This hotel has an ideal location, great pool and lovely rooms but the staff really cannot be bothered to help at all. In fact they were useless. Some staff on the desk have such limited english that they actually cause problems rather than sorting them.
The bedrooms we stayed in were a great size however out aircon broke. We were changed to a different room where the shower leaked all over the floor of the bathroom but the bedrooms themselves were fantastic with a tv and fridge/freezer
The restaurant next to the pool had a good choice of food but was very expensive and the staff were very apathetic. When we arrived we had no help carrying our bags and the staff didnt even greet us. We were stood at the desk for ages just waiting for one of the 4 behind the counter to see to us. This lack of interest was made even more of a kick in the teeth when a large group of chinese and thai guests arrived and were greeted with smiles and complimentary drinks. The internet price was extortionate and doubled overnight.More
- Free Wifi
- Free parking