Stayed 6 nights in April 2014. We had prepaid so would have lost our money if we had if moved hotels. On arrival we had to ask for our bedding to be changed as the sheets were torn and had sticky yellow stains on them.
The buffet breakfast consisted of unrefrigerated cold meats which were uncovered and were crawling with flies. Food which had been dropped was left on the floor and not cleaned up. On the second day I requested to speak to the catering manager and explained what a serious health hazard this meat posed as it was just left in the heat, unrefrigerated and uncovered. The following day the meat was covered but not kept cold but by day 3 the covers had just disappeared and the meat was left crawling with flies again.
In the 6 days we stayed at this hotel we never saw a manager. They just let their demoralised staff take all the complaints. Food was just left in the lobby in the floor whilst staff stepped over it. The soft furnishings in the room where filthy and stained and had clearly not been washed for months. The furniture in the lobby had holes in it and was falling apart. A depressing time was spent at this hotel, which was in a good location. But for the sake of a 5 minute walk to the beach, there are much better hotels in the area.
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- Also Known As:
- Golden Beach Hotel Ao Nang
- Golden Beach Krabi
- Golden Beach Resort Krabi/Ao Nang