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“Good family hotel”

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Holiday Inn Resort Krabi Ao Nang Beach
Ranked #15 of 111 Hotels in Ao Nang
Certificate of Excellence
Reviewed 14 June 2014

Currently stay at this hotel, stay here for 3 nights, hotel is great, staffs are excellent with Thai hospitality. Hotel with great swimming pool, kids club, and child playground, during this rain season even no need step out the hotel.

But 2 little thing hotel should look into it and make the hotel 100%. 1. The shower in my room, when turn to big flow, the water come out very hot, it is danger when bath with children, when turn to small flow, the water become cold. 2. The toilet flush not in good function.

Other than this 2, holiday inn really make my holiday perfect.

Stayed: June 2014, travelled with family
Thank eeleng911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elyes_Ben_B, General Manager at Holiday Inn Resort Krabi Ao Nang Beach, responded to this reviewResponded 16 June 2014

Dear Guest,
Greeting from Holiday Inn Ao Nang Beach, Krabi and hope your trip back home went very well.
Thank you for taking the time to share your feedback with us at Trip Advisor.
We were very pleased to learn that you had a nice stay with us recently and that you enjoyed our property and services. Again thank you for choosing the Holiday Inn Krabi. We certainly look forward to welcome you back at our resort on your next visit to Krabi.

Best Regards,
Elyes Ben Brahim

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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932 - 938 of 1,879 reviews

Reviewed 10 June 2014

A nice place with a great pool aera and for a very good price. Don't book the breakfast its absolutely nothing special - outside the resort you will find better possibilities and much tastier and cheaper.

Room Tip: TAke a room with pool access or sea view otherwise you look in a not very nice garden
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Hans F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elyes_Ben_B, Manager at Holiday Inn Resort Krabi Ao Nang Beach, responded to this reviewResponded 11 June 2014

Dear Guest, Hope your trip back home went well and greetings from Holiday Inn Ao Nang Beach, Krabi and Thank you for taking the time to share your comments with us at Trip Advisor. We were very happy to learn that you had a wonderful stay with us recently and that you enjoyed our property and services. I was very proud to share your fabulous comments with all staff. Again thank you for choosing the Holiday Inn Krabi. We certainly look forward to welcome you back at our resort on your next visit to Krabi. Best Regards, Elyes Ben Brahim General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2014

We looked online for different hotels and picked Holiday Inn. I love the poolside where you can just come out from your room and into the pool.
Breakfast there is awesome, american and local Thai breakfast. Beach is just across the road, lovely sunset to see in the evening.

Room Tip: Pick the rooms by the main pool area, there is a pool bar you can enjoy drinks there.
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  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sweetcheese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elyes_Ben_B, General Manager at Holiday Inn Resort Krabi Ao Nang Beach, responded to this reviewResponded 11 June 2014

Dear Guest, Greeting from Holiday Inn Ao Nang Beach, Krabi and Wow, Thank you for taking the time to share your comments with us at Trip Advisor. We were very happy to learn that you had a wonderful stay with us recently and that you enjoyed our property and services. I was very proud to share your fabulous comments with all staff. Again thank you for choosing the Holiday Inn Krabi. We certainly look forward to welcome you back at our resort on your next visit to Krabi. Best Regards, Elyes Ben Brahim General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014 via mobile

When I reach at holiday inn the receptionist was friendly plus the cheak in to the hotel was fast. The room was clean plus big and the cleaner did the room everyday. The breakfast was good and the swimming pool was nice. The location of the hotel was good Cause it's was in the middle of the tourist place. There was the taxi outside and it's cost 60bath to go to the center Where you can find food and pubs. Overall the hotel is really good.

Stayed: June 2014, travelled solo
2  Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elyes_Ben_B, General Manager at Holiday Inn Resort Krabi Ao Nang Beach, responded to this reviewResponded 8 June 2014

Dear Guest,
Greeting from Holiday Inn Ao Nang Beach, Krabi.
Thank you for taking the time to share your feedback with us at Trip Advisor.
We were very pleased to learn that you had a wonderful stay with us recently and that you enjoyed our property and services. Total guest satisfaction is our utmost priority and thanks to your positve comment and feedback that we are able to maintain on our service standard. It's always a great pleasure reading a positive reviews from our valuable guest such as yours.

Again thank you for choosing the Holiday Inn Krabi. We certainly look forward to welcome you back at our resort on your next visit to Krabi.

Best Regards,
Elyes Ben Brahim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014

Me and my wife stayed at Holiday Inn Krabi for our honey moon from 11th May 2014 till 16th May 2014. Below was our experience about the Property, Its staff, food and service.

Property : The resort is spread across old and new building with two swimming pool. We were accommodated in Premium Pool side view on 2nd floor. Room was clean and swanky as we were residing in the new building. There were no special or complimentary arrangements from hotel despite knowing that we were on our honey moon, a bit downer there. The plus point was the free wifi, which helped us stay connected with outside world. The room was also equipped with an LCD TV and a DVD player which we never used :)

Staff: The staff at the hotel was superb (except for a rude incident, which I will highlight later). I still remember their friendly faces with a smile while greeting us during the breakfast. I must compliment the two guys at the bar alongside the pool, they were very professional with their service.

Food: Me and my wife regretted being a vegetarian in Thailand. No good vegetarian option in the restaurant menu. The only saving grace was the breakfast which had loads of varieties in fruits and breads. I strongly recommend a decent vegetarian menu to the GM. The bar counter was decent with limited options in cocktails.

Service: Rating the over all service 4 stars out of 5. There is some scope of improvements with regards to food and further improvement in service.

