Make no mistake, this hotel is a wonderful old lady with grand old staircases sweeping up to the first floor with an open aspect to the start of the swimming pool, which extends over several levels. The grandeur continues in the room, which has a lovely big balcony and good air conditioning, with very nice, large, marbled bathrooms. The Wi-Fi is good in reception but it is annoying to have to pay in the rooms. The breakfast area on the roof terrace is marvellous & we found the breakfasts to be world class, with exceptional quality food and fruits, while you admire the sea view of Aonang.
We were only disappointed on one count and that was with the attitude of one receptionist towards the free shuttle from the airport, because we had booked seven nights. Check online if this deal is current for 5+ nights,, because it is a big saving. However the receptionist felt we should be paying 700 baht each way and emailed us to confirm this charge two nights before we arrived. This charge was never clarified during our stay and it was only after a week that this was finally resolved by the charming front office manager who confirmed that there would be in fact be no charge as per their contract booking. We found this to be a disappointing aspect of the holiday, because it had not been resolved on arrival and it took one whole week to resolve, when we should have been enjoying our holiday.
The situation of the hotel is good, although it is a bit of a walk to the beach area. The restaurant is good, but not frequented very well by guests. There are plenty of restaurants close by which offer cheaper and different food.
All in all, this is a very good hotel with grand credentials, and it was an enjoyable stay. But do check the transport well in advance and don't let them charge you for it if it is supposed to be free. Although it did not affect our stay, much decor is tired on the exterior and the lift carpet is pretty awful, but then they need to get their service better so people go back. After all there ARE other properties. It needs sharper management.
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- Also Known As:
- Pavilion Queen`s Bay Hotel Ao Nang
- Pavilion Queens Bay Krabi
- Pavilion Queens Bay Hotel Krabi
- Pavilion Queen's Bay Krabi/Ao Nang