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“Excellent hotel with outstanding personnel”

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Hotel Coral & Marina
Ranked #1 of 37 Hotels in Ensenada
Certificate of Excellence
Trinidad
2 reviews
“Excellent hotel with outstanding personnel”
Reviewed 9 February 2014

I stayed here with my family for Christmas Week and we really enjoyed the property. Everything worked fine; the food was excellent; and the staff was truly helpful and knowledgeable. Senor Valentin at the front desk welcomed us when we arrived and kept us informed while we were there. When we departed we accidentally left a pair of expensive sun glasses in one of our rooms. The manager of the hotel and the administrative staff went out of their way to be certain that these were returned to us. Note, however, that the hotel is some distance from the center of town and that there is no beach. Fortunately, there are two large pools that are excellent for swimming laps or just relaxing.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jdobbins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCoralMarina, Manager at Hotel Coral & Marina, responded to this review, 10 February 2014
Dear jdobbins:

Thank you for your terrific remarks, which I have shared with our outstanding staff. We are thrilled to hear that you enjoyed your stay, the food, the swimming pools and the customer service.
It is so nice to hear about your glasses experience, it is an honor been recognize for our honesty and loyalty to our distinguished guests.

Thank you for the special mention to our Manager, administrative staff and Valentin, we really appreciate it.

We look forward to welcoming you back soon.

Kind regards,

Ing. Adalberto Villa
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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540 reviews from our community

Traveller rating
    289
    153
    68
    16
    14
See reviews for
126
150
17
92
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Santa Barbara, California
1 review
Reviewed 6 February 2014

We stayed at this hotel recently for two nights and it was a wonderful experience. The rooms were clean and food was great, specially the breakfast buffet. The staff were very friendly and spoke English which was a big help. I want to specially thank Pedro the bartender, who made it more enjoyable to have a drink at the bar and Jesus Camacho, the valet who saved us hours at the border crossing by getting us the fast lane pass. Thank you Jesus and Pedro
From BK

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BK R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCoralMarina, Manager at Hotel Coral & Marina, responded to this review, 7 February 2014
Dear BK R,

Thank you for sharing with the TripAdvisor community your wonderful experience at Hotel Coral & Marina.
It is magnificent to know that you like the cleanness of the room and that you enjoy the food of Bistro Cava specially our delicious breakfast buffet.
We appreciate the mention you made for Pedro and Jesus is an inspiration for them and for all the staff to receive great remarks as the one you share with the community, personally I will thank to them.

As I said before, I am proud of our Staff and their passion for delivering service, I feel very glad to know that our commitment with guest satisfaction is being perceive.

I hope to see you again very soon.

Sincerely,
Ing. Adalberto Villa
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 January 2014

I recently stayed at the hotel coral with a friend for 3 nights. I was very pleased with my experience there. All though I speak some Spanish it was not necessary as all the staff (front desk, bell captains, dining room staff) spoke flawless english. The service was very professional and attentive (what I usually find in a 4+start hotel).The decor and landscaping are beautiful. The only downside, and this is minor, is the rooms are a little dated (decor) but not worn out and they use low energy bulbs that don't put off much light. The rooms themselves are huge and have great views and a great balcony. The room came with a great full service breakfast and spa credit. We used both. The gym is well equipped. The only other draw back is that there was some sort of problem with the jacuzzi heater and I was not able to use the jacuzzi the whole stay.

Room Tip: call the hotel directly to get the best rates. the rate the hotel gave us was far better than any o...
See more room tips
  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCoralMarina, Manager at Hotel Coral & Marina, responded to this review, 21 January 2014
Dear teentravelmom,

Thank you for your great contribution. I apologize for not meeting your expectations about the room decor and the light, at the present time we are working at the remodeling of the rooms 30% of them are totally renewed the names are Standard Deluxe, Junior Deluxe, Coral Deluxe, Master Single & Double Suite, Honeymooner and Presidential Suite. Sorry for the inconvenience with the Jacuzzi as you said we had a problem with the heater.

I feel glad to know that you had a pleased experience at the hotel and with our attentive staff, it is an honor to receive this remarks it encourage us to bring our distinguished guests the best service.