And finally, the small rude incident that we faced on our penultimate day of stay. It was a leisure day for us with no schedule trips, hence we decided to stay at hotel and enjoy the day, also it was raining a bit. We decided to hit the pool, after enjoying the beverages at the bar we went back to our room. The hotel provides two complimentary bottles of packaged water per day. As we were in our room the entire day two bottles were not sufficient. After the consumption of first two bottles, we called up the reception for a refill and even told them to charge us for the same, we didn't want to consume the water from Mini bar as we were a bit skeptical about its tenure of being there. Despite of our repeated requests, we were provided with just one extra bottle of water. I also informed the reception to charge me of the bottles they are sending, but in vain. Finally, we had to consume the water from Mini Bar.

This was our experience of staying at Holiday Inn Krabi. :)

Stayed: May 2014, travelled as a couple
2  Thank Yashpal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elyes_Ben_B, General Manager at Holiday Inn Resort Krabi Ao Nang Beach, responded to this reviewResponded 8 June 2014

Dear Guest,
Hope your trip back home went very well and thank you for taking the time to share your feedback with us at Trip Advisor.
We were very pleased to learn that you had a wonderful stay with us recently and that you enjoyed our property and services.
Again thank you for choosing the Holiday Inn Krabi. We certainly look forward to welcome you back at our resort on your next visit to Krabi.

Best Regards,
Elyes Ben Brahim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014 via mobile

Our stay was the most memorable one. Holiday inn has lots to offer. Everything was so good. Our rooms were at the best location ... Poolside fun was amazing . The kids zone was the best out omf sll . Kids hd the best time of thr life.. Thnx & wish u luck always... Highly recommnded hotel

Stayed: May 2014
Thank Ratna J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elyes_Ben_B, General Manager at Holiday Inn Resort Krabi Ao Nang Beach, responded to this reviewResponded 8 June 2014

Dear Guest,
Greeting from Holiday Inn Ao Nang Beach, Krabi and Wow, I love your feedback.
Thank you for taking the time to share your comments with us at Trip Advisor.
We were very happy to learn that you had a wonderful stay with us recently and that you enjoyed our property and services. I was very proud to share your fabulous comments with all staff. Again thank you for choosing the Holiday Inn Krabi. We certainly look forward to welcome you back at our resort on your next visit to Krabi.

Best Regards,
Elyes Ben Brahim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

Stayed here for 3 nights on a quick R&R trip to Krabi at the end of May. Stayed in a king-bed pool access room.

Pros :
(1) Clean Rooms
Again this is the most important yardstick of any hotel and nothing to complain here. Snap shots of the room included

(2) Great Service
What stood out was the great service from the staff. They did everything promptly and with a smile. And two staff in particular were stand out for us, Firstly was Smile who was on duty at the buffet breakfast, after just a day she remembered our coffee preference for a latte, she would bring one to us after we were seated the next 2 mornings. Ya from house-keeping not only did she clean up the room great, she left some of the most amazing towel art, with towels in the shape of swans and so forth the days we were there. Forgot to take photos of them.

(3) Complimentary Internet
Something every hotel should be providing

Cons / Point of Contention :
(1) Location
Depending on personal preference, the location of the property can be an issue. It is easily a 15-20 minutes walk to reach the main streets of Ao Nang Town where most of the restaurants and shops are. It isn't far to walk and it is pleasant walk especially in the evening. Or it is a THB30/pax if you prefer to take a tuk-tuk. However on the left and right as you exit the property they are quite a few eateries and also a mini-mart is just outside the hotel. So if you want to be in the heart of Ao Nang Town, the location might be a bit of a down side.

Conclusion :
Had a great trip to Krabi and a great stay, enjoyed myself and the service from the staff made it all the better. The distant from Ao Nang town didn't bothered me personally. Likely will stay here again if we come back to Krabi / Ao Nang

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank TongHwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elyes_Ben_B, General Manager at Holiday Inn Resort Krabi Ao Nang Beach, responded to this reviewResponded 6 June 2014

Dear Guest,
Thank you for taking the time to share your feedback with us at Tripadvisor.
We were very pleased to learn that you had a wonderful stay with us recently and that you enjoyed the hotel’s products, facilities and services. Total guest satisfaction is our utmost priority and thanks to your positive comment and feedback that we are able to maintain on our service standard. It’s always a great pleasure reading a positive review from our valuable guest such as yours. We certainly look forward to welcome you back at our Hotel on your next visit to Krabi.

With best regards,
Elyes Ben Brahim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Resort Krabi Ao Nang Beach

Address: 123 Moo 3 | Ao Nang Beach, Ao Nang, Krabi Town 81000, Thailand
Phone Number:
Region: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Ao Nang
#6 Family Hotel in Ao Nang
#7 Spa Hotel in Ao Nang
#11 Romantic Hotel in Ao Nang
#12 Luxury Hotel in Ao Nang
Price Range: £119 - £251 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn Resort Krabi Ao Nang Beach 4.5*
Number of rooms: 173
Official Description (provided by the hotel):
Krabi’s best value resort with a playful sense of tropical fun. Our Family Experience is second to none in the local area with wide a range of room options to suit your family size and budget. All children are given Kid’s Club membership and our activities program provides daily changing in-door and out-doors options. The kid’s pool is the highlight with fountains and 4 water slides to suit every age. Paid babysitting services are also available. Couples will be pampered in our exclusive adult-only Couples Wing with private pool and premium amenities. Discover direct pool access rooms, large balconies, ocean views and much more. A private swim-up pool bar offers daily Happy Hour and a range of easy dining options. ... more   less 
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Holiday Inn Resort Krabi Ao Nang Beach

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