The hotel has a prime location, their landscapes are amazing but the lack on everything else, their service its very poor! I´ve asked several things to the manager and despite the answer was positive, nothing happens afterwards! First request: Can I use the safe inside my room? Yes, I will send someone to give you access, I´ve waited almost 2 hours and I´ve called 2 times and still nothing happened, all they had to do it was unlock the safe it the master key, Second request: My bedroom has mould! Can I change for another one? Yes i will send someone to take you for another room, 2 hours after and 3 phone calls finally someone shows up.
I could keep giving examples, but theres no point....
- Official Description (provided by the hotel):
- Pakasai Resort promises a romantic, relaxing vacation in the sun within a beautiful tropical garden setting. Just a few steps away from Ao Nang, Krabi's most popular beach, Pakasai offers 4-star service with a smile, chalet and suite accommodation, and an environmentally-conscious determination to make its guests feel very much at home. ... more less
- Reservation Options:
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- Also Known As:
- Pakasai Hotel Ao Nang
- Pakasai Hotel Krabi
- Pakasai Resort Krabi/Ao Nang