We are a couple traveling for only three weeks around Thailand so are looking for at least average accommodation for us this was very basic and we have a few bad and good points.
The hotel was to pick us up from the airport at 3.20pm no one showed up until at least 4.30pm.
When we finally got to the hotel the receptionist apologised and said we had been upgraded, we got the key and went to the room happy to have been upgraded, until we saw the room. It was on the 2nd floor above the kitchen, the bath had a hole in it and was very grubby, the floor was dirty grubby marks on walls and cobwebs all around windows and the safe did not open. We rang out travel agent from Bangkok who rang the hotel and they offered us a different room. We then was moved to the 4th floor, this room although still un clean floors, grubby bathroom was a lot better and we had views. Always ask for a higher floor room!! We had an upgrade to a deluxe room so I don't want to think what the basic other rooms are like. The shower was not very hot or powerful but this seems to be the case in most hotels in Thailand.
The bed although hard was fine and we did not struggle to sleep, room was quiet but needed better curtains.
We had a problem with the bathroom sink leaking they give us towels as was late at night and sorted first thing in am which was good.
The breakfast I did not like but other people seemed happy to be eating it, fruit, pasta salads, boiled ham, hot dogs and omlets can be requested, also toast available to make yourself others bits also available. Not a British breakie if that's what your looking for.
The wifi was good although can only be used in reception area, the hotel also has a travel agents who offer discount on the trips if you are staying in this hotel based next to reception.
The reception claims to be 24hr but two nights we found the receptionist to be asleep under a blanket on the floor.
The location is the hotels best feature by far. We did not use the pool in our 4 day trip as did a few excursion so cannot advise
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- Also Known As:
- The Palace Ao Nang Hotel Ao Nang
- The Palace Ao Nang Krabi