang beach just 20 minutes from the centre of Krabi town. Here you will find a peaceful and relaxing hotel which is perfect for a dream holiday in the resort of Krabi. Here you will find the gateway to the islands of Phuket, Koh Phi Phi and Ko Lanta. Krabi is a beautiful resort with some of the most dramatic scenery in Thailand. Come and stay in one of the 78 deluxe hotel rooms that are set in beautifully landscaped gardens. Enjoy the climate and weather of Krabi which offers warm sunny weather and some of the best sunsets in Thailand. This top destination makes for a wonderful romantic break away from the chaos of the capital of Bangkok. ... more   less 
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Also Known As:
Krabi Heritage Hotel Ao Nang

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