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“Huge Mistake, never again”

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Aonang Ayodhaya Beach Resort
Ranked #77 of 108 Hotels in Ao Nang
Riga
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Huge Mistake, never again”
Reviewed 28 January 2014

We stayed in the main Ayodhaya wing from December 31, 2013 till January 13, 2014, including so called New year's dinner. The owners of this hotel were changed about 1 year ago, and now, Ayodhaya has only what's left of its exterior charm. This hotel became an ordinary Chinese hostel for 1-2 nights for sky high price.

New Year's dinner: They took additionally 500$ for the New Year's dinner: the food was cooked in the unpretentious Chinese style, fatty vegetables, skins of chicken, seafood ended immediately....all tasteless, poor choice. No single small glass of champagne or wine was offered free of charge. New Year's evening program was very short and primitive
Swimming pool: Large pieces of glass on the bottom, we claimed several times to reception, and nobody tried to clean that part of the pool. They only restricted access for a couple of days. Staff poured chlorine directly in the pool from a pail. Muddy dirty water. Nobody swam there after January 1.

Breakfast: Every day the same, of the cheapest products, yoghurt was available if you personally ask somebody of the staff. Empty bowls. Bowls for raw vegetables were almost or fully empty, especially cucumbers and tomatoes. After January 10 deserts were changed with pieces of bread, but it was not a large lost as choice of desserts was very poor, tasteless. And mosquitos are everywhere, especially in lobby and breakfast areas.

Location: beach nearby the hotel is very dirty and, if you want to swim in the clear water you have to go by feet (20 min.minimum) or to pay for tuk-tuk 30 bats per 1 person or minimum 60 bats, if you travel alone.

Staff: only 1 girl in blue T-shirt was fluent in English. She tried very hard to do everything from her, but nothing depends on her. Our friends got a problem with safe box in the evening, and engineer was available the next day only! "Lightning-fast" response to customer's request. In general, the staff was very nice and welcoming, but not fluent in English.

Cleanliness: ragged walls, cockroaches crawling out of air conditioning, empty jars for shampoo and shower gel...

Sleep quality: no soundproofing

Rooms are large, convenient, additional bed is available for adult, too. There is additional door in the room, and this door divides the room into two bedrooms.

My photos are enclosed.

Room Tip: Success wing means another hotel near Ayodhaya hotel, cheaper and worth. Stay in the main wing. Bett...
See more room tips
  • Stayed January 2014, travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank Irina50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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210 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
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  • Danish first
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English first
Oxford, United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 January 2014

We stay in this hotel for 5nights from 4 Jan. 2013. Hotel looks very impressive from the front,but that's all good. I never met before in whole Thailand so many mosquitoes!!! They are everywhere,especially hotel restaurant. Couldn't eat my breakfast(worst ever seen and eat) in peace because they've been bitten all the time. Pools,bars etc looks terrible,need clean and put some live in this place. Atmosphere in this place could compare with some horror. I bealive this hotel was amazing in first few years working but now everything stop and looks death. Only good think is size of bedroom and reception ladies -always smiling and helpful.Anyway never back to this hotel.

  • Stayed January 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank oskar k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ao Nang hotels

Maidenhead, United Kingdom
Level 4 Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 January 2014

We stayed here for 3 nights over New Year 2014. The hotel looks very impressive from the outside; it looks like an old temple. We were lucky to get an upgrade and were taken to our room which I was quite impressed with as it was large. However it looks quite old and shabby and could have done with a good clean. The beds were very hard as well. The swimming pools do not look very inviting and could have also done with a good clean. The location was ok and there are some nice restaurants if you walk into the town; the beach isn't the best but it was a good couple of days as we hired a bike and explored the area. The breakfast isn't great and the staff did not speak good English. We decided to leave a day early and head onto our next hotel, this provide a problem, as they said we would not be able to get our cash deposit back as it was not onsite, after about half an hour it appeared and we were able to leave.

Overall it wasn't an awful experience however I would not go back and therefore would not recommend it to anyone.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank EmmaEales100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 8 January 2014

I booked this hotel through booking.com (never again - booking.com website provided false and misleading information on this hotel ) for 4 nights and I had to check out of this hotel after few hours due to several major issues ranging from poor hygiene, lack of security and highly inadequate service issues.

1. I couldn't lock the balcony and front door. I had to contact the front desk each time I left the room and wait for more than 10-15 minutes before they came up to remove the key being stuck in the keyhole of the front door.