Thank you for sharing a room tip for the community.

I look forward to your return to Hotel Coral & Marina.

Warm regards,

Ing. Adalberto Villa S.
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
1 review
Reviewed 16 January 2014

Hotel staff are very friendly and helpful. It's our second time here in three months for a long weekend and we can highly recommend the food and the accommodation. The Sunday brunch especially is without equal!

Room Tip: Rooms on the sixth floor have been remodeled and are large, sunny and with a great view.
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helen672
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCoralMarina, Manager at Hotel Coral & Marina, responded to this review, 17 January 2014
Dear Helen672,

We appreciate your comments and the worthy recommendation for the TripAdvisor community. It is very nice to notice that you are a frequent guest and our pleasure be your host.
Thank you for the remark of our famous and delicious Sunday brunch.

We look forward to welcoming you back to Hotel Coral & Marina soon.

Sincerely,

Ing. Adalberto Villa S.
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hemet,Ca
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 January 2014

we were there from 1-06-14 tell 1 08-14. as usual had a great stay -nice room with a view of the marina & Ensenada. service great & the restaurant also very good. the help from the bell captans ,,maids , the f ront desk, shuttle drivers and the manager were all very good. I think it's the best place to stay in Ensenada

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hemet12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCoralMarina, Manager at Hotel Coral & Marina, responded to this review, 10 January 2014
Dear Hemet12,

Thank you for your marvelous third contribution to us, it is an honor been the place where you stay at Ensenada.

We are gratified to know that you enjoyed your stay, it is our commitment to bring the best service for our customers.

Hotel Coral & Marina staff and I will enjoy to welcome back you soon.


Sincerely,

Ing. Adalberto Villa S.
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 December 2013 via mobile

Hotel Coral was amazing. The staff was so friendly & accomodations superb. I would recommend this hotel to anyone traveling to Ensenada. The spa was very relaxing and the marina gorgeous. We will definitely be back.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank lhill713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCoralMarina, Manager at Hotel Coral & Marina, responded to this review, 2 January 2014
Dear lhill713,

Thank you for your terrific comment, we really appreciated. I am glad to know that your accommodations were superb and that you can relax during your stay at the SPA and as you said the gorgeous marina.

Your awesome recommendation about the hotel make me and the staff feel magnificent, it encourage us to continue improving the services we bring to our guests.

The staff and I will be very happy to be your host in the near future.

Best Regards,

Ing. Adalberto Villa
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 December 2013 via mobile

We only stayed one night but it was great. The bed was super comfortable, good quality sheets and pillows.
The other bonus was the indoor pool as we were there in December. It is heated and indoor so very usable. My two year old was in heaven. I didn't use the spa or gym in our short stay but the gym was large and very heavily used. They are in construction on a new large spa. Looked like it will be nice.
We ate dinner out but did get a burger poolside from the restaurant and it was really good.
The best part about this hotel was the staff. Very friendly and helpful. Always a friendly face asking how they can help. We will be back!

Stayed December 2013, travelled with family
Helpful?
Thank Julie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCoralMarina, Manager at Hotel Coral & Marina, responded to this review, 30 December 2013
Dear Julie G,
Thank you so much for sharing your valuable review and give us a five star rating. It makes us feel very proud and inspires to improve and deliver to our distinguished guests the best service.
We are truly happy that your family’s stay was great and that you enjoy the accommodations and facilities. It is rewarding for me and the staff that our service exceeded your expectations.

Thank you again for your great remarks, I look forward to welcoming you back to Hotel Coral & Marina soon.

Kind regards,
Ing. Adalberto Villa S.
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Coral & Marina

Property: Hotel Coral & Marina
Address: km 103 Carretera Tijuana - Ensenada | No 3421 Zona Playitas, Ensenada 22860, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Norte > Ensenada Municipality > Ensenada
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Ensenada
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Coral & Marina 4*
Number of rooms: 147
Reservation Options:
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Also Known As:
Hotel Coral And Marina
Hotel Coral Marina
Hotel Coral Ensenada
Coral Ensenada Hotel Marina
Coral Marina Ensenada

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