A friend booked two seaview rooms through agoda. Upon arrival to hotel they told us that they could not give us the seaview room and downgraded us to ground view. The hotel refused to refund the difference in rooms and instead offered us dinner every night. Later another person came to get a room as a walk-in and was quoted a price for the seaview room for the night! We brought this up with the receptionist who was then incredibly rude.
One would believe if a hotel actually wanted to make it up to us they would treat us better at dinner. After all their costs for dinner are extremely low (ingredients), but NO. For a 5 person dinner we were given 4 "dishes". Apparently they consider RICE and SOUP a dish. So it was TWO plates, one vegetable, one fish for FIVE people. The waiter told us she was the manager, this was standard, and that was it.
About the room: the bathroom looked quite dated and not especially clean with openings that run fans 24/7. This means no matter how many doors were closed mosquitoes would get in. Finally the breakfast was not very good.
In the end Agoda transferred us to the Mercure which although not next to the beach is better in EVERY WAY.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Travel Republic (UK), Ebookers, Hotels.com, Ctrip TA, TripOnline SA, getaroom.com, 5viajes2012 S.L., Evoline ltd, HotelQuickly, HotelsClick and Cancelon so you can book your Beach Terrace Hotel Krabi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Beach Terrace Krabi
- Beach Terrace Hotel Krabi Ao Nang