2. I had to go up 4 flight of stairs ( due to saving electricity, they turn their lifts off).

3. A large yellow stain on the bed sheet which was smelly. Please see attached photos.

4. TV didn't work. There was no WiFi as advertised by booking.com!

5. I burnt my hand when I turned the tab water on to wash my hands as there was no cold water! , other than boiling hot water.

6. The staff were very unprofessional and spoke no English. I tried to communicate them in my basic Thai. I found them very rude and unhelpful.

7. Please do yourself a favour and don't spoil your holiday by staying at this horrible hotel.

8. The location of the hotel is not ideal at all. It is at the end of the long dark alley surrounded by vacant block of land, I didn't feel safe at all.

9. Booking.com claimed that I didnt show up at the hotel. This was part of their cheap tactic to deny me the opportunity to provide feedback on their website about this hotel. Fortunately, there are other venues such as tripadvisor website in which I can inform others about this experience so they take their money and business elsewhere.

I met a young German couple who had encountered similar issues. They told me that the hotel management had threatened them to call the police and have them locked up! - They had also made their booking on www.booking.com website and they said there was mould in their room.

As a consumer I feel totally ripped off as this hotel failed to deliver basic accommodation requirements.

After more than 2 weeks of waiting and being given the run around from booking.com and Ms Supawadee , the hotel management, I was left with no option but to commence legal proceedings against booking.com . Fortunately, I am in the position to have the skills and resources of making booking.com accountable for their false and misleading advertising of this hotel. In the mean time, please dont stay at this hotel as you would regret it. And dont believe the positive reviews on this hotel. I question the veracity and genuineness of them.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank paymaan2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 January 2014

The hotel had an impressive exterior but it ends there. Too much mosquitoes. Staff not well versed in English (They do not understand newspaper). Breakfast no variation. We had to wait 2 hrs to get into into 2 room - even though confirmed and paid for

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank asokan63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 January 2014 via mobile

Boiler of our adjecent room blasted on 26th dec nite breaking the wall n door...kept us in a shock for two days of our stay.
Luckily family staying in that room were just shifted to adjacent room few hours before n nobody got hurt. That family was complaining about room frm past couple of days that boiler is not working. This negligence was not expected from so called 4 star hotel.
No proper light arrangement in the nite in hotel premises therefore its looks scary after sunset though very beautiful in the morning.

My experience is bad because of accident happened which can happen anywhere bt i wud not recommend this hotel.

Stayed December 2013, travelled as a couple
Helpful?
5 Thank harshadp2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 January 2014 via mobile

I stayed here for 2 nights.. The room and bathroom are very big. It's very different to your normal stay but I enjoyed it. The location is good not in the heart of ao nang but plenty of restaraunts shops and massage close by. I was getting a Tuk Tuk between 40 and 60 baht to get into the heart of it all.. The staff were friendly and very helpful. A couple of negatives is the elevator was not working.. Not a big deal for me but others staying on the top floor is hard work. Don't expect too much out of the wifi in room or lobby, breakfeast was very standard but okish... The place is fairly old and that shows on the exterior but the room was clean and in good condition.. It really does feel like your staying in an old temple or massive castle.. I probably wouldn't stay here again but don't regret it as overall it was in interesting experience

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Traveller_bug_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aonang Ayodhaya Beach Resort

Property: Aonang Ayodhaya Beach Resort
Address: 112/2 Moo 3 | Ao Nang, Ao Nang, Krabi Town 81000, Thailand (Formerly Ayodhaya Suites Resort & Spa)
Region: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#21 Spa Hotel in Ao Nang
#21 Top resorts Hotel in Ao Nang
#25 Luxury Hotel in Ao Nang
Price Range (Based on Average Rates): £
Hotel Class:5 star — Aonang Ayodhaya Beach Resort 5*
Number of rooms: 228
Official Description (provided by the hotel):
Welcome to Aonang Ayodhaya 5 Stars Luxurious accommodation that blends Thai legendary hospitality with the old era of Siam tradition, Aonang Ayodhaya consists of 2 wings separately. Main wing " Ayodhaya suite wing " offer suite room type while "Success Wing" offers superior room,superior family room, deluxe room room, deluxe family type. Our Success wing is 3 floors high, there is no elevator in Success wing. We only have elevator for Ayodhaya suite wing. All the rooms provide true international features and services with a fascinating historical setting to ensure all guests a stay in absolute comfort. ... more   less 
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Also Known As:
Ayodhaya Suites Resort And Spa
Ayodhaya Hotel Ao Nang
Ayodhaya Hotel Krabi
Ayodhaya Resort Krabi
Aonang Ayodhaya Beach Resort Krabi/Ao Nang

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